Planning

Mental Health Information, Advice and Assistance

MONMOUTHSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

PlanningUpdate

06 Feb 2026 at 13:38

Planning

04 Feb 2026 at 09:16

Summary of the contracting process

Monmouthshire County Council is in the planning stage of a public procurement process titled "Mental Health Information, Advice and Assistance". This initiative is centred on providing specialist support for individuals in Monmouthshire experiencing complex mental health challenges. The procurement falls under the industry category of health and social work services, with an emphasis on delivering assistance through both telephonic and face-to-face interactions at various locations across Monmouthshire. Important milestones include a written market engagement due by 16th February 2026, followed by an online event. The contract period is intended to commence on 1st August 2026 and end on 31st July 2031, with an annual contract value estimated at £41,203.00.

This tender presents significant opportunities for businesses experienced in the health and social care sector, particularly those with a robust understanding of mental health issues and experience in supporting individuals with complex needs. Companies already engaged in providing community-based mental health services or those equipped to deliver comprehensive support across various channels, including home visits and drop-in sessions, may find this an ideal contract to expand their service offerings. With suitability for SMEs and VCSEs, this procurement process encourages diverse participation, aiming to harness expertise in delivering personalised care, promoting recovery, and ensuring client-centric service delivery.

How relevant is this notice?

Notice Information

Notice Title

Mental Health Information, Advice and Assistance

Notice Description

We are recommissioning our Mental Health Information, Advice and Assistance which offers specialist support for people in Monmouthshire with complex mental health problems as well as those at risk of developing mental health problems as well as their carers/family. The service is currently delivered in the following ways: * Prompt and accurate information is provided to enable an individual to make an informed choice about their wellbeing. * Advice - the service works jointly with individuals to identify what is important to them and what they want to achieve, considering options and reaching agreement on the way forward. * Assistance - ensures action is taken to assist individuals in accessing appropriate care, support and guidance. The service can be delivered over the phone but must also include face-to-face support including drop-in sessions at various locations across Monmouthshire. The successful provider will need to have excellent knowledge of Monmouthshire and surrounding areas, including third-sector, statutory, and other relevant services. Providers must have extensive experience and a thorough understanding of mental health, particularly in supporting individuals with complex needs. The provider will support individuals during recovery, ensuring they maintain voice, choice, and control over their lives. The service must support people in a strength-based way to achieve their personal outcomes and what matters to them. The annual contract value is estimated at PS41,203.00

Planning Information

We are now inviting written comments from the market on the proposed service which will support us in shaping the service specification and future direction of the service. This written market engagement will be followed by an online event with further information to follow. Questions 1. What sort of service do you believe would meet the needs of this client group? 2. Within the estimated contract value what do you see the service looking like? Do you see it as achievable? 3. Are you aware of any examples of best practice or innovations in this area, or similar areas that could be applied here?

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061615
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010957-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£206,015 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20263 days ago
Submission Deadline
Not specified
Future Notice Date
6 Apr 20262 months to go
Award Date
Not specified
Contract Period
31 Jul 2026 - 31 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MONMOUTHSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
ana.foundly@cardiff.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
USK
Postcode
NP15 1GA
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL21 Monmouthshire and Newport

Local Authority
Monmouthshire
Electoral Ward
Llanbadoc and Usk
Westminster Constituency
Monmouthshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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