PA23 UK7 PROVISION OF MEDICAL INSURANCE COVERAGE FOR COUNTRY BASED STAFF OF THE BRITISH EMBASSY BAMAKO, MALI

{
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    "date": "2026-01-29T07:55:19Z",
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    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXRR-8771-PHVX",
            "name": "Foreign, Commonwealth and Development Office",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXRR-8771-PHVX"
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            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "postalCode": "SW1A 2AH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "Fulufhelo.Ratshionya@fcdo.gov.uk"
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                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
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        },
        {
            "id": "GB-FTS-172926",
            "name": "Sunu Assurance",
            "address": {
                "streetAddress": "Immeuble Sunu 560 Avenue de la Nation",
                "locality": "Bamako",
                "postalCode": "1514",
                "country": "ML",
                "countryName": "Mali",
                "region": "ML"
            },
            "contactPoint": {
                "email": "mali.iard@sunu-group.com"
            },
            "roles": [
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    ],
    "buyer": {
        "id": "GB-PPON-PXRR-8771-PHVX",
        "name": "Foreign, Commonwealth and Development Office"
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    "tender": {
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        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "PA23 UK7 PROVISION OF MEDICAL INSURANCE COVERAGE FOR COUNTRY BASED STAFF OF THE BRITISH EMBASSY BAMAKO, MALI",
        "description": "The British Embassy in Bamako requires medical insurance coverage that will be provided to country based staff",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
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            "id": "1",
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            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-172926",
                    "name": "Sunu Assurance"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "66512220",
                            "description": "Medical insurance services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-01-01T00:00:00+00:00",
                "endDate": "2026-12-31T23:59:59+00:00",
                "maxExtentDate": "2027-12-31T23:59:59+00:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "subject to satisfactory performance"
            },
            "value": {
                "amountGross": 68559.3,
                "amount": 68559.3,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-12-22T00:00:00+00:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "KPI 1 Network of affiliates",
                    "description": "Provide quality service in accordance with the terms defined by the coverage policy Maintain wide range of quality medical structures and healthcare affiliates in Bamako and across Mali",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "KPI 2 Reporting",
                    "description": "Provision of monthly insurance claim utilisation reports",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "KPI 3 Customer Satisfaction",
                    "description": "Ensure the quality and timely delivery of the coverage and maintain a high customer satisfaction rate",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "KPI 4 Claims Processing",
                    "description": "Eligible claims submitted by the Authority's subscribers should be reviewed and processed within the contractually agreed timeframe - 15 business days. Ensure timely processing of claims made at non network hospitals or medical structures",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "5",
                    "title": "KPI 5 Accuracy of Delivery",
                    "description": "Ensure correct required services are always delivered, in accordance with contractual clauses and coverage terms.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "6",
                    "title": "KPI 6 Customer Liaison Arrangements",
                    "description": "The supplier's response times should be within 24 hours if emergency and 48 hours if not urgent The Services Manager should be available as required by client and meets on a regular basis (no less than once a quarter)",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "007803-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/007803-2026",
                    "datePublished": "2026-01-29T07:55:19Z",
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    "language": "en"
}