Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0605e7-2026-02-17T10:37:10Z",
    "date": "2026-02-17T10:37:10Z",
    "ocid": "ocds-h6vhtk-0605e7",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-03675577",
            "name": "Improvement and Development Agency for Local Government (IDeA)",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03675577"
            },
            "address": {
                "streetAddress": "18 smith square",
                "locality": "london",
                "postalCode": "sw1p 3hz",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "name": "Kulsuma Haque",
                "email": "kulsuma.haque@local.gov.uk",
                "telephone": "020766433130"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicUndertaking",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public undertaking"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-04430310",
            "name": "PERMANENT FUTURES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04430310"
            },
            "address": {
                "streetAddress": "19 New Street",
                "locality": "Leeds",
                "postalCode": "LS18 4BH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE42"
            },
            "contactPoint": {
                "email": "james.brennan@futures.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-03675577",
        "name": "Improvement and Development Agency for Local Government (IDeA)"
    },
    "tender": {
        "id": "LG-04670",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council",
        "description": "PCH is offering support to all councils rated Requires Improvement by the Care Quality Commission on baseline assessments in 2025/6 which request it. Swindon Borough Council (SBC)'s Care Quality Commission Report was published in Oct 2025. CQC highlighted waiting lists and waiting times as a key area of improvement for SBC; bringing down these waiting times is a key focus for the council. CQC quote: \"There were also significant numbers of people waiting for a Deprivation of Liberty Safeguards (DoLS) assessment, which could have an impact on them. We saw some evidence of an impact of long waits for occupational therapy assessments. Risk mitigation measures were in place, and the local authority had taken steps to improve these areas around assessment and review. There had been significant waiting times in assessing a variety of needs, including Care Act, occupational therapy, DoLS and financial assessments, although more recent efforts, over the last few months, had brought these waiting periods down. \"Governance, accountability and risk management processes were in place; however the local authority had experienced significant delays in some of its work which had an impact on people. This included delays in assessments, reviews, waits for equipment and Deprivation of Liberty Safeguards (DoLS).\" Swindon believe that their lack of access to timely data and insight is limiting strategic oversight and effective management. To test this assumption, they undertook an internal deep dive review into one of the areas that requires improvement - Care Act Review completion and timeliness. Finding of this work can be made available to successful bidders. From the above work, and after discussion with the CHIA, the following areas have been identified. These will require system configuration: * Review and reassessment forms and workflows * Needs assessment and support plan forms and workflows * The contact form is out of scope (not important for process efficiency); however, adjustments to the contact form will be considered if they resolve the issue of unplanned review requests not appearing on waiting lists SBC lacks the specialist expertise in-house to deliver the comprehensive redesign, development and implementation of the assessment, support plan, review, and reassessment process within Liquidlogic and associated PowerBI reporting suite. We are seeking a suitably skilled and experienced contractor to support with report development as well as system configuration in order to deliver meaningful versions of the required reports: * Waiting lists, for all waiting work, at service and team level, including CQC measures * Performance reports, at service, team and individual level, including CQC measures * Fully reportable review process. Including authorisation stage, allocations, and review completion rate at service and team level, for people with a long-term service (the statutory D40)",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85100000",
                        "description": "Health services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 46800,
            "amount": 39000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "https://app.panacea-software.com/LGA-Sourcing/eRFX-Suppliers/Open.aspx?requirementId=0d18d2e2-acfd-4b39-abbd-0e34d9bd2bcb",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-02-02T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-26T17:00:00Z"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 46800,
                    "amount": 39000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Sub criteria Capability - 20% Relevant skills & Experience - 30% Delivery Methodology - 20% Ability to deliver within the set timescale - 20% Quality assurance - 10%",
                            "numbers": [
                                {
                                    "number": 90,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-02-09T00:00:00Z",
                    "endDate": "2027-02-26T23:59:59Z",
                    "maxExtentDate": "2027-08-25T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Funding for the Services is guaranteed up to 31 March 2026 pursuant to a contract between the IDeA and the Department of Health and Social Care (DHSC). The IDeA has been advised that funding from 1 April 2026 is expected to be provided by DHSC by way of grant funding. However, the terms of that grant have not yet been finalised. Services to be delivered from 1 April 2026 will therefore be conditional upon the IDeA receiving grant funding. Where grant funding is confirmed, the IDeA reserves the right to amend the contract as reasonably necessary to reflect any requirements flowing down from the grant conditions. Any such amendments will be limited to those necessary to ensure compliance with the grant conditions and will not materially alter the nature of the Services. If grant funding is not secured or is materially varied, the IDeA reserves the right to vary the scope of the Services, suspend performance, or terminate the contract in respect of services to be delivered from 1 April 2026, without liability The buyer is entitled at its absolute discretion to extend the contract dependant on securing funding as detailed above in project timescales. Please note extension is not bound by geographical location."
                }
            }
        ],
        "documents": [
            {
                "id": "003193-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/003193-2026",
                "datePublished": "2026-01-14T15:40:39Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-04430310",
                    "name": "PERMANENT FUTURES LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council",
            "status": "active",
            "period": {
                "startDate": "2026-02-18T00:00:00Z",
                "endDate": "2026-03-30T23:59:59Z",
                "maxExtentDate": "2027-02-18T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The Term of this Sub-Contract shall commence on 18 February 2026 (\"Sub-Contract Commencement Date\") and will continue for a period of 12 months. The Head Contractor will be entitled at its absolute discretion to extend the Contract Period on the same terms for a further period or periods of up to six months, subject to business approval and funds availability. The terms and conditions of the Sub-Contract shall apply throughout any such extended period. The duration of this Contract shall be no longer than 18 months in total. The Expiry Date shall be 31 March 2026 unless it is otherwise extended or terminated in accordance with the terms and conditions of this Sub-Contract. Funding for the Services is guaranteed up to 31 March 2026 pursuant to a contract between the IDeA and the Department of Health and Social Care (DHSC). The IDeA has been advised that funding from 1 April 2026 is expected to be provided by DHSC by way of grant funding. However, the terms of that grant have not yet been finalised. Services to be delivered from 1 April 2026 will therefore be conditional upon the IDeA receiving grant funding. Where grant funding is confirmed, the IDeA reserves the right to amend the contract as reasonably necessary to reflect any requirements flowing down from the grant conditions. Any such amendments will be limited to those necessary to ensure compliance with the grant conditions and will not materially alter the nature of the Services. If grant funding is not secured or is materially varied, the IDeA reserves the right to vary the scope of the Services, suspend performance, or terminate the contract in respect of services to be delivered from 1 April 2026, without liability."
            },
            "value": {
                "amountGross": 43200,
                "amount": 36400,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-02-16T00:00:00Z",
            "documents": [
                {
                    "id": "014168-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/014168-2026",
                    "datePublished": "2026-02-17T10:37:10Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}