Planning

NHS Patient Survey Approved Contractor Framework

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Planning

06 Feb 2026 at 14:48

UK1 - Pipeline Notice
Summary of the contracting process

The Care Quality Commission is in the planning stage of a public procurement process for the "NHS Patient Survey Approved Contractor Framework." This initiative aims to establish a framework of approved contractors to deliver a variety of NHS survey-related services within the market research industry category. The framework will cover multiple regions across the United Kingdom, including UKC, UKD, UKE, and others. The procurement is planned to begin with a legal basis under the UKPGA 2023/54, employing either an Open or Competitive Flexible Procedure, with the final choice yet to be made. A future notice for this tender is expected by 18th May 2026, and the planned contract period is from 2nd February 2027 to 1st February 2029, with the framework's gross value estimated at £4.8 million.

This tender presents a significant opportunity for businesses that specialise in market research services, particularly those capable of handling NHS survey-related tasks. The procurement process has been designed with a framework agreement, making it suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) seeking to expand their operations within the public sector. Businesses with expertise in providing comprehensive survey services and familiar with the regulatory landscape of the NHS will find this tender an excellent opportunity to augment their portfolio and foster growth through governmental contracts.

How relevant is this notice?

Notice Information

Notice Title

NHS Patient Survey Approved Contractor Framework

Notice Description

This is a UK1 Pipeline notice. Framework of Approved Contractors to provide a range of NHS survey-related services. Planned sourcing route: PA23 Open or Competitive Flexible Procedure - to be determined.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064a45
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011026-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20263 days ago
Submission Deadline
Not specified
Future Notice Date
18 May 20264 months to go
Award Date
Not specified
Contract Period
2 Feb 2027 - 1 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Not specified
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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