Home (Domiciliary) Care Service

{
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    "id": "ocds-h6vhtk-06039f-2026-01-12T12:23:33Z",
    "date": "2026-01-12T12:23:33Z",
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    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PQRC-2343-GRQR",
            "name": "London Borough of Harrow",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQRC-2343-GRQR"
            },
            "address": {
                "streetAddress": "Forward Drive",
                "locality": "Harrow",
                "postalCode": "HA3 8FL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI74"
            },
            "contactPoint": {
                "name": "Lisa Taylor",
                "email": "procurement@harrow.gov.uk"
            },
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    ],
    "buyer": {
        "id": "GB-PPON-PQRC-2343-GRQR",
        "name": "London Borough of Harrow"
    },
    "planning": {
        "noEngagementNoticeRationale": "The London Borough of Harrow carried out Market Engagement and published the required preliminary market engagement notices. Market Engagement Event 12th December 2025 - market engagement notice was published on the 18th November 2025 UK2: Preliminary market engagement notice Notice identifier: 2025/S 000-074828 Procurement identifier (OCID): ocds-h6vhtk-050eb6 Market Engagement Event 6th June 2025 - market engagement notice was published on the 8th May 2025 UK2: Preliminary market engagement notice Notice identifier: 2025/S 000-019704 Procurement identifier (OCID): ocds-h6vhtk-050eb6 A Pipeline Notice was also published on the 29th May UK1: Pipeline notice Notice identifier: 2025/S 000-028421 Procurement identifier (OCID): ocds-h6vhtk-050eb6"
    },
    "tender": {
        "id": "ocds-h6vhtk-06039f",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Home (Domiciliary) Care Service",
        "description": "The London Borough of Harrow has been unable to link the previous notices to this Tender Notice due to the Pipeline Notice referring to a Competitive Flexible Procedure. Since Market Engagement was carried the Council decided that an Open Procedure for an Open Framework was more suitable. Details of all transparency notices relating to this procurement are listed under \"Justification for not publishing a market engagement notice\" The London Borough of Harrow seeks to commission and procure home (domiciliary) care and support services, including short-term reablement care, for adults aged 18 and over with assessed and eligible needs, and home care and support for children and young adults with disabilities aged 0-18 living in Harrow. Home and reablement care relates to the provision of regulated care and support services in the community that enable adults and young people to remain living in their own home and meet their assessed social care needs and outcomes along with maintaining their autonomy, independence, skills and abilities, and personal identity.",
        "status": "active",
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                        "description": "Health and social work services"
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                        "scheme": "CPV",
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                        "description": "Health and social work services"
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                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                ],
                "relatedLot": "4"
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            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
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                        "region": "UKI74",
                        "country": "GB",
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                "relatedLot": "5"
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            {
                "id": "6",
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                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
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                "relatedLot": "6"
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                        "description": "Health and social work services"
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        "value": {
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            "amount": 160000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "specialRegime": [
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        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
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                "isOpenFrameworkScheme": true,
                "method": "withoutReopeningCompetition",
                "type": "closed",
                "description": "Services will be awarded to providers on the framework within the specific lots using an e-brokerage system for package bidding and matching, and an associated taxi-rank approach, to enable equality in the utilisation of available capacity, which will be arranged based on provider final tender scoring. There will also be the option for a direct award which will be applied based on User Choice",
                "openFrameworkSchemeEndDate": "2034-08-31T23:59:59+01:00"
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        "tenderPeriod": {
            "endDate": "2026-02-25T23:59:59Z"
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        "enquiryPeriod": {
            "endDate": "2026-02-13T23:59:59Z"
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        "awardPeriod": {
            "endDate": "2026-06-16T23:59:59+01:00"
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                "id": "1",
                "title": "Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow West",
                "description": "This Lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health covering Harrow West only There is no limit on the number of providers that can be awarded a contract on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 7200000,
                    "amount": 6000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
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                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
                            "description": "This section is a series of Core Questions and the Service Specific Lot Questions",
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                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
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                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
                }
            },
            {
                "id": "2",
                "title": "Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow Central",
                "description": "This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow Central only There is no limit on the number of providers that can be awarded a contract on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 7200000,
                    "amount": 6000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
                            "description": "This section is a series of Core Questions and the Service Specific Lot Questions",
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                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
                            "numbers": [
                                {
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                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
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                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
                }
            },
            {
                "id": "3",
                "title": "Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow East",
                "description": "This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow East only There is no limit on the number of providers that can be awarded a contract on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 7200000,
                    "amount": 6000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
                            "description": "This section is a series of Core Questions and the Service Specific Lot Questions",
                            "numbers": [
                                {
                                    "number": 90,
                                    "weight": "percentageExact"
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                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
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                "suitability": {
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                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
                }
            },
            {
                "id": "4",
                "title": "Adult reablement support services - Harrow West",
                "description": "This Lot is for the delivery of Adult reablement support services for Harrow West only A maximum of 3 providers can be awarded on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 480000,
                    "amount": 400000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
                            "description": "This section is a series of Core Questions and the Service Specific Lot Questions",
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                                {
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                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
                            "numbers": [
                                {
                                    "number": 10,
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                },
                "suitability": {
                    "sme": true,
                    "vcse": true
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                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
                }
            },
            {
                "id": "5",
                "title": "Adult reablement support services - Harrow Central",
                "description": "This Lot is for Adult reablement support services and for Harrow Central only A maximum number of 2 providers can be awarded on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 360000,
                    "amount": 300000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
                            "description": "This section is a series of Core Questions and the Service Specific Lot Questions",
                            "numbers": [
                                {
                                    "number": 90,
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                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
                            "numbers": [
                                {
                                    "number": 10,
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                "suitability": {
                    "sme": true,
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                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
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                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
                }
            },
            {
                "id": "6",
                "title": "Adult reablement support services - Harrow East",
                "description": "This lot is for Adult reablement support services and will be for Harrow East only A maximum number of 2 providers can be awarded on to this Lot",
                "status": "active",
                "value": {
                    "amountGross": 360000,
                    "amount": 300000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality/Technical (core questions & service specific Lot Questions)",
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                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
                            "numbers": [
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                                    "number": 10,
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                "suitability": {
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                }
            },
            {
                "id": "7",
                "title": "Home care for Children & Young Adults with Disabilities (CYAD) - Harrow Borough Wide",
                "description": "This lot is specifically for Home care for Children & Young Adults with Disabilities (CYAD) and is for the the whole of the Harrow Borough A maximum number of 6 providers can be awarded on to this Lot",
                "status": "active",
                "value": {
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                    "amount": 2000000,
                    "currency": "GBP"
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                "awardCriteria": {
                    "criteria": [
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                            "type": "quality",
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                            "description": "This section is a question for the delivery of Social Value and requires tenderers to complete a social value action plan and method statement",
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                    "maxExtentDate": "2034-08-31T23:59:59+01:00"
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                "hasRenewal": true,
                "renewal": {
                    "description": "The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034."
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        "lotDetails": {
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        "documents": [
            {
                "id": "conflictOfInterest",
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                "description": "Not published"
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