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Insight Cloud Services 26-27

NHS Business Services Authority

This public procurement record has 3 releases in its history.

ContractAmendment

20 Jul 2026 at 16:40

UK10 - Contract Change Notice
Award

19 Mar 2026 at 16:08

UK7 - Contract Details Notice
Award

10 Feb 2026 at 10:40

UK5 - Transparency Notice
Summary of the contracting process

NHS Business Services Authority procured cloud services for essential NHS IT systems under the Insight Cloud Services 26-27 requirement. The scope supports the NHS transformation programme, including migration activities, contingent contractual arrangements and the final transition to live service. The purchased services are Oracle Universal Credits, covering data-processing and information technology services. Delivery applies across the United Kingdom. The buyer is a central government public authority based in Newcastle upon Tyne. This is a technology services opportunity centred on cloud capacity, IT service continuity and migration support rather than general consultancy or standalone software development. The selected supplier is Oracle Corporation UK Limited, whose role indicates that the requirement is closely tied to Oracle’s cloud offering and the incumbent service environment.

The procurement is complete and was made by direct award under section 41 of the Procurement Act 2023, Schedule 5 paragraph 7, as an additional or continuing supply from the incumbent. Oracle Corporation UK Limited was awarded the single lot on 10 February 2026 for £300,000 excluding VAT (£360,000 including VAT). The contract was signed on 12 February 2026 and runs from 1 March 2026 to 28 February 2027. The award and contract are active. A proposed amendment dated 21 July 2026 would increase the value to £620,000 excluding VAT (£744,000 including VAT), with the amended period beginning on 21 July 2026. The stated reason is unforeseen technical delays; the amendment is not described as signed. Evaluation was therefore based on the direct-award justification rather than a competitive tender.

This award signals demand from NHS Business Services Authority for enterprise cloud services that keep vital IT systems operating while transformation and migration work takes place. Suppliers seeking comparable future work would need credible capability in Oracle cloud services and Oracle Universal Credits, with the scale and resilience to support an NHS environment. Experience of maintaining service continuity during migration, managing contingent arrangements and moving systems into live operation would be directly relevant. A credible competitor would also need to demonstrate that it can work within complex public-sector technology programmes and manage technical delays without disrupting essential services. The direct award shows the commercial importance of incumbent knowledge and continuity, so a non-incumbent would need a clear route to equivalent technical assurance, transition support and operational reliability.

How relevant is this notice?

Notice Information

Notice Title

Insight Cloud Services 26-27

Notice Description

This contract provides cloud services essential for operating vital IT systems within the NHS. It ensures that appropriate contingent contractual arrangements are in place to support the transformation programme, facilitate migration activities, and enable a seamless final transition to live service.

Procurement Information

This Direct Award is made under section 41 of the Procurement Act 2023 and is justified by Schedule 5 paragraph 7 because the purchase of Oracle Universal Credits constitutes an additional/continuing supply from the incumbent.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064c05
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068427-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

72310000 - Data-processing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
20 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Feb 20266 months ago
Contract Period
1 Mar 2026 - 28 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Oracle Corporation UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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