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Crisis Cafe - Islington - Hestia Housing and Support - C405850

NHS North Central London Integrated Care Board

This public procurement record has 2 releases in its history.

TenderUpdate

11 Mar 2026 at 14:21

Tender Notice
Award

02 Feb 2026 at 17:08

Award Notice
Summary of the contracting process

The NHS North Central London Integrated Care Board is overseeing a procurement process under the Provider Selection Regime (PSR) to award a contract for the Crisis Café service located in Islington. This tender falls within the mental health services category, specifically psychiatrist or psychologist services. The procurement process has reached the contract award stage, with the contract being formally awarded to Hestia Housing and Support on 2nd February 2026. The contract, valued at £327,538 over two years, commences on 1st April 2026 and concludes on 31st March 2028. The service will be accessible to Islington residents or those registered at an Islington GP surgery, aged 18 or over, who are experiencing a mental health crisis.

Business opportunities arising from this contract predominantly in the mental health services sector, particularly appealing to businesses that specialise in crisis intervention and psychological support services. The procurement method involves a direct award process, favouring existing service continuity and integration within the NHS framework. Companies with established expertise in delivering high-quality, innovative, integrated services focused on mental health crises are in a strong position to benefit from such opportunities. This contract facilitates potential growth for businesses committed to reducing health inequalities and enhancing social value within the community framework of Islington.

How relevant is this notice?

Notice Information

Notice Title

Crisis Cafe - Islington - Hestia Housing and Support - C405850

Notice Description

"Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis. "

Lot Information

Lot 1

"This notice relates to Part of Recovery Pathway - Mental Health
Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.
The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment.
The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.
This notice is an intention to award a contract to the existing provider following direct award process C.
The annual value of the contract is PS163,769.00
The lifetime value of the contract is PS327,538.00
The expiring contract ends 31/03/2026
The contract term will be 2 Years with No Option to Extend
The contract will start 01/04/2026 and end 31/03/2028"

Procurement Information

"Justification: Award of a contract without prior publication of a call for competition in the cases listed below<br/>Reason: The procurement falls outside the scope of application of the regulations<br/>Explanation: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR."

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0614b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021819-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS North Central London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 1TH
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI43 Haringey and Islington
Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Hestia Housing and Support

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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