Planning

Mental Health Information, Advice and Assistance

MONMOUTHSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

PlanningUpdate

13 Feb 2026 at 10:27

PlanningUpdate

06 Feb 2026 at 13:38

Planning

04 Feb 2026 at 09:16

Summary of the contracting process

Monmouthshire County Council is in the planning stage for recommissioning a service titled "Mental Health Information, Advice and Assistance," aimed at providing support for individuals in Monmouthshire with complex mental health conditions, including those at risk and their carers or families. This procurement relates to the health and social work services category and is compliant with Welsh devolved regulations. The procurement process is open for market engagement, with written comments sought by 20th February 2026. This will be followed by an online event to further refine the service specification, contributing to its future direction. The estimated annual contract value is £41,203, with the contract period slated to commence on 1st August 2026, lasting until 31st July 2031.

This tender represents significant opportunities for businesses, particularly those with expertise in mental health services, to contribute towards supporting individuals with complex needs. Suitable candidates will include SME and VCSE organisations equipped with substantial experience in mental health, familiar with Monmouthshire and its surrounding areas, and capable of delivering services through various mediums, including phone and face-to-face sessions. By engaging with this procurement, businesses can leverage their knowledge and resources to deliver a strength-based service tailored to personal outcomes, thus promoting independence and recovery among service users. This initiative not only invites innovation and best practices in mental health care but also fosters collaboration with third-sector and statutory services, ensuring a comprehensive support network for those in need.

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How relevant is this notice?

Notice Title

Mental Health Information, Advice and Assistance

Notice Description

We are recommissioning our Mental Health Information, Advice and Assistance which offers specialist support for people in Monmouthshire with complex mental health problems as well as those at risk of developing mental health problems as well as their carers/family. The service is currently delivered in the following ways: * Prompt and accurate information is provided to enable an individual to make an informed choice about their wellbeing. * Advice - the service works jointly with individuals to identify what is important to them and what they want to achieve, considering options and reaching agreement on the way forward. * Assistance - ensures action is taken to assist individuals in accessing appropriate care, support and guidance. The service can be delivered over the phone but must also include face-to-face support including drop-in sessions at various locations across Monmouthshire. The successful provider will need to have excellent knowledge of Monmouthshire and surrounding areas, including third-sector, statutory, and other relevant services. Providers must have extensive experience and a thorough understanding of mental health, particularly in supporting individuals with complex needs. The provider will support individuals during recovery, ensuring they maintain voice, choice, and control over their lives. The service must support people in a strength-based way to achieve their personal outcomes and what matters to them. The annual contract value is estimated at PS41,203.00

Planning Information

We are now inviting written comments from the market on the proposed service which will support us in shaping the service specification and future direction of the service. This written market engagement will be followed by an online event with further information to follow. Your response should be no longer than 4 sides of A4 font Arial 12. Questions 1. What sort of service do you believe would meet the needs of this client group? 2. Within the estimated contract value what do you see the service looking like? Do you see it as achievable? 3. Are you aware of any examples of best practice or innovations in this area, or similar areas that could be applied here? Please return your response to the following email address: SocialCare.Procurement@cardiff.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061615
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013278-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£206,015 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Feb 20261 months ago
Submission Deadline
Not specified
Future Notice Date
6 Apr 20262 days to go
Award Date
Not specified
Contract Period
31 Jul 2026 - 31 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MONMOUTHSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
USK
Postcode
NP15 1GA
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL21 Monmouthshire and Newport

Local Authority
Monmouthshire
Electoral Ward
Llanbadoc and Usk
Westminster Constituency
Monmouthshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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