Award

Agentforce

YORKSHIRE HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

30 Dec 2025 at 14:02

Summary of the contracting process

The procurement process for the "Agentforce" contract was conducted by Yorkshire Housing Limited, a sub-central government public authority located in Leeds, UK. This contract involved the procurement of a software package and information system to supply an AI platform designed to build autonomous digital workers for various tasks within the Salesforce ecosystem. The procurement stage is complete with the contract having been signed on 19th December 2025. The contract is set to start on 1st January 2026 and end on 31st January 2028, with a total gross value of £98,955. This direct procurement process was conducted below the threshold and did not involve competition.

This tender presents a significant opportunity for businesses in the software development and AI sectors, particularly those specialising in developing digital solutions that integrate with existing platforms like Salesforce. While Salesforce UK Limited was awarded the contract, similar businesses might find opportunities in bidding for future extensions or related projects by demonstrating expertise in AI and digital transformation services. Companies that offer innovative solutions to enhance sales, service, and marketing operations with reduced human intervention are well-suited to engage in future tenders from similar public authorities.

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Notice Title

Agentforce

Notice Description

Supply of an AI platform for building autonomous digital workers (agents) that automate tasks across sales, service, and marketing within the Salesforce ecosystem, using our own data and workflows to handle complex requests, proactively assist customers, schedule, report, and provide sales coaching, requiring less human intervention than traditional AI tools.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fe35
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086449-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£82,462 Under £100K

Notice Dates

Publication Date
30 Dec 20251 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Dec 20252 months ago
Contract Period
1 Jan 2026 - 31 Jan 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE HOUSING LIMITED
Contact Name
Not specified
Contact Email
yhprocurement@yorkshirehousing.co.uk
Contact Phone
+44 03453664404

Buyer Location

Locality
LEEDS
Postcode
LS10 1FB
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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