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Paramedic Services Tender at Manchester Airport

MAG AIRPORT LIMITED

This public procurement record has 2 releases in its history.

Award

11 Sep 2026 at 14:15

UK6 - Contract Award Notice
Tender

13 Feb 2026 at 13:49

UK4 - Tender Notice
Summary of the contracting process

MAG Airport Limited procured on-site paramedic and emergency response services for Manchester Airport. The requirement covers a First Aid and Emergency Responder Service operating 24 hours a day, seven days a week, including weekends and bank holidays, across the Manchester Airport estate. The service supports passenger and staff safety, regulatory compliance and the airport’s day-to-day operation. It includes medical personnel, paramedical services and ambulance services. The work is delivered at Manchester Airport in England. This is a public-utility services contract and is suitable for small and medium-sized enterprises. The buyer sought a strategic service partner able to provide reliable airport-based emergency cover and meet the response times set out in the service-level agreement.

The procurement is complete and an award has been made, subject to a standstill period ending on 22 September 2026. North West Ambulance Service NHS Trust was selected on 10 September 2026. The awarded value is £5,534,256.55 excluding VAT (£6,641,107.86 including VAT), for a single lot. The contract is scheduled to run from 1 December 2026 to 31 March 2032, with signature due by 31 October 2026. MAG used a selective competitive flexible procedure under the Procurement Act 2023. Three valid final-stage bids were received. Applicants needed at least 60% at the pre-qualification stage. Evaluation weighted technical quality at 60% and commercial terms at 40%; the procurement was above the applicable threshold and covered by the GPA.

This award demonstrates sustained demand from a major airport for a fully staffed, round-the-clock first aid, paramedic and emergency response operation delivered across a large airport estate. A credible future competitor would need direct experience of comparable medical or ambulance services, the operational capacity to provide continuous cover on weekdays, weekends and bank holidays, and robust arrangements for maintaining response times under a service-level agreement. Suppliers would also need to demonstrate strong technical delivery, safe working practices and the ability to support passenger and employee welfare in a regulated transport environment. The process shows that both technical quality and commercial value matter, with technical capability carrying greater weight. An SME was considered suitable, although the selected provider is a large NHS trust.

How relevant is this notice?

Notice Information

Notice Title

Paramedic Services Tender at Manchester Airport

Notice Description

The objective of this procurement is to secure a partnership with a key strategic partner to provide best-in-class Paramedic Services at Manchester Airport. Paramedic Services are essential for the day-to-day operation of the airport, maintaining passenger and staff safety and regulatory compliance. The Supplier will need to ensure they meet the response times set out in the Service Level Agreement, shared at the ITN stage, therefore, having robust contracts in place with suppliers who have experience in providing these important services is vital. This Procurement supports two of MAG's values: "People at our Core" and "Safe Hands", both of which are relevant to this particular service based on the safety and wellbeing of staff and passengers. The Supplier will deliver an on-site First Aid and Emergency Responder Service 24-hours per day, 7 days a week, including all bank holidays and weekends across the Manchester Airport estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0653f9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086459-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85141000 - Services provided by medical personnel

85142000 - Paramedical services

85143000 - Ambulance services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
£5,534,256 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20261 months ago
Contract Period
1 Dec 2026 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MAG AIRPORT LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M90 1QX
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD3 Greater Manchester
Local Authority
Manchester
Electoral Ward
Woodhouse Park
Westminster Constituency
Wythenshawe and Sale East

Supplier Information

Number of Suppliers
1
Supplier Name

North West Ambulance Service NHS Trust

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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