This public procurement record has 2 releases in its history.

Award

24 Aug 2026 at 12:33

Planning

05 Jan 2026 at 14:57

Summary of the contracting process

The Foreign, Commonwealth and Development Office procured a consular core platform delivery partner to develop and support its Consular Salesforce platform. The requirement covers IT consulting, software development, internet and support services, delivered across the United Kingdom. The work is a central-government digital services requirement focused on the ongoing development and operational support of a Salesforce-based platform used for consular services. It is a single, whole requirement rather than a set of separately described service packages. Businesses in Salesforce implementation, platform engineering, application development, technical consultancy, systems integration and managed support would find the subject matter relevant, particularly where they can provide both development and continuing platform support rather than one-off consultancy alone.

The procurement is complete and the contract has been awarded under a framework through a selective, competitive procedure. NTT Data UK Limited was selected. The award value is £57,000,000 excluding VAT and £68,400,000 including VAT. The award date is 24 August 2026, with the standstill period ending on 3 September 2026. The award contract is scheduled to run from 19 October 2026 to 18 October 2029, with an option for up to two further 12-month extensions, ending no later than 18 October 2031. The buyer may also commission digital development through Statements of Work and require extended-hours support. A separate tender-level period was recorded from 18 September 2026 to 17 September 2029, with a maximum extent to 17 September 2031.

This award demonstrates substantial demand from the Foreign, Commonwealth and Development Office for a supplier able to combine Salesforce development with long-term platform support in a consular environment. A credible future competitor would need experienced Salesforce engineers, architects, developers, integration specialists and service-support teams, with the capacity to deliver both planned digital changes and responsive operational assistance. The requirement also points to a need for suppliers that can scope and deliver work through formal Statements of Work, while providing extended-hours support when required. Relevant experience should therefore cover complex public-sector or similarly sensitive platforms, dependable service management, scalable delivery teams, security-conscious working and the ability to sustain a critical business application over several years.

How relevant is this notice?

Notice Title

Consular Core Platform Delivery Partner

Notice Description

This notice relates to the award of the Consular Core Platform Delivery Partner Contract for the development and support of the Consular Salesforce platform.

Planning Information

The Early Market Engagement Event will be held via Microsoft Teams between 11:00 - 12:00 on Wednesday 14th January 2026. If you are interested in attending this event and have been offered a conditional place on Lot 5 of TS4, please email consularcsdstrategyandportfolio@fcdo.gov.uk referencing ‘Early Market Engagement - Consular Core Platform Delivery Partner’ as the subject title by no later than 5pm on 12th January 2026. Event link will be shared with the registered suppliers on 13 January 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ff7d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080305-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£57,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£57,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
9 Feb 2026Expired
Award Date
24 Aug 20263 days ago
Contract Period
19 Oct 2026 - 18 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Foreign, Commonwealth and Development Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NTT Data UK Limited

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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