Planning

Provision of Technology Enabled Care (TEC)

LIVERPOOL CITY COUNCIL

This public procurement record has 4 releases in its history.

Planning

25 Mar 2026 at 09:27

UK2 - Preliminary Market Engagement Notice
Planning

02 Feb 2026 at 13:43

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

30 Jan 2026 at 12:44

UK1 - Pipeline Notice
Planning

27 Jan 2026 at 12:17

UK1 - Pipeline Notice
Summary of the contracting process

Liverpool City Council is in the planning phase for a forthcoming tender titled "Provision of Technology Enabled Care (TEC)" as part of their reshaping of the Adult Social Care offer. The current procurement stage is planning, with further market engagement scheduled for 30th April 2026. The council is seeking to transform its TEC service model into a more flexible and data-driven ecosystem to support independent living and reduce reliance on formal care packages. Key dates include a market engagement session via Microsoft Teams, inviting interested parties to contribute insights and ideas. The service procurement, targeting the health and social work services industry in Liverpool (UKD72), is under the "light touch" regime with a contract period from 1st April 2027 to 31st March 2032.

This tender presents significant growth opportunities for businesses within the TEC, digital wellbeing, monitoring, sensor-technology, and innovative care-technology sectors. Liverpool City Council's TEC-first approach emphasizes innovation, digital tool utilisation, and personalised solutions, making it suitable for SMEs and VCSEs. The contract calls for entities that can deliver data-driven, outcome-focused service models and support users across diverse settings, including younger adults, people with learning disabilities, mental health needs, and Supported Living environments. This is an excellent opportunity for businesses looking to expand their footprint in technology-empowered care solutions and work within the public sector enhancing digital inclusion across communities.

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Notice Information

Notice Title

Provision of Technology Enabled Care (TEC)

Notice Description

Liverpool City Council is reshaping its Adult Social Care offer in line with the Living Better Lives vision, enabling residents to live independently, stay connected, and enjoy improved wellbeing. Technology Enabled Care is a key enabler of this ambition, supporting prevention, early intervention, independence, and digital inclusion. The Council intends to move to a "TEC First" approach embedded across Adult Social Care, transitioning from a traditional telecare model to a flexible, innovative, data?drivenTEC ecosystem that supports: - Independent living and safety at home. - Better use of technology and digital tools. - Reduced reliance on formal care packages. - Personalised solutions tailored to individual need. - A whole?life, all?ages offer including younger adults, people with learning disabilities, mental health needs, and those in Supported Living environments. - Increased digital inclusion and equitable access to technology across communities. The current TEC service supports over 13,000 users and includes assessment, equipment provision, installation, maintenance, monitoring, and response. The future service model is being redesigned and may include significant changes to scope, delivery structures, and market engagement strategies.

Planning Information

Liverpool City Council will undertake a second phase of market engagement to further test, refine, and validate the emerging service model for the future Technology Enabled Care (TEC) Managed Service. This phase will also provide an overview of the anticipated procurement approach ahead of the future tender publication. This forthcoming engagement session will be delivered via Microsoft Teams and will build on the insights gathered in February 2026. The Council will engage with providers across the TEC, digital wellbeing, monitoring, sensor‑technology, and innovative care‑technology sectors to explore more detailed aspects of service design, commercial options, and delivery models. This activity supports the Council's wider transformation agenda, which seeks to move from a traditional prescriber‑led telecare model to a data‑driven, outcomes‑focused TEC ecosystem embedded within Adult Social Care. Please note: This engagement does not form part of any current or future procurement process. Participation or non‑participation will not influence the outcome of any future competitive exercise. No financial or contractual commitment arises from taking part. Please use the Microsoft Teams link below on the day of the market engagement session: TEC Market Engagement Session - Liverpool City Council Date: 30th April 2026 Time: 11:00 - 12:30 Platform: Microsoft Teams Join the meeting: https://teams.microsoft.com/meet/34139852315473?p=i44E0YVtEzgekEWr7W Meeting ID: 341 398 523 154 73 Passcode: eo6ie6BH

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060f94
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027131-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
3 Jul 20262 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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