Award

Nexus Alpha Lift Data

TRAIN INFORMATIOJN SERVICES LIMITED

This public procurement record has 2 releases in its history.

Award

13 Feb 2026 at 12:44

UK6 - Contract Award Notice
Award

12 Feb 2026 at 13:02

UK5 - Transparency Notice
Summary of the contracting process

The procurement process involved Train Information Services Limited as the buyer in London (address: First Floor North, 1 Puddle Dock, EC4V 3DS, United Kingdom) awarding a contract to Nexus Alpha Limited located in Smallfield, UK (address: Streathbourne House Redehall Road, RH6 9QA). The contract, titled "Nexus Alpha Lift Data," falls under the industry category of public authority sub-central government and railway transport support services. The procurement was conducted via a direct award leading to the automation of lift status processing and messaging across various communication platforms. The award was made pending on 9th February 2026, with the contracting period starting on 2nd March 2026, running until 1st March 2029, with options for renewal up to 2034. The value of the contract is £2,555,941, aiming to enhance operational efficiency by leveraging existing infrastructure.

This tender presents substantial business growth opportunities as it seeks expertise in automating operational procedures within railway systems. Companies specialising in automated system integration, passenger information dissemination, and network infrastructure could provide significant services in this sector. The success of the project could act as a showcase for businesses capable of delivering technically advanced solutions within the utilities regime. Whilst Nexus Alpha Limited has been designated for this award due to its established role in integrated systems, firms with innovative methodologies compatible with existing platforms like Darwin API and Tyrell IO might explore future tenders or support roles connected to this implementation.

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Notice Information

Notice Title

Nexus Alpha Lift Data

Notice Description

RDG are Direct awarding to Nexus Alpha. Currently, lift information is manually reported by station staff and managed through disparate systems, creating delays and inconsistencies for customers and staff. To address this, the programme will introduce automation of lift status processing and messaging through integration with the Darwin Lifts API and the Tyrell IO platform. This work will deliver the capability to: * Automate ingestion of live lift status updates from the Darwin Lifts API. * Detect and manage lift status changes automatically. * Interfaces for viewing, editing, and distributing lift data and passenger advice. * Trigger automated messaging through Tyrell IO and other connected systems. * Maintain consistent, customer-facing lift naming and advice standards across channels. The programme will engage NA to deliver functionality enabling automated ingestion, processing, and distribution of lift status and passenger advice information, leveraging existing Network Rail infrastructure (Darwin API, MuleSoft, and Citadel). This functionality must be delivered through Tyrell IO, as it is the live operational messaging platform for NRCC and TOCs.

Procurement Information

Alternative suppliers exist in the market, but only Nexus Alpha can deliver this requirement without causing incompatibility and disproportionate technical and operational difficulty due to Tyrell's embedded position. This procurement meets the conditions under the Procurement Act 2023 for direct award of additional or repeat services: * Nexus Alpha is the incumbent supplier of Tyrell, a mission-critical system forming the core of NRCC and TOC operational messaging. * The Lifts functionality is an extension of, and technically inseparable from, the existing Tyrell services. * A change in supplier would result in incompatibility with existing systems and disproportionate technical and operational difficulty. * There are no reasonable alternatives capable of delivering the required functionality within the required timescale without material risk to national operational messaging. * If an alternative supplier was selected through tender, business change would be required across the industry within the NRCC and the TOCs that use Tyrell, to adopt the new supplier. TOCs would need to abort their own contracts with NA and move to the new industry system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064f04
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013392-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63711000 - Support services for railway transport

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,555,941 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Feb 20262 weeks ago
Contract Period
2 Mar 2026 - 1 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRAIN INFORMATIOJN SERVICES LIMITED
Additional Buyers

TRAIN INFORMATION SERVICES LIMITED

Contact Name
Not specified
Contact Email
procurement@raildeliverygroup.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC4V 3DS
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NEXUS ALPHA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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