Award

Interpreting and Translation Services

LONDON BOROUGH OF HACKNEY

This public procurement record has 2 releases in its history.

Award

20 Mar 2026 at 11:43

Award

30 Jan 2026 at 10:07

Summary of the contracting process

The London Borough of Hackney has completed the award process for its "Interpreting and Translation Services" contract under the Healthtrust Europe Total Language Solutions II Framework, Call Off Lot 1&2. This procurement aims to enhance customer service accessibility for Hackney's diverse population, many of whom may not speak English as their first language. The framework awards were made using a selective procurement method, emphasising competitive sourcing. The active contract, signed on 17 January 2026, extends from 3 February 2026 to 1 February 2028, with a potential renewal for a further 24 months. The value of the contract totals £739,298, highlighting the project's significance and commitment to inclusivity across the region, London (UKI41).

This contract presents substantial prospects for businesses specialising in language services due to its focus on translation and interpreting services. SMEs, particularly those with capabilities in overcoming language barriers and delivering high-quality translation services, such as THE LANGUAGE SHOP LIMITED, are well-suited to participate and benefit from such opportunities. The contract promotes engagement with public authority work, providing pathways for growth within the language services industry. Businesses involved in this sector can leverage this framework to expand their reach and impact, offering essential services to a multicultural community while securing stable contracts through government frameworks.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Interpreting and Translation Services

Notice Description

Translation services are an essential element of our Customer Service offering at the London Borough of Hackney. We have one of the most diverse populations in London and we need to ensure that our services are accessible to those who do not have English as a first language or any English at all. Using Healthtrust Europe Total Language Solutions II Framework Call Off Lot 1&2.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0612a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025681-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£739,298 £500K-£1M
Contracts Value
£739,298 £500K-£1M

Notice Dates

Publication Date
20 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jan 20263 months ago
Contract Period
3 Feb 2026 - 1 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

THE LANGUAGE SHOP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0612a0-2026-03-20T11:43:09Z",
    "date": "2026-03-20T11:43:09Z",
    "ocid": "ocds-h6vhtk-0612a0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRZC-5592-DDDV",
            "name": "London Borough of Hackney",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRZC-5592-DDDV"
            },
            "address": {
                "streetAddress": "Hackney Service Centre",
                "locality": "London",
                "postalCode": "E8 1DY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "email": "procurement.admin@hackney.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-08882661",
            "name": "THE LANGUAGE SHOP LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "08882661"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PVCG-9845-XDLN"
                }
            ],
            "address": {
                "streetAddress": "Newham Dockside, 1000 Dockside Road",
                "locality": "London",
                "postalCode": "E16 2QU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "email": "jaimin.patel@languageshop.org"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.languageshop.org",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRZC-5592-DDDV",
        "name": "London Borough of Hackney"
    },
    "tender": {
        "id": "DN793579",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Interpreting and Translation Services",
        "description": "Translation services are an essential element of our Customer Service offering at the London Borough of Hackney. We have one of the most diverse populations in London and we need to ensure that our services are accessible to those who do not have English as a first language or any English at all. Using Healthtrust Europe Total Language Solutions II Framework Call Off Lot 1&2.",
        "status": "complete",
        "procurementMethod": "selective",
        "procurementMethodDetails": "Award under framework",
        "competitive": true,
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Interpreting and Translation Services - Healthtrust Europe Total Language Solutions IIFramework Call Off Lot 1&2",
            "status": "active",
            "date": "2026-01-07T00:00:00Z",
            "value": {
                "amountGross": 924122,
                "amount": 739298,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-08882661",
                    "name": "THE LANGUAGE SHOP LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79530000",
                            "description": "Translation services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI41",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI41",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-02-13T00:00:00Z",
                "endDate": "2028-02-10T23:59:59Z",
                "maxExtentDate": "2030-02-11T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1+1 extensions."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "008323-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/008323-2026",
                    "datePublished": "2026-01-30T10:07:18Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-02-13T23:59:59Z",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "relatedProcesses": [
        {
            "id": "framework",
            "relationship": [
                "framework"
            ],
            "scheme": "ocid",
            "identifier": "ocds-h6vhtk-055da6",
            "relatedLots": [
                "1",
                "2"
            ],
            "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-055da6"
        }
    ],
    "language": "en",
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Interpreting and Translation Services",
            "status": "active",
            "period": {
                "startDate": "2026-02-03T00:00:00Z",
                "endDate": "2028-02-01T23:59:59Z",
                "maxExtentDate": "2030-02-01T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 extension of 24 months."
            },
            "value": {
                "amountGross": 924122,
                "amount": 739298,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-01-17T00:00:00Z",
            "noAgreedMetricsRationale": "Below the required PS5m threshold.",
            "documents": [
                {
                    "id": "025681-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/025681-2026",
                    "datePublished": "2026-03-20T11:43:09Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}