Planning

Surrey Appropriate Adult Volunteer Service (SAAVS)- Market event Questions and Answers

SURREY COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Planning

13 Apr 2026 at 10:04

UK2 - Preliminary Market Engagement Notice
Planning

11 Mar 2026 at 12:50

UK2 - Preliminary Market Engagement Notice
Planning

11 Feb 2026 at 12:27

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Surrey County Council is in the planning phase for a public procurement process to recommission the Surrey Appropriate Adult Volunteer Service (SAAVS). This procurement is focused on safeguarding the rights and welfare of children, young people, and vulnerable adults through a service that will operate continuously across various locations in Surrey, including police and community venues. The industry category falls under probation and health and social work services. The procurement process is currently in the engagement stage, with preliminary documents and market engagement notices dated from February to April 2026. Potential providers are invited to engage in detailed discussions and view guidance material shared post-market engagement events hosted in March 2026. The contract is slated to start on 1st October 2026 and is anticipated to run until 29th September 2027 or 2028, with the possibility of renewal.

This tender presents a significant opportunity for businesses specialising in health, social work, and community support services to expand their operations by partnering with Surrey County Council. Suitable candidates are those with extensive knowledge of the local support landscape, capable of providing responsive, needs-led services while ensuring coordination and continuity of care for service users. Businesses such as small and medium enterprises (SMEs) and voluntary and community social enterprises (VCSE) are particularly encouraged, as they are well-placed to adapt to the detailed requirements of the Appropriate Adult Service and actively contribute to reducing offending and supporting community welfare. Participation in the market engagement does not guarantee selection, but it opens avenues for collaboration and business growth by addressing a critical social need in Surrey.

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Notice Information

Notice Title

Surrey Appropriate Adult Volunteer Service (SAAVS)- Market event Questions and Answers

Notice Description

Surrey County Council is recommissioning a high quality Appropriate Adult Service to safeguard the rights and welfare of children, young people, and vulnerable adults. The service will operate 24/7, 365 days a year, delivered by trained and qualified staff across multiple Surrey locations, including police custody suites, police stations, schools, council and community buildings, and other appropriate venues. The service model requires providers to deliver timely, responsive, and needs led support across core functions. * Appropriate Adult provision for children, young people, and vulnerable adults detained, interviewed, or otherwise engaged in police processes, ensuring their welfare and rights are upheld and they can participate effectively. * Age assessment support, where required, to assist professionals in determining age related safeguarding responsibilities and ensuring individuals receive suitable care and intervention. * Advocacy services to promote the voice, views, and best interests of service users, ensuring they are signposted to relevant local support services and connected with wider early help, social care, and youth justice pathways. Providers must demonstrate strong knowledge of Surrey's local support landscape to ensure effective coordination, referral, and continuity of care. The proposed service whilst independent should seek to promote safety, reduce offending, support independence, and ensure equitable access to additional services that improve wellbeing and long term outcomes for service users.

Planning Information

Following market event on the 05th March 2025, Surrey County Council would like to share questions and answers sheet from the event. This document can be accessed via e -tendering platform, Proactis (https://supplierlive.proactisp2p.com/Account/Login), under the project reference: RFX1000830 AW SAAVS Market Engagement. Alternatively, please contact ania.wroblewska@surreycc.gov.uk Please note that the information is provided for guidance and information only. We cannot accept any responsibility for the interpretation, reliance upon, or use of this information in relation to bidding for contract/s. It remains the responsibility of the recipient to conduct their own due diligence and seek independent advice where necessary to ensure compliant bids are submitted.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064dc2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033161-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75231240 - Probation services

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20261 months ago
Submission Deadline
Not specified
Future Notice Date
11 Apr 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 29 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ South East (England), TLJ2 Surrey, East and West Sussex
Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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