Award

Crisis Cafe - Islington - Hestia Housing and Support - C405850

NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

11 Mar 2026 at 14:21

Award

02 Feb 2026 at 17:08

Summary of the contracting process

The NHS North Central London Integrated Care Board is overseeing a procurement process under the Provider Selection Regime (PSR) to award a contract for the Crisis Café service located in Islington. This tender falls within the mental health services category, specifically psychiatrist or psychologist services. The procurement process has reached the contract award stage, with the contract being formally awarded to Hestia Housing and Support on 2nd February 2026. The contract, valued at £327,538 over two years, commences on 1st April 2026 and concludes on 31st March 2028. The service will be accessible to Islington residents or those registered at an Islington GP surgery, aged 18 or over, who are experiencing a mental health crisis.

Business opportunities arising from this contract predominantly in the mental health services sector, particularly appealing to businesses that specialise in crisis intervention and psychological support services. The procurement method involves a direct award process, favouring existing service continuity and integration within the NHS framework. Companies with established expertise in delivering high-quality, innovative, integrated services focused on mental health crises are in a strong position to benefit from such opportunities. This contract facilitates potential growth for businesses committed to reducing health inequalities and enhancing social value within the community framework of Islington.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Crisis Cafe - Islington - Hestia Housing and Support - C405850

Notice Description

"Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis. "

Lot Information

Lot 1

"This notice relates to Part of Recovery Pathway - Mental Health
Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.
The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment.
The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.
This notice is an intention to award a contract to the existing provider following direct award process C.
The annual value of the contract is PS163,769.00
The lifetime value of the contract is PS327,538.00
The expiring contract ends 31/03/2026
The contract term will be 2 Years with No Option to Extend
The contract will start 01/04/2026 and end 31/03/2028"

Procurement Information

"Justification: Award of a contract without prior publication of a call for competition in the cases listed below<br/>Reason: The procurement falls outside the scope of application of the regulations<br/>Explanation: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR."

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0614b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021819-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 1TH
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI43 Haringey and Islington

Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

HESTIA HOUSING AND SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0614b7-2026-03-11T14:21:04Z",
    "date": "2026-03-11T14:21:04Z",
    "ocid": "ocds-h6vhtk-0614b7",
    "description": "\"This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>The publication of this notice marks the start of the standstill period.<br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to nclicb.nclcontractqueries@nhs.net<br/>Decision to award this contract was made by NCL & NWL Executive Management Team on 11/12/2025 in line with the ICB's Standing Financial Instructions (SFI's)<br/>No Conflicts of Interest have been identified<br/>The decision to award this contract was based on the assessment of the providers current and likely future performance to deliver the commissioned activity against the following key critera with the corresponding percentage value representing their importance.<br/>A score of 34% for Quality and innovation was awarded out of a possible 34%<br/>A score of 15% for Value was awarded out of a possible 20%<br/>A score of 21% for Integration, collaboration and service sustainability was awarded out of a possible 24%<br/>A score of 8.75% for Improving access, reducing health inequalities and facilitating choice was awarded out of a possible 12%<br/>A score of 8.75% for Social value was awarded out of a possible 10%<br/>With a combined score of 87.75% out of a possible 100% it demonstrates the providers current and likely future performance to deliver the commissioned activity.\"",
    "initiationType": "tender",
    "tender": {
        "id": "C405850",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Crisis Cafe - Islington - Hestia Housing and Support - C405850",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121270",
            "description": "Psychiatrist or psychologist services"
        },
        "mainProcurementCategory": "services",
        "description": "\"Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis. \"",
        "lots": [
            {
                "id": "1",
                "description": "\"This notice relates to Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Cafe Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. <br/>The service will be available to Islington residents or people not resident in the borough but who are registered with an Islington GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis. <br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The annual value of the contract is PS163,769.00<br/>The lifetime value of the contract is PS327,538.00<br/>The expiring contract ends 31/03/2026<br/>The contract term will be 2 Years with No Option to Extend<br/>The contract will start 01/04/2026 and end 31/03/2028\"",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI43"
                    }
                ],
                "deliveryLocation": {
                    "description": "Islington"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_REPETITION_EXISTING",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "\"Justification: Award of a contract without prior publication of a call for competition in the cases listed below<br/>Reason: The procurement falls outside the scope of application of the regulations<br/>Explanation: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\"",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "\"This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.Representations by providers must be made to decision makers by 16/02/2026This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.netDecision to award this contract was made by NCL & NWL Executive Management Team on 11/12/2025 in line with the ICB's Standing Financial Instructions (SFI's)No Conflicts of Interest have been identifiedThe decision to award this contract was based on the assessment of the providers current and likely future performance to deliver the commissioned activity against the following key critera with the corresponding percentage value representing their importance.A score of 34% for Quality and innovation was awarded out of a possible 34%A score of 15% for Value was awarded out of a possible 20%A score of 21% for Integration, collaboration and service sustainability was awarded out of a possible 24%A score of 8.75% for Improving access, reducing health inequalities and facilitating choice was awarded out of a possible 12%A score of 8.75% for Social value was awarded out of a possible 10%With a combined score of 87.75% out of a possible 100% it demonstrates the providers current and likely future performance to deliver the commissioned activity.\""
                        },
                        "newValue": {
                            "text": "\"This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 03/02/2026The lifetime value of the contract is PS327,538.00The contract term will be 2 Years with No Option to ExtendThe contract will start 01/04/2026 and end 31/03/2028\""
                        },
                        "where": {
                            "section": "VI.3"
                        }
                    }
                ]
            }
        ]
    },
    "awards": [
        {
            "id": "009176-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-173296",
                    "name": "Hestia Housing and Support"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-96566",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North Central London Integrated Care Board"
            },
            "address": {
                "streetAddress": "Laycock PDC, Laycock Street",
                "locality": "London",
                "region": "UKI41",
                "postalCode": "N1 1TH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nclicb.nclcontractqueries@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "buyerProfile": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-173296",
            "name": "Hestia Housing and Support",
            "identifier": {
                "legalName": "Hestia Housing and Support",
                "id": "02020165"
            },
            "address": {
                "streetAddress": "68 Alie St, London, E1 8PX",
                "locality": "London",
                "region": "UKI31",
                "postalCode": "E1 8PX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7896240666"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://hestia.org",
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-96566",
        "name": "NHS North Central London Integrated Care Board"
    },
    "contracts": [
        {
            "id": "009176-2026-1",
            "awardID": "009176-2026-1",
            "status": "active",
            "dateSigned": "2026-02-02T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 327538,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 327538,
                "currency": "GBP"
            }
        ]
    },
    "language": "en"
}