Award

HANDD Support Services

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Award

06 Feb 2026 at 09:37

Summary of the contracting process

The Care Quality Commission, a central government public authority based in Newcastle upon Tyne, has awarded a contract titled "HANDD Support Services" for software-related services. This procurement, which falls under the services industry category, involved the provision of third line support and maintenance for the Globalscape Secure file transfer solution. The procurement process was direct and completed without competition, resembling a below-threshold procurement method. The contract, worth £53,769.79 (gross amount £64,523.75), was established with HANDD BUSINESS SOLUTIONS LIMITED, an SME located in Reading, and covers the period from 1 April 2026 to 31 March 2027. This process has reached the Award stage, with the contract being signed on 3 February 2026.

This tender is notable for businesses specialising in software-related services, presenting opportunities for firms proficient in IT support and maintenance solutions. The direct award method implies that businesses with well-established relations or existing contracts with government bodies might have a competitive edge. SMEs like HANDD BUSINESS SOLUTIONS LIMITED demonstrate that smaller scale enterprises can succeed in securing government contracts, potentially leading to substantial growth by aligning with government projects that can enhance credibility and market reach.

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Notice Title

HANDD Support Services

Notice Description

Provision of third line support and maintenance for the Globalscape Secure file transfer solution.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0649a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010775-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£53,769 Under £100K

Notice Dates

Publication Date
6 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Not specified
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

HANDD BUSINESS SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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