Tender

Ophthalmology Coordination Service Hub - Cov & Warks and Heref & Worcs ICB's

NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

12 Feb 2026 at 15:57

Tender

12 Feb 2026 at 13:14

Summary of the contracting process

The NHS Coventry and Warwickshire Integrated Care Board, along with the NHS Herefordshire and Worcestershire Integrated Care Board, is inviting bids for an Ophthalmology Coordination Service Hub covering these regions in the UK. This tender aims to facilitate the management of non-emergency ophthalmology referrals from community optometry practices, streamlining the referral process and improving patient choice. The procurement process is currently in the tender stage, utilising an open procedure under the services category, with key deadlines including an enquiry period ending on 27 February 2026 and the submission deadline of 9 March 2026. The contract, valued at £1,536,000, is anticipated to commence on 1 July 2026 and may be extended for up to two years at the discretion of the commissioning bodies.

This tender presents significant growth opportunities for businesses experienced in administrative healthcare services that can effectively manage referrals and optimise patient choice. Companies specialising in healthcare management or coordination services are encouraged to participate, particularly those capable of offering a single point of access for referrals, adhering to patient choice regulations, and efficiently forwarding referrals to secondary care providers. Success in this tender could also bolster a firm's standing in the healthcare industry by enabling collaborative partnerships with NHS entities, contributing to broader service delivery across regional integrated care systems.

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Notice Title

Ophthalmology Coordination Service Hub - Cov & Warks and Heref & Worcs ICB's

Notice Description

NHS Coventry & Warwickshire ICB in conjunction with NHS Herefordshire & Worcestershire ICB are seeking providers who have the relevant experience and skills to provide an Ophthalmology Co-ordination Service Hub. The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Lot Information

NHS Coventry and Warwickshire Integrated Care Board

he Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Renewal: An extension of up to two years may be granted at the sole discretion of the commissioning organisations. The extension may be granted on one or both lots.

NHS Herefordshire and Worcestershire Integrated Care Board

The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Herefordshire and Worcestershire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Renewal: An extension of up to two years may be granted at the sole discretion of the commissioning organisations. The extension may be granted on one or both lots.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064f0c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013087-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
£1,536,000 £1M-£10M
Lots Value
£1,536,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
9 Mar 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD
Additional Buyers

NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD

Contact Name
Not specified
Contact Email
cwicb.contracting@nhs.net, hwicb.contracts@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WARWICK
Postcode
CV34 4RL
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG11 Herefordshire, County of, TLG12 Worcestershire CC, TLG13 Warwickshire CC, TLG33 Coventry

Local Authority
Worcester
Electoral Ward
Claines
Westminster Constituency
Worcester

Open Contracting Data Standard (OCDS)

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