Award

Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F)

DEPARTMENT FOR WORK & PENSIONS

This public procurement record has 1 release in its history.

Award

21 Jan 2026 at 11:33

Summary of the contracting process

The Department for Work & Pensions in London has awarded a contract for the "Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F)" course. The process is in the Award stage as of 21st January 2026, with significance placed on staff training services in usability and user experience. Bunnyfoot Ltd, based in Bournemouth, has been contracted to deliver this service remotely, covering a wide geographic area within the United Kingdom. The procurement method was direct, classified as 'Below threshold - without competition', with the contract period beginning on 22nd January 2026 and concluding on 28th February 2026.

This tender presents a lucrative opportunity for companies specialising in user experience and training services. Businesses with a strong foundation in usability principles and experience in conducting remote training sessions would find this contract aligns closely with their capabilities. Obtaining contracts of this nature can bolster a firm’s portfolio, strengthening its reputation in public sector collaborations and potentially leading to further opportunities in training and development sectors. Large-scale enterprises, particularly those experienced in government contracts, are well-suited to compete for such procurements, potentially paving the way for growth and expansion.

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Notice Title

Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F)

Notice Description

Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F). Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F) - Bunnyfoot The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely. The course provides an introduction to usability and user experience in the areas of: * Usability principles and guidelines * Understanding and defining the context of use: o Procedures for analysis o Observation o Interviews o Personas o Scenarios o User groups * How to gather and specify user requirements * Describing user interactions: o Design o Low and high-fidelity prototypes o Dialogue principles o Heuristics o Guidelines o Best-practice error messaging * Usability testing and other evaluation methods o A step-by-step approach to running a usability test o Typical errors o Heuristic evaluation o Questionnaires * Interviews o Personas o Scenarios o User group profiles * Systematically deriving user needs from context of use descriptions o Differentiate between types of user needs o Apply quality factors for user needs o Recognise user needs in context of use information o Formulate user needs so that enables requirements can be derived * Deriving, specifying, structuring and prioritising user requirements o Validate user requirements with users o Use of a structured scheme for prioritisation o Ranking the relevance of user requirements together with users Processed by SSCL

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060ad6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005205-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,950 Under £100K

Notice Dates

Publication Date
21 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Jan 20261 months ago
Contract Period
22 Jan 2026 - 28 Feb 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK & PENSIONS
Contact Name
Not specified
Contact Email
cdp-i.systemsanddata@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BUNNYFOOT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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