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Home (Domiciliary) Care Service

London Borough of Harrow

This public procurement record has 2 releases in its history.

TenderCancellation

19 Jun 2026 at 13:46

UK12 - Procurement Termination Notice
Tender

12 Jan 2026 at 12:23

UK4 - Tender Notice
Summary of the contracting process

The procurement process initiated by the London Borough of Harrow involves the commissioning and procurement of home (domiciliary) care and support services. The focus is on adults over 18 with assessed and eligible needs, and children and young adults with disabilities. The industry category is health and social work services. The procurement uses an open procedure for an open framework scheme, with services delivered across various locations in Harrow: West, Central, and East. The tender was initially active but later cancelled due to compliance issues. A revised approach is planned for Autumn 2026, aiming for service contracts starting on 1st September 2026 and potentially extending until 2034. Key procurement stages involved planning and tendering, with significant dates including a tender period end on 25th February 2026 and an award period projected to end on 16th June 2026.

This tender offers significant opportunities for businesses specialising in health and social care services. The intended framework is open to multiple service providers, fostering growth for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Suppliers could engage in long-term home care and reablement support services, with the potential for contracts over an eight-year span, contingent on meeting quality and social value criteria. The intended use of an e-brokerage system and an equal opportunity approach for lot awards highlights the focus on creating a sustainable and competitive market. This comprehensive framework approach will particularly benefit businesses with capabilities to provide high-quality care services in a flexible and dynamic procurement setting.

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Notice Information

Notice Title

Home (Domiciliary) Care Service

Notice Description

The London Borough of Harrow has been unable to link the previous notices to this Tender Notice due to the Pipeline Notice referring to a Competitive Flexible Procedure. Since Market Engagement was carried the Council decided that an Open Procedure for an Open Framework was more suitable. Details of all transparency notices relating to this procurement are listed under "Justification for not publishing a market engagement notice" The London Borough of Harrow seeks to commission and procure home (domiciliary) care and support services, including short-term reablement care, for adults aged 18 and over with assessed and eligible needs, and home care and support for children and young adults with disabilities aged 0-18 living in Harrow. Home and reablement care relates to the provision of regulated care and support services in the community that enable adults and young people to remain living in their own home and meet their assessed social care needs and outcomes along with maintaining their autonomy, independence, skills and abilities, and personal identity.

Lot Information

Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow West

This Lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health covering Harrow West only There is no limit on the number of providers that can be awarded a contract on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow Central

This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow Central only There is no limit on the number of providers that can be awarded a contract on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health - Harrow East

This lot is for Long-term home care for adults 18+ including learning disabilities, autism and mental ill-health for Harrow East only There is no limit on the number of providers that can be awarded a contract on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Adult reablement support services - Harrow West

This Lot is for the delivery of Adult reablement support services for Harrow West only A maximum of 3 providers can be awarded on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Adult reablement support services - Harrow Central

This Lot is for Adult reablement support services and for Harrow Central only A maximum number of 2 providers can be awarded on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Adult reablement support services - Harrow East

This lot is for Adult reablement support services and will be for Harrow East only A maximum number of 2 providers can be awarded on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Home care for Children & Young Adults with Disabilities (CYAD) - Harrow Borough Wide

This lot is specifically for Home care for Children & Young Adults with Disabilities (CYAD) and is for the the whole of the Harrow Borough A maximum number of 6 providers can be awarded on to this Lot

Renewal: The Council is looking for potential service providers to be awarded a contract for a maximum period of 8 years: The first framework (period 1) for a term of 3 years starting from 1 September 2026 to 31 August 2029, a second framework (period 2) for a term of 3 years from 1 September 2029 to 31 August 2032 with the option to extend for a term of 2 years from 1 September 2032 to 31 August 2034.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06039f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058089-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£160,000,000 £100M-£1B
Lots Value
£21,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jun 20262 months ago
Submission Deadline
25 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
2029-01-05

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Harrow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARROW
Postcode
HA3 8FL
Postcode Area
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon
Local Authority
Harrow
Electoral Ward
Kenton West
Westminster Constituency
Harrow East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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