Tender

Emergency Repairs Services Outside Working Hours

CONNECT HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Tender

29 Jan 2026 at 16:09

UK4 - Tender Notice
Summary of the contracting process

The Connect Housing Association Limited, operating as a sub-central government public authority, has initiated a tender process for "Emergency Repairs Services Outside Working Hours" in West Yorkshire. This tender is open for submissions until 21 February 2026, with the enquiry period closing on 6 February 2026. The procurement process, which falls under the industry category of residential property services, seeks to engage contractors to provide out-of-hours emergency repairs to properties owned by Connect Housing. The services are required between 5pm and 9am on weekdays and all day on weekends and bank holidays, starting from 1 April 2026 for a potential contract period of up to two years. The total value of the contract is estimated at £200,000, and applications are assessed based on both price and quality, in alignment with Connect Housing’s values and service model.

This tender presents substantial opportunities for businesses involved in repairs and maintenance services, particularly those capable of delivering timely and quality emergency responses. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are especially welcomed to apply, aligning with the suitability criteria. With an open competition procurement method, this contract provides an avenue for businesses to expand their service portfolios within the public sector, particularly in the West Yorkshire region. Successful bidders will benefit from networking with a reputable housing association, and potentially secure future collaborations, although the contract explicitly does not guarantee follow-on work.

How relevant is this notice?

Notice Information

Notice Title

Emergency Repairs Services Outside Working Hours

Notice Description

Connect Housing is interested in speaking to repairs and maintenance contractors with relevant capacity and experience, which might be interested in providing an out-of-hours responsive repairs service to its properties across West Yorkshire. The service requirement is for all emergency repairs, not-including gas heating breakdowns, only. In the last 12 months, approximately 550 such repairs have been carried out by the current service provider. Full details of the time, location, trade and other patterns of demand can be provided to interested parties. The requirement is to respond to emergency repair requests, with attendance within a target time of 2 hours, to make safe and carry out urgent works. Referrals are made by a third-party call handling provider. There will be no guarantee of follow-on works or other services. At this stage we envisage a maximum contract term of 2 years in the first instance, commencing 1 April 2026. The service requirement is between 5pm and 9am Monday to Friday, and all day at weekends and bank holidays, with cover also on ad hoc additional days by arrangement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061256
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008183-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70331000 - Residential property services

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
£200,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jan 20261 weeks ago
Submission Deadline
21 Feb 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONNECT HOUSING ASSOCIATION LIMITED
Contact Name
Not specified
Contact Email
contracting@connecthousing.org.uk
Contact Phone
03005000600

Buyer Location

Locality
DEWSBURY
Postcode
WF13 1AX
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLE4 West Yorkshire
Local Authority
Kirklees
Electoral Ward
Dewsbury East
Westminster Constituency
Dewsbury and Batley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-061256-2026-01-29T16:09:56Z",
    "date": "2026-01-29T16:09:56Z",
    "ocid": "ocds-h6vhtk-061256",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-IP17445R",
            "name": "CONNECT HOUSING ASSOCIATION LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "IP17445R"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PCPJ-6287-MVVL"
                }
            ],
            "address": {
                "streetAddress": "21 Bond Street",
                "locality": "Dewsbury",
                "postalCode": "WF13 1AX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE44"
            },
            "contactPoint": {
                "email": "contracting@connecthousing.org.uk",
                "telephone": "03005000600"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.connecthousing.org.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-IP17445R",
        "name": "CONNECT HOUSING ASSOCIATION LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-061256",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Emergency Repairs Services Outside Working Hours",
        "description": "Connect Housing is interested in speaking to repairs and maintenance contractors with relevant capacity and experience, which might be interested in providing an out-of-hours responsive repairs service to its properties across West Yorkshire. The service requirement is for all emergency repairs, not-including gas heating breakdowns, only. In the last 12 months, approximately 550 such repairs have been carried out by the current service provider. Full details of the time, location, trade and other patterns of demand can be provided to interested parties. The requirement is to respond to emergency repair requests, with attendance within a target time of 2 hours, to make safe and carry out urgent works. Referrals are made by a third-party call handling provider. There will be no guarantee of follow-on works or other services. At this stage we envisage a maximum contract term of 2 years in the first instance, commencing 1 April 2026. The service requirement is between 5pm and 9am Monday to Friday, and all day at weekends and bank holidays, with cover also on ad hoc additional days by arrangement",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "70331000",
                        "description": "Residential property services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE4",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 200000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "https://www.connecthousing.org.uk/tenders/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-02-21T17:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-06T17:00:00Z"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 200000,
                    "currency": "GBP"
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2028-03-31T23:59:59+01:00"
                },
                "awardCriteria": {
                    "description": "The award will be based on a balanced price and quality assessment, with quality assessed against alignment with Connect Housing's Values and service model. Full details available on application."
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "https://www.connecthousing.org.uk/tenders/"
            },
            {
                "id": "008183-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/008183-2026",
                "datePublished": "2026-01-29T16:09:56Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}