Tender

SEND Information, Advice and Support SENDIAS

BOROUGH OF TELFORD & WREKIN

This public procurement record has 2 releases in its history.

Tender

24 Mar 2026 at 09:34

Planning

21 Jan 2026 at 10:29

Summary of the contracting process

The Borough of Telford & Wrekin is conducting a procurement process for the provision of the Special Educational Needs and/or Disability Information, Advice, and Support Service (SENDIAS). The primary procurement stage is the tender phase, with the tender title being "SEND Information, Advice and Support SENDIAS." This procurement falls under the health and social work services category and will be delivered across various regions in the United Kingdom. The open procedure method is being used, allowing businesses to submit tenders electronically. Key deadlines include a tender submission period ending on 29th May 2026 and an award period concluding on 1st July 2026. The contract is scheduled to start on 1st October 2026, with potential renewals extending up to 2033.

This tender offers substantial opportunities for businesses specialising in health, social care, and services supporting educational and developmental needs. Small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, given suitability criteria favour these entities. With a significant contract value of £700,000, rising to a potential £840,000, the procurement seeks providers who can deliver quality, implementation, contract management, and social value solutions. The service aims to promote independence and self-advocacy among children, young people, and their families, thus providing a platform for businesses focused on impacting community welfare through educational and health services. This engagement enables businesses to build a strong footing within public sector procurement, leveraging growth and reputational enhancement. Interested entities can engage in preliminary market discussions through a scheduled event on 17th February 2026, which provides insights and networking opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

SEND Information, Advice and Support SENDIAS

Notice Description

The Service shall support the Council and ICB to fulfil its duty in accordance with the requirements of the Children & Families Act 2014 and the SEND Code of Practice 2015 which sets an expectation that children, young people, parent/carers should be involved in the identification, assessment and decision making about the provision to meet special educational needs or disabilities. The Special Educational Needs and/or Disability Information Advice and Support Services (SENDIAS) shall provide children, young people (aged 0-25) and their parent/carers(s) with free impartial, confidential and accurate information, advice and support about education, health and social care on matters relating to special education needs and disability. This provision should support independence and self-advocacy for children, young people and parents, enabling them to take part effectively in discussions and decisions relating to their education, health and care provision. This service will ensure it is delivered in a way that ensures parents, children and young people understand their entitlement to education, health and care support under the SEND Code of Practice and within the Local Authority SEN Graduated offer.

Lot Information

Lot 1

Renewal: The contract is anticipated to commence on 1st October 2026 and will continue for a period of 5 years unless terminated in accordance with the Conditions of Contract. The estimated total value of the contract over the 5 year contract period is a maximum value of PS500,000 but no guarantee is given as to the actual value of the contract. There is the potential for a contract extension of up to a further 2 years, depending on both the success in achieving the required outcomes and availability of further funding.

Planning Information

The Commissioner invites prospective and interested providers to a market engagement event on 17th February 2026 10-11am, via MTeams - please see the link below. Microsoft Teams meeting Join: https://teams.microsoft.com/meet/37077707501257?p=s23r9cWvZOaoVqLOxU Meeting ID: 370 777 075 012 57 Passcode: 88jX3XV9

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060aad
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026607-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
£700,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20261 weeks ago
Submission Deadline
29 May 20262 months to go
Future Notice Date
1 Apr 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BOROUGH OF TELFORD & WREKIN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD, SHROPSHIRE
Postcode
TF3 4JA
Post Town
Telford
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-060aad-2026-03-24T09:34:32Z",
    "date": "2026-03-24T09:34:32Z",
    "ocid": "ocds-h6vhtk-060aad",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PHHD-5776-GZNN",
            "name": "Borough of Telford & Wrekin",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHHD-5776-GZNN"
            },
            "address": {
                "streetAddress": "Darby House, Telford Town Centre, Lawn Central,",
                "locality": "Telford, Shropshire",
                "postalCode": "TF3 4JA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG21"
            },
            "contactPoint": {
                "email": "procurement@telford.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.telford.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHHD-5776-GZNN",
        "name": "Borough of Telford & Wrekin"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The Commissioner invites prospective and interested providers to a market engagement event on 17th February 2026 10-11am, via MTeams - please see the link below. Microsoft Teams meeting Join: https://teams.microsoft.com/meet/37077707501257?p=s23r9cWvZOaoVqLOxU Meeting ID: 370 777 075 012 57 Passcode: 88jX3XV9",
                "dueDate": "2026-02-17T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "005144-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/005144-2026",
                "datePublished": "2026-01-21T10:29:01Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-060aad",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "SEND Information, Advice and Support SENDIAS",
        "description": "The Service shall support the Council and ICB to fulfil its duty in accordance with the requirements of the Children & Families Act 2014 and the SEND Code of Practice 2015 which sets an expectation that children, young people, parent/carers should be involved in the identification, assessment and decision making about the provision to meet special educational needs or disabilities. The Special Educational Needs and/or Disability Information Advice and Support Services (SENDIAS) shall provide children, young people (aged 0-25) and their parent/carers(s) with free impartial, confidential and accurate information, advice and support about education, health and social care on matters relating to special education needs and disability. This provision should support independence and self-advocacy for children, young people and parents, enabling them to take part effectively in discussions and decisions relating to their education, health and care provision. This service will ensure it is delivered in a way that ensures parents, children and young people understand their entitlement to education, health and care support under the SEND Code of Practice and within the Local Authority SEN Graduated offer.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2031-09-30T23:59:59+01:00",
                    "maxExtentDate": "2033-09-30T23:59:59+01:00"
                },
                "status": "active",
                "value": {
                    "amountGross": 840000,
                    "amount": 700000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Implementation and Contract Management",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract is anticipated to commence on 1st October 2026 and will continue for a period of 5 years unless terminated in accordance with the Conditions of Contract. The estimated total value of the contract over the 5 year contract period is a maximum value of PS500,000 but no guarantee is given as to the actual value of the contract. There is the potential for a contract extension of up to a further 2 years, depending on both the success in achieving the required outcomes and availability of further funding."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-04-01T23:59:59+01:00"
        },
        "status": "active",
        "value": {
            "amountGross": 840000,
            "amount": 700000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "https://in-tendorganiser.co.uk/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-05-29T23:59:59+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-07-01T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "www.in-tendorganiser.co.uk"
            },
            {
                "id": "026607-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/026607-2026",
                "datePublished": "2026-03-24T09:34:32Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}