This public procurement record has 2 releases in its history.

Award

08 May 2026 at 13:10

Tender

16 Jan 2026 at 14:05

Summary of the contracting process

Medway Council has established an open framework contract titled "Provision of Residential and Nursing Care for Older People (Aged 65+)" under the open procedure procurement method, which began with a tender stage on 16th January 2026. The contract, now in the award stage, encompasses services in health and social work for elderly care in Medway and Kent, United Kingdom. The contract is structured into several lots, including Residential Standard, Residential Enhanced, Nursing Standard, Nursing Enhanced, and Highly Specialised Care. This framework will have multiple providers for each lot, with the first framework period spanning from 1st June 2026 to 31st May 2034. The procurement falls under the 'light touch regime’ as outlined by the Procurement Act 2023.

This procurement framework presents significant opportunities for businesses, particularly those in the care services sector. Large care home operators, as well as small and medium enterprises (SMEs), can benefit from this framework by providing specialised and standard residential and nursing care services for the elderly. Offering a chance to apply for multiple lots, suppliers must demonstrate high-quality, person-centred care and support, ensuring they meet the Care Quality Commission (CQC) standards and maintain quality assurance processes. Through this framework, successful bidders will gain an opportunity for long-term collaboration with Medway Council, fostering business growth and stability in the healthcare service sector across the region.

How relevant is this notice?

Notice Title

Provision of Residential and Nursing Care for Older People (Aged 65+)

Notice Description

Medway Council ('The Council') is establishing an open framework for the delivery of Residential and Nursing Care Home Services for Older People aged 65 and over. The Council is inviting suitably qualified and experienced providers of care homes in Medway and Kent to apply for admission to this framework. The Care Act requires local authorities to provide high quality care and support services to help vulnerable people to live their day-to-day life. A residential care home provides accommodation and 24-hour care and support to people who find it difficult to manage activities of daily living at home. The purpose of a residential care home is to ensure people who cannot live independently are well looked after and continue to lead meaningful lives. This typically includes help with washing, dressing, toileting, administering medication and mobility. In addition to the services offered at a residential care home, a nursing care home will provide 24-hour care and support to residents, plus additional support from a qualified nurse to support with more complex conditions and medical needs. Providers must demonstrate: *Person-centred care and support that promotes independence and holistic wellbeing - physical, emotional, and social *Skilled and suitably qualified staff to meet residents' needs *Care Quality Commission (CQC) registration with robust evidence of quality assurance processes to maintain high standards of care *Well maintained living environments that support residents' needs and provide comfort, safety, and dignity The services are divided into lots / sub-lots which are split between Residential Care and Nursing Care set out below: *Lot 1A: Residential Standard *Lot 1B: Residential Enhanced *Lot 2A: Nursing Standard *Lot 2B: Nursing Enhanced *Lot 3: Highly Specialised Care (Residential and Nursing Care) Providers can apply for one or more Lots. The Council is seeking to have multiple providers for each Lot on the framework. There is no limit on the number of providers who can participate on a Lot. The Services under this Medway Framework are 'Light Touch' and are governed by the rules relating to Light Touch Contracts under the Procurement Act 2023. The Council anticipates re-opening the Framework at the following points: * Once during the period of 3 years from award of the first Framework under this scheme (September 2027), and * Three times in the remaining 5-year framework term (April 2030, April 2032, May 2034) The Council reserves the right to adjust the indicative reopening schedule above in response to operational factors. Such factors may include but are not limited to: * Supply and demand changes * Allowing sufficient competition * Changes to pricing structures * Changes due to impact of Local Government Re-organisation Further details can be found in the tender documents available from https://www.kentbusinessportal.org.uk where applications to join the framework must be made.

Lot Information

Residential Standard

Residential Care provides support with daily living tasks such as bathing, dressing, eating, and mobility. It is suitable for individuals who do not require regular medical attention but need assistance with their overall wellbeing and safety. Residential care homes aim to create a homelike environment, offering communal living spaces, meals, and recreational activities to foster social interaction and a sense of community. The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a residential care environment. The individual may be physically active with a level of predictability around day-to-day needs. Changes in needs are likely to be minimal and when they do change, needs will be expected to return to their usual pattern with standard care and support. The individual does not meet the criteria for Funded Nursing Care (FNC) and does not have Nursing needs that require the daily onsite supervision and oversight of a registered Nurse. The individual may have health needs that require support and supervision of external specialist services from the NHS, Integrated Care Board, or other agencies, such as community nursing support. These needs should be met and funded by the NHS. Any clinical nursing need is to be met by NHS services and not solely designated to care staff. Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Residential Enhanced

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a residential care environment. These needs generally require a higher level of residential care due to a significant and ongoing progression or deterioration in an existing condition, which is ordinarily manageable within a residential care environment, and usually follows an expected pattern. The individual may require a higher frequency of interventions and possibly increased risk management support. The individual has needs which require a range of care and support due to their variability. They may require the ongoing input of a staff team with a broad range of skills and training to manage risks. The individual does not meet the criteria for Funded Nursing Care (FNC) and does not have Nursing needs that require the daily onsite supervision and oversight of a registered Nurse. The individual may have health needs that require support and supervision of external specialist services from the NHS, Integrated Care Board, or other agencies, such as community nursing support. These needs should be met and funded by the NHS. Any clinical nursing need is to be met by NHS services and not solely designated to care staff. Residential enhanced is need specific, not diagnosis-led, and requires specialist interventions due to the intensity of care needs. A diagnosis of dementia does not automatically mean the person needs this level of care. Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Nursing Standard

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Nursing Enhanced

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Highly Specialised Care

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual has needs which may be able to be met either in a specialist residential home or in a home registered to provide care with nursing. The individual requires a highly specialist level of social care due to the complete and unpredictability of their needs or the impact of interacting health and social care needs. The individual will have some or many of the following needs. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the above rules or FNC coverage and mean that the individual services are outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. This profile is not intended for those individuals who require interim placements. The individual will have been assessed under a Care Act Assessment (2014) and accepted as having eligible Care Act needs. The individual may a require a CHC Assessment and receive CHC funding. Any cost differential incurred by a nursing home for nursing needs should be met through FNC. Prior to funding request, Social Care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Individuals with a psychiatric diagnosis that is managed, and their assessed needs meet social care eligibility criteria under the Care Act (2014) would be considered under the Medway Council needs profiles, a diagnosis alone is not indicative of the need to proceed under a specialist profile.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0607b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042493-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85144000 - Residential health facilities services

85144100 - Residential nursing care services

85300000 - Social work and related services

85310000 - Social work services

85311000 - Social work services with accommodation

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
£330,876,621 £100M-£1B
Lots Value
£330,876,621 £100M-£1B
Awards Value
£330,876,621 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20264 months ago
Submission Deadline
20 Feb 2026Expired
Future Notice Date
Not specified
Award Date
8 May 20264 months ago
Contract Period
1 Jun 2026 - 31 May 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Medway Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHATHAM
Postcode
ME4 4TR
Postcode Area
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ41 Medway
Delivery Location
TLJ41 Medway

Local Authority
Medway
Electoral Ward
Chatham Central & Brompton
Westminster Constituency
Rochester and Strood

Supplier Information

Number of Suppliers
19
Supplier Names

Admiralty Care Home Limited

Avante Care Services Ltd

Charing Gardens Ltd

Ramsgate Care Limited

Shottendane N Home Limited

Songbird Hearing Limited

Wantsum Lodge Ltd

Watts Healthcare Ltd

AKARI CARE LIMITED

Byron Lodge Care Home Ltd

Cornford House Limited

Fort Horsted Care Home Ltd

Hawkhurst House Limited

Hawkinge House Limited

Woodchurch House Ltd

Dover House (GC) Limited

Harpwood House Limited

Whitstable House Ltd

Harmonia Care Village Limited

Open Contracting Data Standard (OCDS)

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