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Intensive Housing Advice and Support Service (IHASS)

London Borough of Lewisham

This public procurement record has 4 releases in its history.

Award

10 Sep 2026 at 14:59

UK6 - Contract Award Notice
TenderUpdate

25 Mar 2026 at 13:55

UK4 - Tender Notice
Tender

24 Mar 2026 at 16:59

UK4 - Tender Notice
Planning

07 Jan 2026 at 16:20

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Lewisham is procuring an Intensive Housing Advice and Support Service (IHASS), a health and social work service delivered in London. The service will provide brief, intensive housing-related support to people whose accommodation is at risk, or who could lose their accommodation without timely intervention. The requirement is focused on preventing housing loss through prompt advice and practical support. It is a public service opportunity for organisations experienced in housing advice, homelessness prevention, supported housing or related social care delivery. The procurement is suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The selected provider is Thames Reach Charity, a large voluntary, community and social enterprise headquartered in London.

The procurement is complete and has reached the award stage. It used an open, two-stage Competitive Flexible Procedure under the light-touch regime. One bid was received and one final-stage bid was evaluated; the contract was awarded to Thames Reach Charity on 4 September 2026 at a gross value of £1,834,200. The award is pending completion of the standstill period, which ends on 21 September 2026, with signature scheduled by 12 October 2026. The contract runs from 1 April 2027 to 31 March 2030, with an option to extend by two years to 31 March 2032. Evaluation weighted financial criteria at 45%, quality at 45% and social value at 10%.

This award demonstrates demand from Lewisham for a focused, intervention-led housing support service serving people at risk of losing accommodation. A credible future competitor would need the legal, financial and technical capability to deliver a reliable advice and support service, together with specialist knowledge of housing-related risks and effective early intervention. The evaluation shows that buyers will balance cost and service quality equally, while also assessing the wider social value created by delivery. Organisations with practical experience supporting vulnerable people, preventing homelessness and working with housing or local-authority services would be well placed. The opportunity is also explicitly suitable for SMEs and voluntary, community and social enterprises, so a smaller specialist provider or mission-led organisation could be relevant if it can demonstrate sufficient delivery capacity and robust governance.

How relevant is this notice?

Notice Information

Notice Title

Intensive Housing Advice and Support Service (IHASS)

Notice Description

The Intensive Housing Advice and Support Service (IHASS) will deliver brief, intensive housing-related support to service users whose accommodation is at risk, or who would be at risk of losing their accommodation without timely intervention.

Lot Information

Lot 1

Renewal: There is a possible extension period of two years at the Council's discretion.

Planning Information

London Borough of Lewisham are inviting providers to attend a market warming event on the 3rd February 2026 at 2pm to learn more about the services and the procurement process. The event will provide an overview of service requirements and the competitive tendering process, including timelines. Interested organisations are encouraged to attend to engage with commissioners and ask questions ahead of the formal tender launch. The Council would like to extend this pre-market engagement invitation to companies and organisations of all sizes including local SME's. Members of the Council's Supported Housing Commissioning Team and Procurement team will be in attendance to discuss the details of the opportunities, services required and the procurement process. To register for the event please email lewisham.procurement@lewisham.gov.uk by 12pm Friday 30th of January 2026. Following confirmation of your attendance, a Microsoft Teams link will be issued closer to the time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060151
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085975-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,627,040 £1M-£10M
Lots Value
£1,627,040 £1M-£10M
Awards Value
£1,834,200 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20261 months ago
Submission Deadline
24 Apr 2026Expired
Future Notice Date
Not specified
Award Date
4 Sep 20261 months ago
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Lewisham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CATFORD
Postcode
SE6 4RU
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark
Local Authority
Lewisham
Electoral Ward
Rushey Green
Westminster Constituency
Lewisham East

Supplier Information

Number of Suppliers
1
Supplier Name

Thames Reach Charity

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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