Tender

Provision of Residential and Nursing Care for Older People (Aged 65+)

MEDWAY COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Jan 2026 at 14:05

Summary of the contracting process

Medway Council is leading the procurement process for the "Provision of Residential and Nursing Care for Older People (Aged 65+)" in the health and social work sector, under an active tender stage. This procurement is taking place in the region of Medway and Kent, with an end date for the tender period set for 20 February 2026. The procurement follows an open procedure and is part of a 'light touch' contract framework, governed by the Procurement Act 2023. The framework is structured into multiple lots, encompassing Residential Standard, Residential Enhanced, Nursing Standard, Nursing Enhanced, and Highly Specialised Care categories. The initial three-year framework will begin on 1 June 2026, with expected re-openings within a five-year term to accommodate market changes.

This tender offers significant opportunities for business growth, especially for providers in the care home sector with the capability to deliver high-quality, person-centred care that promotes independence and holistic wellbeing. The framework is open to a limitless number of providers, fostering competition and engagement across small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Businesses looking to leverage this opportunity should have the necessary qualifications, Care Quality Commission (CQC) registration, and a skilled workforce ready to meet the comprehensive needs of the elderly population. This framework is ideal for those ready to adapt to framework entries and exhibit excellence in health and social care services.

How relevant is this notice?

Notice Information

Notice Title

Provision of Residential and Nursing Care for Older People (Aged 65+)

Notice Description

Medway Council ('The Council') is establishing an open framework for the delivery of Residential and Nursing Care Home Services for Older People aged 65 and over. The Council is inviting suitably qualified and experienced providers of care homes in Medway and Kent to apply for admission to this framework. The Care Act requires local authorities to provide high quality care and support services to help vulnerable people to live their day-to-day life. A residential care home provides accommodation and 24-hour care and support to people who find it difficult to manage activities of daily living at home. The purpose of a residential care home is to ensure people who cannot live independently are well looked after and continue to lead meaningful lives. This typically includes help with washing, dressing, toileting, administering medication and mobility. In addition to the services offered at a residential care home, a nursing care home will provide 24-hour care and support to residents, plus additional support from a qualified nurse to support with more complex conditions and medical needs. Providers must demonstrate: *Person-centred care and support that promotes independence and holistic wellbeing - physical, emotional, and social *Skilled and suitably qualified staff to meet residents' needs *Care Quality Commission (CQC) registration with robust evidence of quality assurance processes to maintain high standards of care *Well maintained living environments that support residents' needs and provide comfort, safety, and dignity The services are divided into lots / sub-lots which are split between Residential Care and Nursing Care set out below: *Lot 1A: Residential Standard *Lot 1B: Residential Enhanced *Lot 2A: Nursing Standard *Lot 2B: Nursing Enhanced *Lot 3: Highly Specialised Care (Residential and Nursing Care) Providers can apply for one or more Lots. The Council is seeking to have multiple providers for each Lot on the framework. There is no limit on the number of providers who can participate on a Lot. The Services under this Medway Framework are 'Light Touch' and are governed by the rules relating to Light Touch Contracts under the Procurement Act 2023. The Council anticipates re-opening the Framework at the following points: * Once during the period of 3 years from award of the first Framework under this scheme (September 2027), and * Three times in the remaining 5-year framework term (April 2030, April 2032, May 2034) The Council reserves the right to adjust the indicative reopening schedule above in response to operational factors. Such factors may include but are not limited to: * Supply and demand changes * Allowing sufficient competition * Changes to pricing structures * Changes due to impact of Local Government Re-organisation Further details can be found in the tender documents available from https://www.kentbusinessportal.org.uk where applications to join the framework must be made. To view this notice, please click here: https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1002263005

Lot Information

Residential Standard

Residential Care provides support with daily living tasks such as bathing, dressing, eating, and mobility. It is suitable for individuals who do not require regular medical attention but need assistance with their overall wellbeing and safety. Residential care homes aim to create a homelike environment, offering communal living spaces, meals, and recreational activities to foster social interaction and a sense of community. The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a residential care environment. The individual may be physically active with a level of predictability around day-to-day needs. Changes in needs are likely to be minimal and when they do change, needs will be expected to return to their usual pattern with standard care and support. The individual does not meet the criteria for Funded Nursing Care (FNC) and does not have Nursing needs that require the daily onsite supervision and oversight of a registered Nurse. The individual may have health needs that require support and supervision of external specialist services from the NHS, Integrated Care Board, or other agencies, such as community nursing support. These needs should be met and funded by the NHS. Any clinical nursing need is to be met by NHS services and not solely designated to care staff. Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Residential Enhanced

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a residential care environment. These needs generally require a higher level of residential care due to a significant and ongoing progression or deterioration in an existing condition, which is ordinarily manageable within a residential care environment, and usually follows an expected pattern. The individual may require a higher frequency of interventions and possibly increased risk management support. The individual has needs which require a range of care and support due to their variability. They may require the ongoing input of a staff team with a broad range of skills and training to manage risks. The individual does not meet the criteria for Funded Nursing Care (FNC) and does not have Nursing needs that require the daily onsite supervision and oversight of a registered Nurse. The individual may have health needs that require support and supervision of external specialist services from the NHS, Integrated Care Board, or other agencies, such as community nursing support. These needs should be met and funded by the NHS. Any clinical nursing need is to be met by NHS services and not solely designated to care staff. Residential enhanced is need specific, not diagnosis-led, and requires specialist interventions due to the intensity of care needs. A diagnosis of dementia does not automatically mean the person needs this level of care. Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Nursing Standard

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Nursing Enhanced

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.

Highly Specialised Care

The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual has needs which may be able to be met either in a specialist residential home or in a home registered to provide care with nursing. The individual requires a highly specialist level of social care due to the complete and unpredictability of their needs or the impact of interacting health and social care needs. The individual will have some or many of the following needs. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the above rules or FNC coverage and mean that the individual services are outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. This profile is not intended for those individuals who require interim placements. The individual will have been assessed under a Care Act Assessment (2014) and accepted as having eligible Care Act needs. The individual may a require a CHC Assessment and receive CHC funding. Any cost differential incurred by a nursing home for nursing needs should be met through FNC. Prior to funding request, Social Care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Individuals with a psychiatric diagnosis that is managed, and their assessed needs meet social care eligibility criteria under the Care Act (2014) would be considered under the Medway Council needs profiles, a diagnosis alone is not indicative of the need to proceed under a specialist profile.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0607b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003924-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85144000 - Residential health facilities services

85144100 - Residential nursing care services

85300000 - Social work and related services

85310000 - Social work services

85311000 - Social work services with accommodation

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
£330,876,621 £100M-£1B
Lots Value
£330,876,621 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20263 days ago
Submission Deadline
20 Feb 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MEDWAY COUNCIL
Contact Name
Mr James Welch
Contact Email
james.welch@medway.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CHATHAM
Postcode
ME4 4TR
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ41 Medway
Delivery Location
TLJ41 Medway

Local Authority
Medway
Electoral Ward
Chatham Central & Brompton
Westminster Constituency
Rochester and Strood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "title": "Residential Enhanced",
                "description": "The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a residential care environment. These needs generally require a higher level of residential care due to a significant and ongoing progression or deterioration in an existing condition, which is ordinarily manageable within a residential care environment, and usually follows an expected pattern. The individual may require a higher frequency of interventions and possibly increased risk management support. The individual has needs which require a range of care and support due to their variability. They may require the ongoing input of a staff team with a broad range of skills and training to manage risks. The individual does not meet the criteria for Funded Nursing Care (FNC) and does not have Nursing needs that require the daily onsite supervision and oversight of a registered Nurse. The individual may have health needs that require support and supervision of external specialist services from the NHS, Integrated Care Board, or other agencies, such as community nursing support. These needs should be met and funded by the NHS. Any clinical nursing need is to be met by NHS services and not solely designated to care staff. Residential enhanced is need specific, not diagnosis-led, and requires specialist interventions due to the intensity of care needs. A diagnosis of dementia does not automatically mean the person needs this level of care. Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.",
                "status": "active",
                "value": {
                    "amountGross": 148811099,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Price is pass / fail as described in the tender documents. Quality will be weighted 100% and scored. Please refer to ITT documents for full details.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Pass/ Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Scored Evaluation"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2034-05-31T23:59:59+01:00"
                }
            },
            {
                "id": "2A",
                "title": "Nursing Standard",
                "description": "The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.",
                "status": "active",
                "value": {
                    "amountGross": 56328436,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Price is pass / fail as described in the tender documents. Quality will be weighted 100% and scored. Please refer to ITT documents for full details.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Scored Evaluation"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2034-05-31T23:59:59+01:00"
                }
            },
            {
                "id": "2B",
                "title": "Nursing Enhanced",
                "description": "The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual will have some or many of the following needs, which are expected to be met in a Nursing home environment. The individual has needs which can only be met with the on-site supervision of a registered Nurse. This care is required in a home registered to provide care with Nursing. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the rules or FNC coverage and mean that the individual services outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. Prior to funding request, social care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Needs Profiles are intended to identify key characteristics of the type and level of support required for an individual who requires a care home placement. The needs profiles are not exhaustive and not everybody will require support in every level of need noted within them. Temporary fluctuations may occur within bands, for example a resident may have a care and support need from a higher needs profile for a temporary period. In the event this happens, and where the Provider feels able to safely meet the short-term higher care and support need, there may not be the need for the resident to be re-banded (i.e. there may be instances where temporary fluctuations can be managed within the same needs profile). Please see specification of requirement for full details.",
                "status": "active",
                "value": {
                    "amountGross": 49790314,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Price is pass / fail as described in the tender documents. Quality will be weighted 100% and scored. Please refer to ITT documents for full details.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Scored Evaluation"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2034-05-31T23:59:59+01:00"
                }
            },
            {
                "id": "3",
                "title": "Highly Specialised Care",
                "description": "The individual has been assessed as having care and support needs that cannot be met in their own home environment or other suitable alternative (such as Extra Care Housing or Supported Living). The individual has needs which may be able to be met either in a specialist residential home or in a home registered to provide care with nursing. The individual requires a highly specialist level of social care due to the complete and unpredictability of their needs or the impact of interacting health and social care needs. The individual will have some or many of the following needs. Health needs may be able to be commissioned by the Local Authority (LA) under the incidental and ancillary rule or be met by Funded Nursing Care (FNC), however these could be needs that are stand alone. If the needs are multiple, then this cumulative effect may be outside of the above rules or FNC coverage and mean that the individual services are outside those that should be met by the LA. In these situations, Continuing Healthcare (CHC) must be considered and, if appropriate, assessed for. This profile is not intended for those individuals who require interim placements. The individual will have been assessed under a Care Act Assessment (2014) and accepted as having eligible Care Act needs. The individual may a require a CHC Assessment and receive CHC funding. Any cost differential incurred by a nursing home for nursing needs should be met through FNC. Prior to funding request, Social Care staff should have considered CHC. If nursing care is required, when applying for FNC, an NHS CHC checklist must be completed and submitted to the Integrated Care Board (ICB). Individuals with a psychiatric diagnosis that is managed, and their assessed needs meet social care eligibility criteria under the Care Act (2014) would be considered under the Medway Council needs profiles, a diagnosis alone is not indicative of the need to proceed under a specialist profile.",
                "status": "active",
                "value": {
                    "amountGross": 31717833,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Price is pass / fail as described in the tender documents. Quality will be weighted 100% and scored. Please refer to ITT documents for full details.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Scored Evaluation"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2034-05-31T23:59:59+01:00"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "003924-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/003924-2026",
                "datePublished": "2026-01-16T14:05:07Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}