Tender

Merchant Services

CHELMSFORD CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

04 Feb 2026 at 12:07

UK4 - Tender Notice
Summary of the contracting process

Chelmsford City Council has initiated a public procurement process to secure merchant acquirer services through an open procedure. The tender, titled "Merchant Services," falls under the financial and insurance services industry category. The process is currently at the tender stage, with key dates being the enquiry period ending on 24th February 2026 and submission of tenders concluding on 9th March 2026. This procurement entails providing card payment processing services, including chip and pin terminals, facilitating both domestic and international payment streams, and is delivered across various locations within the UK, specifically in the region designated as UKH36. The contract is valued at approximately £800,000 and includes an award period that ends on 20th March 2026, with potential extension options totaling five years.

This tender presents significant opportunities for businesses specialising in financial transaction services, particularly those with capabilities in merchant card acquiring and payment gateway integration with Microsoft Dynamics. Companies experienced in supplying and managing payment terminals will also find this opportunity beneficial. It is ideally suited for organisations that can demonstrate cost-effective solutions and the ability to handle a range of payment cards, excluding American Express and Diners Cards. The procurement process also includes potential renewals, offering prolonged engagement and revenue streams for successful bidders. Businesses capable of meeting Chelmsford City Council's multi-outlet requirements within the stipulations of UK sanctions could leverage this project for sustained growth and regional presence enhancement.

How relevant is this notice?

Notice Information

Notice Title

Merchant Services

Notice Description

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. OBJECTIVES oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the marketplace, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and NMI. The supplier should also be able to provide a gateway service capable of integrating with Microsoft Dynamics, to ensure the supplier can support planned development with this system if required. 2. The supplier must assign individual merchant numbers to each outlet specified by the council; this is currently a total of 30 merchants. The supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W5RVN5J46 For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./7W5RVN5J46 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W5RVN5J46

Lot Information

Lot 1

Renewal: Chelmsford City Council propose to enter into a Contract with the winning Tenderer for a maximum period of 2 years with an option of extending for additional periods of up to 3 years, to give a maximum term of up to 5 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0646cb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009925-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

66110000 - Banking services

66115000 - International payment transfer services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
£800,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20265 days ago
Submission Deadline
9 Mar 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Jun 2026 - 26 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHELMSFORD CITY COUNCIL
Contact Name
Harrison Crick
Contact Email
harrison.crick@chelmsford.gov.uk
Contact Phone
01245606777

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1JE
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH36 Heart of Essex
Local Authority
Chelmsford
Electoral Ward
Marconi
Westminster Constituency
Chelmsford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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