Award

Provision of Software Licences & support services - Salesforce

BELIEVE HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

06 Jan 2026 at 13:06

UK5 - Transparency Notice
Summary of the contracting process

The procurement process led by Believe Housing Limited, located in Seaham, United Kingdom, involves the continuation and expansion of software licences and support services provided by Salesforce Ltd. This contract relates to the development of new and existing software solutions in support of Believe Housing's back-office systems. The contract is categorised under the industry of software package and information systems, ensuring compatibility across its business operations. The direct award, justified by the need for technical consistency and economic advantageousness, follows completion of the tender process with the official start date for the contract on the 1st of February 2026, concluding on the 31st of January 2029, with a potential extension for up to 24 months. The award status is pending, with a scheduled signature date on the 20th of January 2026.

This tender provides substantial business growth opportunities for technology and software firms that specialise in managing and expanding comprehensive software solutions like Salesforce. Given the contract's focus on software licences and support services, businesses with expertise in integrated software systems, particularly those with experience in Salesforce deployments, are well-placed to deliver value. The significant financial scope of the contract valued at £3,600,000 gross underscores the potential for large-scale business partnerships, enhancing market presence and securing diverse revenue streams. This creates a fertile ground for both experienced software suppliers and innovative tech firms to strategically align with Believe Housing’s long-term operational objectives.

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Notice Information

Notice Title

Provision of Software Licences & support services - Salesforce

Notice Description

The continuation and wider development of new & existing software licences & support services supplied by Salesforce in accordance with schedule 7(a),(b) Procurement Act 2023

Procurement Information

Salesforce is a globally recognised platform, embedded within believe housing's back office following an initial rollout. This award is to support the ongoing implementation of Salesforce across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060013
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000664-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Jan 20261 months ago
Contract Period
1 Feb 2026 - 31 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BELIEVE HOUSING LIMITED
Contact Name
Christopher Jones
Contact Email
procurement@believehousing.co.uk
Contact Phone
03001311999

Buyer Location

Locality
SEAHAM
Postcode
SR7 7TT
Post Town
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified
Local Authority
County Durham
Electoral Ward
Dawdon
Westminster Constituency
Easington

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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