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Community Led Family Support Services

Leicester City Council

This public procurement record has 2 releases in its history.

Tender

31 Jul 2026 at 12:02

UK4 - Tender Notice
Planning

02 Feb 2026 at 16:07

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Leicester City Council is procuring a new citywide Community Led Family Support Service for Leicester. The service will provide sustained, relationship-based and practical support to families where neglect is a persistent concern, but the circumstances remain below Family Help or statutory safeguarding thresholds. It is intended for cases where intervention from Family Help or statutory Children’s Social Care is not required at referral. The successful provider will support families to improve children’s daily lived experience and make and sustain changes involving neglect, parenting capacity, routines, home conditions, family functioning and engagement with support. This is a social work and related service, delivered across Leicester, and falls within the public services category.

The process has reached tender: Leicester City Council invited offers through an open competitive flexible procedure for one supplier. Stage 1 covers compliance, conditions for participation, quality and price assessment, scoring and moderation; up to three highest-scoring tenderers may proceed to clarification interviews before the award recommendation. Questions were due by 17 August 2026 at 12:00 BST and tenders by 2 September 2026 at 12:00 BST, with electronic submission through the Proactis portal. The award decision was scheduled by 21 October 2026. The initial contract period is 4 January 2027 to 3 December 2030, with extensions available on a two-plus-two basis to 3 January 2034, subject to funding. The estimated value is £2,800,000 excluding VAT, or £3,360,000 including VAT. Evaluation is 70% quality and 30% price.

This opportunity suits organisations experienced in delivering family support and community-based services for families affected by persistent neglect below statutory intervention thresholds. Providers will need the capability to deliver sustained, relationship-based and practical support, work directly with families, and help achieve improvements in parenting capacity, household routines, home conditions, family functioning and engagement with support. Strong practice should address children’s daily lived experience while working appropriately alongside referral pathways involving Family Help and Children’s Social Care. The requirement is suitable for small and medium-sized enterprises and voluntary, community and social enterprises. It is intended for a single provider, so bidders should be able to manage a citywide service and demonstrate sufficient organisational capacity, partnership working and relevant service-delivery experience.

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Notice Information

Notice Title

Community Led Family Support Services

Notice Description

The Community Led Family Support Service is a new citywide provision to be commissioned to provide sustained, relationship-based and practical support to families where neglect is a persistent concern, but below Family Help or statutory safeguarding thresholds and where intervention from Family Help or statutory Children's Social Care is not required at the point of referral. The Council would like to invite Suppliers to submit a Tender for selection of a single Supplier to provide a Community Led Family Support service to improve children's daily lived experience by supporting families to make and sustain changes in relation to neglect, parenting capacity, routines, home conditions, family functioning and engagement with support. The total possible contract duration is seven years, which consists of an initial term of three years with the option to extend for up to a further four years on a two plus two basis subject to funding.

Lot Information

Lot 1

Renewal: The contract can be extended on a 2+2, this is subject to funding.

Planning Information

As part of the commissioning process, the authority is undertaking a soft market test. This gives potential providers and other stakeholders the opportunity to express their interests and feed in their views about the potential service model and specification principles. The commissioners will use the information to appraise options and further develop the specification. This process does not constitute a formal tender or other competitive bidding process and will not result in the letting of a Contract. The authority is using this process solely to test the market to gather information and ascertain the level of interest in this particular service. There are therefore no formal criteria which we will use to judge your responses and it is not our intention to provide any feedback. To view the documents and submit a response please follow the below link: https://procontract.due-north.com/Procurer/Advert/View?advertId=fbf6713a-4700-f111-813c-005056b64545&fromAdvertEvent=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061499
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072657-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,800,000 £1M-£10M
Lots Value
£2,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20261 months ago
Submission Deadline
2 Sep 2026Expired
Future Notice Date
13 Apr 2026Expired
Award Date
Not specified
Contract Period
4 Jan 2027 - 3 Dec 2030 3-4 years
Recurrence
2033-08-03

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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