Planning

NHS Patient Survey Approved Contractor Framework

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

PlanningUpdate

28 May 2026 at 11:32

Planning

06 Feb 2026 at 14:48

Summary of the contracting process

The Care Quality Commission, a central government public authority, is preparing for a procurement process titled "NHS Patient Survey Approved Contractor Framework." This initiative falls under the industry category of services, specifically market research services. The procurement is at the planning stage, with updates made on 28th May 2026, concerning the approach of a competitive flexible procedure. The contract is estimated at a gross value of £4.8 million and covers several UK regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. Noteworthy deadlines include a future publication date of the tender notice set for 27th July 2026, with the planned contract period spanning from February 2027 to February 2029.

This tender provides significant opportunities for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses capable of delivering comprehensive NHS survey-related services and with an aptitude for market research could greatly benefit from joining this framework. The contract's broad geographic scope and substantial financial backing present a promising commercial opportunity for firms looking to establish or strengthen their presence within the public sector market research domain.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

NHS Patient Survey Approved Contractor Framework

Notice Description

This is a UK1 Pipeline notice. Framework of Approved Contractors to provide a range of NHS survey-related services. Planned sourcing route: PA23 Competitive Flexible Procedure

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064a45
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050256-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
27 Jul 20262 months to go
Award Date
Not specified
Contract Period
2 Feb 2027 - 1 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-064a45-2026-05-28T12:32:27+01:00",
    "date": "2026-05-28T12:32:27+01:00",
    "ocid": "ocds-h6vhtk-064a45",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "011026-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/011026-2026",
                "datePublished": "2026-02-06T14:48:15Z",
                "format": "text/html"
            },
            {
                "id": "050256-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/050256-2026",
                "datePublished": "2026-05-28T12:32:27+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-NHS-8HN02",
            "name": "Care Quality Commission",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "8HN02"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PBJZ-7139-JTHN"
                }
            ],
            "address": {
                "streetAddress": "Citygate, Gallowgate",
                "locality": "Newcastle upon Tyne",
                "postalCode": "NE1 4PA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "commercialcontracts@cqc.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-8HN02",
        "name": "Care Quality Commission"
    },
    "tender": {
        "id": "ocds-h6vhtk-064a45",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "NHS Patient Survey Approved Contractor Framework",
        "description": "This is a UK1 Pipeline notice. Framework of Approved Contractors to provide a range of NHS survey-related services. Planned sourcing route: PA23 Competitive Flexible Procedure",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79310000",
                        "description": "Market research services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4800000,
            "amount": 4000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2027-02-02T00:00:00Z",
                    "endDate": "2029-02-01T23:59:59Z"
                },
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-07-27T23:59:59+01:00"
        },
        "status": "planned",
        "procurementMethodDetails": "Competitive flexible procedure",
        "aboveThreshold": true,
        "amendments": [
            {
                "id": "050256-2026",
                "description": "Updated Description planned sourcing route; updated Publication date of tender notice (estimated); added Procedure type."
            }
        ]
    },
    "language": "en"
}