Planning

Provision of Technology Enabled Care (TEC)

LIVERPOOL CITY COUNCIL

This public procurement record has 3 releases in its history.

Planning

02 Feb 2026 at 13:43

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

30 Jan 2026 at 12:44

UK1 - Pipeline Notice
Planning

27 Jan 2026 at 12:17

UK1 - Pipeline Notice
Summary of the contracting process

Liverpool City Council is currently in the planning stage of a procurement process aimed at reshaping its Adult Social Care through the provision of Technology Enabled Care (TEC). The process, under the project ID DN802767, falls under the services category of health and social work, with the region specified as UKD72 in Liverpool, United Kingdom. Pre-market engagement with potential providers is underway, highlighting opportunities for innovative service models that emphasize outcomes-based, preventative TEC interventions. The submission deadline for the engagement questionnaire is set for 20th February 2026, thus signalling the organisation's proactive approach in refining the service framework well in advance of the contract period, which is planned from April 2027 to March 2032.

This tender represents a significant opportunity for businesses involved in digital technology, monitoring, and innovative care solutions to participate in the transformation of care services in Liverpool. It is particularly suited for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in health and social work services. By engaging in this project, businesses can contribute to a comprehensive TEC ecosystem that reduces formal care reliance and increases digital inclusion. This engagement fosters a collaborative environment where diverse service providers can explore and pilot new digital solutions, creating pathways for business growth and contributing to the broader social care agenda in the UK.

How relevant is this notice?

Notice Information

Notice Title

Provision of Technology Enabled Care (TEC)

Notice Description

Liverpool City Council is reshaping its Adult Social Care offer in line with the Living Better Lives vision, enabling residents to live independently, stay connected, and enjoy improved wellbeing. Technology Enabled Care is a key enabler of this ambition, supporting prevention, early intervention, independence, and digital inclusion. The Council intends to move to a "TEC First" approach embedded across Adult Social Care, transitioning from a traditional telecare model to a flexible, innovative, data-driven TEC ecosystem that supports: - Independent living and safety at home. - Better use of technology and digital tools. - Reduced reliance on formal care packages. - Personalised solutions tailored to individual need. - A whole-life, all-ages offer including younger adults, people with learning disabilities, mental health needs, and those in Supported Living environments. - Increased digital inclusion and equitable access to technology across communities. The current TEC service supports over 13,000 users and includes assessment, equipment provision, installation, maintenance, monitoring, and response. The future service model is being redesigned and may include significant changes to scope, delivery structures, and market engagement strategies.

Planning Information

The Council wishes to engage with a range of providers delivering technology, monitoring, digital wellbeing, and other innovative supportive technologies to explore: - Service models capable of delivering an outcomes‑based, preventative TEC service. - Opportunities for innovation, digital tools, sensors, and proactive monitoring. - TEC support across Supported Living, younger adults, and non‑traditional care settings. - Data, analytics and reporting capabilities to drive a proactive, preventative model. - Opportunities for self‑purchase, commercial models, and public‑facing TEC offers. - Workforce development and culture‑change support. Feedback will shape the commissioning strategy, service specification, and future procurement route. How to Participate: Providers are invited to complete a Pre‑Market Engagement Questionnaire (PMEQ) and Non‑Disclosure Agreement (NDA). These documents will be available through The Chest (ProContract) reference DN802767. Completed PMEQs and NDAs must be submitted via The Chest by: Friday 20th February 2026 at 12pm. Queries must also be submitted through The Chest in line with procurement governance requirements. Confidentiality & Freedom of Information: Participants will be required to sign an NDA. The Council will treat information as confidential as far as the law permits. Information may still be subject to disclosure under the Freedom of Information Act 2000, and participants are advised to clearly mark any commercially sensitive information. PLEASE NOTE: This engagement does not form part of any current or future procurement process. Participation or non‑participation will not affect the outcome of any eventual competition. No financial or contractual commitment is created by responding. This notice is issued in accordance with Section 16 of the Procurement Act 2023 (Pre‑Market Engagement).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060f94
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008973-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
15 May 20264 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Not specified
Contact Email
commercialprocurement@liverpool.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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