Tender

Provision of Non-Emergency Patient Transport (NEPTS) for North West England

NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Tender

09 Jan 2026 at 10:54

Summary of the contracting process

NHS Shared Business Services, on behalf of several NHS Integrated Care Boards such as NHS Lancashire & South Cumbria, NHS Greater Manchester, and others, is launching an open tender for the Provision of Non-Emergency Patient Transport Services (NEPTS) across North West England. This process, conducted under the Provider Selection Regime, aims to appoint service providers for transport services classified under the industry category of health services, with each lot targeting specific regions: Cheshire and Merseyside, Greater Manchester and Derby with Derbyshire, and Lancashire & South Cumbria along with North East & North Cumbria. The procurement is currently in the tender stage, with the proposal submission deadline set for 27th February 2026, and contracts anticipated to commence on 30th June 2026 for an initial five-year term, extendable by three years.

This tender presents a substantial opportunity for businesses specialising in patient transport services, due to its significant collective contract value of approximately £468 million GBP and the provision for distinct regional lots, enabling specialisation and focussed service delivery. Companies with expertise in managing routine, unplanned, and time-critical patient transports such as those for haemodialysis or oncology treatments, are well-suited to compete. Suppliers are encouraged to submit electronic bids optimally configured for any of the three lots, with flexibility for potential success in one or more lots, enhancing business growth and regional presence in the healthcare transport sector.

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Notice Title

Provision of Non-Emergency Patient Transport (NEPTS) for North West England

Notice Description

NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards: NHS Lancashire & South Cumbria ICB, NHS Greater Manchester ICB, NHS Cheshire and Merseyside ICB, NHS North East and North Cumbria ICB, and NHS Derby and Derbyshire ICB Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire. The scope of services will include: * Planned Patient Transport: Routine transport for outpatient appointments. * Unplanned Patient Transport: Transport for patient discharges and short-notice bookings. * Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The contract opportunity will be structured into three LOTs, each covering specific geographical areas: * LOT 1: Cheshire and Merseyside * LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place) * LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place) The contracts awarded under each Lot will have an initial term of five years from expected Service Commencement date 01 April 2027 with an option to extend the initial term by a further three years to expire on 31 March 2035.

Lot Information

Cheshire and Merseyside

Lot 1 - Cheshire & Merseyside Service Delivery Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.

Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.

Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)

Greater Manchester & Derby & Derbyshire Service Delivery. Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.

Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.

Lancashire & South Cumbria, North East & North Cumbria

Lancashire & South Cumbria, North East & North Cumbria Service Delivery Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.

Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060285
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001739-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£468,477,808 £100M-£1B
Lots Value
£468,477,808 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jan 20261 months ago
Submission Deadline
27 Feb 20264 days to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Jun 2026 - 31 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Sarah Treece-Birch
Contact Email
sarah.treece-birch@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
PRESTON
Postcode
PR1 8XB
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)

Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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