Award

Station End PSTN Upgrade

CHESHIRE FIRE AUTHORITY

This public procurement record has 2 releases in its history.

Award

03 Feb 2026 at 15:08

UK6 - Contract Award Notice
Award

02 Feb 2026 at 18:30

UK5 - Transparency Notice
Summary of the contracting process

Cheshire Fire Authority has completed the procurement process for the "Station End PSTN Upgrade" project, valued at £211,818 GBP, aimed at maintaining resilience in mobilising fire crews by upgrading existing PSTN modems to 4G routers. This initiative follows BT's announcement on phasing out analogue PSTN lines starting December 2025, necessitating this update to ensure operational reliability. The procurement was carried out through a direct award method, with Telent Technology Services Limited chosen as the supplier. The project was overseen by Cheshire Fire Authority, located in Winsford, Cheshire, UK. The award contract commenced on 17th February 2026 and will continue until 16th August 2026, focusing on the Information Systems and Servers category.

This procurement provides significant opportunities for businesses in the technology and telecommunications sectors, specifically those specialising in integrated communications systems. Large enterprises with expertise in system upgrades and maintenance for critical public infrastructure are particularly well-suited to engage in tenders like these. The direct engagement of Telent Technology Services highlights how companies with existing collaborations with public authorities and proven technical competencies can strategically benefit from such opportunities to grow their business and reinforce their market presence.

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Notice Information

Notice Title

Station End PSTN Upgrade

Notice Description

To maintain resilience in mobilising fire crews and appliances from station end equipment, it is essential to upgrade the existing PSTN modems to 4G routers. This upgrade is required due to BT's announcement that analogue PSTN lines will begin decommissioning from December 2025. While this timeline may be extended by a few years, the risk to operational reliability remains significant.

Procurement Information

Required to be compatible with an existing asset. A successful proof of concept was previously conducted using Cheshire's CradlePoint routers connected to Police HQ. However, NWFC has since worked with Telent & IT Services to develop a more resilient solution, hosting central routers directly at NWFC. This configuration offers improved resilience and complete segregation from the CFRS network, ensuring continued operation even if a station loses network connectivity or the link between Police HQ and NWFC fails. Telent, who currently supports both the Multitone CCPs and NWFC infrastructure, is uniquely positioned to implement the necessary changes at both ends of the connection. No other supplier can fulfil this requirement due to the integrated nature of the systems. An alternative approach was considered, where Telent would handle configuration under the existing support contract and CFRS would procure routers separately via InSight. However, CradlePoint confirmed that licensing constraints prevent Telent from managing routers not purchased through them.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0614c8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009554-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48800000 - Information systems and servers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£211,818 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Nov 20253 months ago
Contract Period
17 Feb 2026 - 16 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE FIRE AUTHORITY
Contact Name
Not specified
Contact Email
jacqui.williams@cheshire.police.uk
Contact Phone
Not specified

Buyer Location

Locality
WINSFORD, CHESHIRE
Postcode
CW7 2FQ
Post Town
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Winsford Over & Verdin
Westminster Constituency
Mid Cheshire

Supplier Information

Number of Suppliers
1
Supplier Name

TELENT TECHNOLOGY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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