Award

Provision of a Resettlement, Orientation and Integration Support Service

WREXHAM COUNTY BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

18 Feb 2026 at 16:17

Tender

12 Jan 2026 at 12:10

Summary of the contracting process

Wrexham County Borough Council has completed the procurement process for the provision of a Resettlement, Orientation and Integration Support Service under the open procedure method. The primary industry category for this service encompasses community, social and personal services, and is located in Wrexham, UK. The contract award notice was published on 18 February 2026, with British Red Cross as the successful supplier, valued at £1,260,270 (exclusive of VAT). The contract period begins on 1 April 2026 and will run through 31 March 2029, with options for renewal up to a total contract length of six years. The tender, identified as Proc-24-388, was initially announced as active on 12 January 2026, with key deadlines for submissions closing on 10 February 2026 and the award period ending by 20 March 2026.

This tender presents growth opportunities particularly for businesses in the social services sector, including SMEs and VCSEs, due to its suitability for these enterprise types. Despite British Red Cross, a large-scale organisation, securing the contract award, the tender process emphasised quality and price, with quality accounting for 70% and price for 30% of the evaluation criteria. Organisations offering unique integrative support services could find substantial opportunities through annual incremental renewals over the contract's potential six-year span, allowing flexible modifications to service offerings, thereby fostering business growth and sustainability.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of a Resettlement, Orientation and Integration Support Service

Notice Description

Provision of a Resettlement, Orientation and Integration Support Service Proc-24-338

Lot Information

Lot 1

Renewal: Annual increments not exceeding a maximum of 3 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060397
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014945-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
£1,200,000 £1M-£10M
Awards Value
£1,260,270 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20264 days ago
Submission Deadline
10 Feb 2026Expired
Future Notice Date
Not specified
Award Date
18 Feb 20265 days ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WREXHAM COUNTY BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@wrexham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WREXHAM
Postcode
LL11 1AR
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
TLL23 Flintshire and Wrexham

Local Authority
Wrexham
Electoral Ward
Grosvenor
Westminster Constituency
Wrexham

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH RED CROSS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-060397-2026-02-18T16:17:32Z",
    "date": "2026-02-18T16:17:32Z",
    "ocid": "ocds-h6vhtk-060397",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PJHN-6516-JQNZ",
            "name": "Wrexham County Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJHN-6516-JQNZ"
            },
            "address": {
                "streetAddress": "Commissioning Procurement and Contract Management Unit",
                "locality": "Wrexham",
                "postalCode": "LL11 1AR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL23"
            },
            "contactPoint": {
                "email": "procurement@wrexham.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.wrexham.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PTDP-5561-JTXM",
            "name": "British Red Cross",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTDP-5561-JTXM"
            },
            "address": {
                "streetAddress": "Sutton Lodge",
                "locality": "Shrewsbury",
                "postalCode": "SY3 7NY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG22"
            },
            "contactPoint": {
                "email": "contracts@redcross.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJHN-6516-JQNZ",
        "name": "Wrexham County Borough Council"
    },
    "planning": {
        "noEngagementNoticeRationale": "This is a readvertisement of a previous tender which was withdrawn. Market research was undertaken during that process."
    },
    "tender": {
        "id": "Proc-24-338",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of a Resettlement, Orientation and Integration Support Service",
        "description": "Provision of a Resettlement, Orientation and Integration Support Service Proc-24-338",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL23",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1440000,
            "amount": 1200000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com/ itt_122011 project_61551 All relevant information is contained within the itt_122011 tender documentation",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "cy",
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-02-10T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-03T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-03-20T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 1440000,
                    "amount": 1200000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2032-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Annual increments not exceeding a maximum of 3 years"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "002231-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/002231-2026",
                "datePublished": "2026-01-12T12:10:34Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Provision of a Resettlement, Orientation and Integration Support Service",
            "status": "pending",
            "date": "2026-02-18T00:00:00+00:00",
            "value": {
                "amountGross": 1512324,
                "amount": 1260270,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PTDP-5561-JTXM",
                    "name": "British Red Cross"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "98000000",
                            "description": "Other community, social and personal services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKL23",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-02-27T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00",
                "maxExtentDate": "2032-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Annual increments not exceeding a maximum of 3 years"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "014945-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/014945-2026",
                    "datePublished": "2026-02-18T16:17:32Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-02-18T00:00:00+00:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-13T23:59:59+00:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}