Tender

Courier Services

CAMBRIDGE CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Feb 2026 at 15:39

UK4 - Tender Notice
Summary of the contracting process

Cambridge City Council is inviting bids for the provision of courier services under an open competition procurement process. This tender, titled 'Courier Services', requires qualified suppliers to manage daily mail collection and delivery within Cambridge, UK. It is currently at the tender stage, with submissions accepted until 2nd March 2026, and the contract to commence on 1st April 2026. The tender encompasses services for the transfer of council mail, ensuring secure handling and compliance with UK GDPR. The service operates Monday through Friday, with specific collection and delivery times. The procurement relates to the post and courier services industry, with a total contract value of GBP 12,000 (net), and allowances for SMEs and voluntary, community, and social enterprises to compete.

This tender presents substantial growth opportunities for businesses specialising in courier and mail services, particularly those with capabilities in secure document handling and logistical precision. Small to medium-sized enterprises, as well as voluntary organisations, are well-positioned to leverage this opportunity, especially if they can demonstrate proficiency in maintaining high service levels, such as an on-time delivery rate of 98%, and ensure compliance with stringent data protection standards. Successful bidders will benefit from a two-year contract with potential extensions, allowing for strategic business expansion within the public sector.

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Notice Information

Notice Title

Courier Services

Notice Description

Cambridge City Council requires qualified suppliers to provide courier services for the collection and secure delivery of council mail from the Royal Mail sorting office to designated council site/sites. Service Requirements The successful supplier will be required to: * Collect mail daily from Royal Mail Sorting Office - Clifton Road, Cambridge CB1 7QQ * Deliver securely to Mandela House, Via Downing Place, Cambridge CB2 3EL * Provide secure handling in compliance with UK GDPR * Maintain chain of custody documentation * Ensure contingency arrangements for missed or delayed collections * Handle parcels and oversized mail as required Frequency * Days of operation: Monday to Friday excluding public/bank holidays * Collection time window: From 8.00am when sorting office opens * Delivery deadline: 9.30am Staff Requirements * Staff must be identity-checked * Staff must wear uniform/ID * Staff must be trained in data protection and secure handling Service Levels (KPIs / SLAs) * On-time delivery rate: 98% * On -time delivery rate 100% during elections - dates will be communicated * Incident reporting timeframe: 4 hours Data Protection The supplier must comply with: * Data Protection Act 2018 * UK GDPR * Council information security policies Insurance * Employers' Liability: PS1m * Public Liability: PS1m Authorisation to Collect from Royal Mail Supplier must secure all necessary permissions for third-party collection. The contract duration will be 24 months, with an option to extend for an additional 12 months subject to the agreement of both parties.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065532
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013958-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64100000 - Post and courier services

Notice Value(s)

Tender Value
£12,000 Under £100K
Lots Value
£12,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20266 days ago
Submission Deadline
2 Mar 20266 days to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@cambridge.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 1BY
Post Town
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH12 Cambridgeshire CC
Local Authority
Cambridge
Electoral Ward
Market
Westminster Constituency
Cambridge

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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