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Contract for the Provision of Mental Health Support Services and Carers Support

Hertfordshire County Council

This public procurement record has 2 releases in its history.

TenderUpdate

20 Jan 2026 at 15:59

Tender Notice
Award

22 Dec 2025 at 17:45

Award Notice
Summary of the contracting process

Hertfordshire County Council has entered into a contract for the provision of mental health support services and carers support, with the aim of improving wellbeing and reducing social isolation for adults living with mental health conditions. The services will be based at a Hub in Watford and extend outreach services to surrounding areas in South West Hertfordshire. The procurement falls under the industry category of community health services, with a classification code of CPV 85323000. This contract was formally awarded on 8th January 2026, commenced on 9th January 2026, and will continue until 8th January 2029, with an option to extend up to 2031. The procurement followed the Health Care Services Provider Selection Regime (PSR) Regulations 2023, utilising a limited award procedure without prior publication, with a total value of £1,906,195.

This tender represents a significant opportunity for businesses within the healthcare services industry, particularly those specialising in community health services and support for mental health and carers. It is well-suited for established providers with proven capabilities in managing comprehensive support services and those with a presence or capacity to work in the Hertfordshire region. The contract's extension potential further allows for long-term business growth and stability within a vital public service area, making it an attractive prospect for eligible organisations. Businesses interested in engaging with Hertfordshire County Council should be prepared to demonstrate expertise in quality service provision under the PSR framework.

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Notice Information

Notice Title

Contract for the Provision of Mental Health Support Services and Carers Support

Notice Description

For the provision of mental health support services and carers support for adults living with mental health conditions to improve wellbeing and reduce social isolation. Services are delivered from a Hub in Watford and also outreach into surrounding areas of South West Hertfordshire.

Lot Information

Lot 1

The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 9th January 2026 until 8th January 2029 with the option to extend for 2 years up until 8th January 2031. (Maximum 5 years total.) The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.

Options: There is the option to extend the contract for two (2) years subject to available funding and satisfactory performance at the discretion of the Council.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 7th January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fc01
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004964-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,906,195 £1M-£10M

Notice Dates

Publication Date
20 Jan 20267 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Dec 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

Guideposts Trust Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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