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Wrap Around Service (ASC151)

Sandwell Metropolitan Borough Council

This public procurement record has 3 releases in its history.

TenderUpdate

15 Apr 2026 at 13:39

UK4 - Tender Notice
Tender

15 Apr 2026 at 13:07

UK4 - Tender Notice
Planning

16 Feb 2026 at 15:08

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council is seeking tenders for a Wrap Around Service to be provided within the borough's location, UKG37, England. This service aims to support individuals who require urgent care at home, with a focus on rapid response and crisis prevention, delivering skilled care within one hour of contact, 24/7. The procurement process is in the tender stage with submissions being accepted until 13:00 GMT on 18 May 2026. The procurement method is an open, competitive flexible procedure, ensuring the selection of the most advantageous tender through a detailed six-stage process, with the aim to award contracts starting from 1 September 2026. The service falls under the health and social work sector and is valued at £244,478.21 annually.

This tender offers substantial business prospects for organisations adept in providing urgent, flexible care solutions, particularly those capable of deploying rapid response services. Businesses providing social work services without accommodation, and equipped to handle challenging behaviours, will find this tender appealing. As Sandwell Council intends to award multiple contracts for geographical coverage, it accommodates smaller businesses, enabling them to apply and thrive in delivering resilient and effective services. The competitive nature of the selection process ensures chances for growth for entities excelling in quality service provision and efficient management capabilities. Interested parties can register and submit their tender via the Sandwell MBC In-tend Supplier Portal.

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Notice Information

Notice Title

Wrap Around Service (ASC151)

Notice Description

Sandwell Metropolitan Borough Council invites tenders for the provision of a highly responsive Wrap Around Service. The Council, in partnership with health colleagues, is committed to providing a short-term Wrap Around Service to people who require urgent care in their own home. This service is designed to support individuals to remain independent and avoid unnecessary entry into the formal care system. This is not a standard domiciliary care contract. The service requires providers to deliver care workers to people's homes within one hour of contact, 24/7, including for extended periods (e.g., day or night sits of up to 12 hours at a time). The aim is to promote a Home First ethos, prevent community crisis, and enable assessment of needs for up to 72 hours. Experience in being able to deal with situations where individuals present with challenging behaviour is a requirement of this contract. Key Requirements * Rapid Response: Providers must demonstrate the ability to deploy care workers within one hour of referral, at any time of day or night, including weekends and bank holidays. * Extended Sits: The service may require day and/or night sits of up to 12 hours at a time, for up to 72 hours per episode. * Crisis Prevention: The service is intended to prevent hospital admissions and support people to remain at home while longer-term needs are assessed. * Not Standard Domiciliary Care: Bidders offering only routine domiciliary care will not be considered. Tender Value The total cost is estimated to be PS244,478.21 per year, subject to referral volumes and any potential uplift in care costs. The hourly rate is paid at the Council's standard rate of Supported Living services in any given year, there are no enhancements for night sits or for weekends or bank holidays. Important Notice Providers who submit generic bids for standard domiciliary care, or who cannot evidence the required rapid-response capability, will be evaluated on that basis. This service is for organisations with the capability, capacity, and experience to deliver urgent, flexible, and extended care in the community. Lots were considered as part of this procurement, however to ensure adequate coverage and the service security and resilience throughout the contract life it was determined that was not the most appropriate mechanism. Whilst formal lots have not been applied, the intention is to award multiple contracts to cover the geographical areas within the borough which will allow for smaller organisations to apply whilst maintaining service resilience. Full details can be found within the tender pack. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View and Submit a Tender, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0114 407 0065. Closing date: 13:00hrs GMT on 18 May 2026.

Lot Information

Lot 1

Renewal: The service is a 1 year contract, with the option to extend for a further two, one year periods.

Planning Information

Please email by Monday 2 March 2026 11am, rupi_deo@sandwell.gov.uk your full name, job title, organisation, email address and telephone no. for each attendee, if you would like to receive an online MS Teams invitation to this event.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06551b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034215-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85312000 - Social work services without accommodation

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£733,434 £500K-£1M
Lots Value
£733,434 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Apr 20264 months ago
Submission Deadline
18 May 2026Expired
Future Notice Date
2 Mar 2026Expired
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
2029-03-12

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sandwell Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OLDBURY
Postcode
B69 3DE
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG37 Sandwell
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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