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003152 - Provision of Cleaning Services at Durham County Council Bus Stations

Durham County Council

This public procurement record has 4 releases in its history.

Award

24 Jul 2026 at 13:01

UK7 - Contract Details Notice
Award

07 Jul 2026 at 16:17

UK6 - Contract Award Notice
Tender

18 May 2026 at 18:04

UK4 - Tender Notice
Planning

05 Feb 2026 at 14:16

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Durham County Council procured cleaning services for all five of its bus stations: Bishop Auckland, Consett, Durham, Peterlee and Stanley. The requirement covers site-specific cleaning duties and operating hours, with the work managed for the Council’s Transport Infrastructure function. The procurement is for building and window cleaning services, including general cleaning across the stations (CPV 90911000). The Council moved the requirement from its Building Facilities Management team because that team could no longer provide the service. It chose one provider for all locations, allowing the contractor to coordinate cover and contract management across the venues. This is a public-sector facilities services opportunity delivered at multiple sites in County Durham.

The single-lot open procedure is complete. CHASE SERVICES GROUP LTD was awarded the contract on 3 July 2026 for £1,068,000 excluding VAT, or £1,281,600 including VAT. The contract was signed on 24 July 2026 and runs from 1 September 2026 to 31 August 2028, with one optional 24-month extension, potentially ending on 31 August 2030, subject to performance, budget and requirements review. The tender closed on 18 June 2026 at noon; enquiries closed on 15 June at noon, the award period ended on 6 July, and the standstill period ended on 17 July 2026. Evaluation weighted price at 50%, recruitment, training and absence management at 20%, contract and risk management at 20%, and social value at 10%. Fourteen bids were received, with seven reaching the final stage.

This award shows sustained demand from Durham County Council for a single contractor able to deliver consistent cleaning across multiple bus stations rather than isolated sites. A credible competitor would need the operational capacity to staff different venues, manage site-specific hours and duties, provide reliable absence cover, and coordinate a contract manager across the full estate. Strong recruitment, training and workforce-management processes would be central, alongside formal contract and risk management. Suppliers would also need dependable access to appropriate cleaning materials and the ability to report supply delays with supporting evidence. Performance would be judged through regular general inspections and twice-yearly thorough inspections. The buyer also places material emphasis on measurable social value, making this relevant to established cleaning SMEs with public-sector delivery capability.

How relevant is this notice?

Notice Information

Notice Title

003152 - Provision of Cleaning Services at Durham County Council Bus Stations

Notice Description

DCC bus station cleaning contracts are currently managed by DCC Building Facilities Management (BFM) team. BFM are no longer able to provide the service. Transport Infrastructure require cleaning contracts for all 5 sites: Bishop Auckland Bus Station Consett Bus Station Durham Bus Station Peterlee Bus Station Stanley Bus Station The hours of operation and the duties are dependent on the individual site requirements.

Lot Information

Lot 1

Renewal: The proposed contract period is 1st September 2026 - 31st August 2028, with an option to extend a further 1 x 24-months, at the Council's sole discretion.

Planning Information

Written response questionnaire available to access free of charge at open-uk.org Deadline for written responses is Friday 20th February 2026 at 10am

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06490a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070272-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90911000 - Accommodation, building and window cleaning services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
£1,068,000 £1M-£10M
Contracts Value
£1,068,000 £1M-£10M

Notice Dates

Publication Date
24 Jul 20261 months ago
Submission Deadline
18 Jun 2026Expired
Future Notice Date
Not specified
Award Date
3 Jul 20262 months ago
Contract Period
1 Sep 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

Chase Services Group Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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