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Information and Advice for Unpaid Carers and People with Disabilities

West Lothian Council

This public procurement record has 2 releases in its history.

Award

29 Apr 2026 at 13:57

Award Notice
Tender

30 Jan 2026 at 14:29

Tender Notice
Summary of the contracting process

West Lothian Council is overseeing a procurement process aimed at awarding a contract for the provision of information and advice services to unpaid carers and people with disabilities residing in West Lothian. The initiative falls under the category of 'Other community, social, and personal services' according to CPV classifications. The procurement method employed is an open procedure, ensuring transparency and equal treatment. The procurement stage currently covers both the tender and the award phases. For the award phase, Carers of West Lothian has been identified as the active supplier under award ID "039226-2026-CC14604-1," with the contract valued at GBP 2,200,000, having been signed on the 9th of March, 2026. The contract period spans 1,080 days, with a potential extension for an additional 24 months.

This tender presents growth opportunities for businesses focused on providing community support and services. Companies with expertise in delivering information and advice services in social sectors, particularly those for unpaid carers and individuals with disabilities, may find this project appealing. The fixed price of GBP 440,000 per annum allows bidders to focus on competing on quality criteria, fostering an environment to demonstrate capabilities in delivering high-quality service to residents in need. Businesses able to meet robust technical and professional requirements, while holding relevant insurance levels, and with a history of similar service provision, will be well-positioned to participate in future opportunities emerging from this procurement process. Enhanced community benefits embedded within the project further incentivise participation, forging pathways for broader socio-economic impact in West Lothian.

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Notice Information

Notice Title

Information and Advice for Unpaid Carers and People with Disabilities

Notice Description

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. Additional information: Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06131c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/039226-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,200,000 £1M-£10M

Notice Dates

Publication Date
29 Apr 20265 months ago
Submission Deadline
16 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Lothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

Carers of West Lothian

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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