Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Housekeeping Services for Pullman Hotel

Liverpool Experience Campus Hotel (formerly the ACC Group Liverpool Ltd)

This public procurement record has 3 releases in its history.

Award

11 Aug 2026 at 16:07

UK7 - Contract Details Notice
Award

15 May 2026 at 11:08

UK6 - Contract Award Notice
Tender

18 Feb 2026 at 16:05

UK4 - Tender Notice
Summary of the contracting process

Liverpool Experience Campus Hotel, trading as Pullman Liverpool and formerly the ACC Liverpool Group, procured hotel housekeeping services in Liverpool. The requirement covers cleaning the hotel’s 216 guest rooms and communal and public areas, including the lobby, lifts, corridors, reception, fitness lounge, executive floor and meeting rooms. This is a hotel cleaning and housekeeping operation rather than a construction or supply contract. The service is classified as housekeeping services (CPV 98341110) and is delivered at the Pullman Hotel in Liverpool. The buyer is a sub-central public authority, and the requirement was suitable for small and medium-sized enterprises. The scope would suit businesses providing staffed hotel room servicing alongside regular cleaning of high-footfall guest, leisure, reception and meeting spaces.

The procurement is complete: P&P Hotel Consultancy (UK) Ltd was awarded the contract on 11 May 2026, and the contract was signed on 31 July 2026. It runs from 1 August 2026 to 31 July 2029, with two possible two-year extensions at Pullman Liverpool’s discretion, giving a maximum end date of 31 July 2033. The awarded and contract value is £3,850,000 gross, based on £550,000 per year. This was a single-lot, above-threshold open competition using a competitive flexible procedure. The process included a procurement questionnaire, a site visit for shortlisted tenderers and a second stage. Three bids reached the final stage, including two from SMEs. Evaluation used quality and price, weighted at 100% overall. The award standstill ended on 27 May 2026.

This award demonstrates sustained demand from Pullman Liverpool for an integrated hotel housekeeping and cleaning operation covering guest rooms, public areas, reception, leisure facilities, executive accommodation and meeting spaces. A credible future competitor would need the operational capacity to service 216 rooms while maintaining consistent standards across busy communal areas and varied hotel facilities. Experience in hotel housekeeping, room turnaround, public-area cleaning and supervision would be directly relevant. Suppliers should also be able to manage a structured, staged procurement, including completion of a procurement questionnaire, participation in a site visit and presentation of a developed second-stage response. The competition attracted three final-stage bidders, two of them SMEs, indicating that an appropriately scaled specialist operator can compete for this type of requirement.

How relevant is this notice?

Notice Information

Notice Title

Housekeeping Services for Pullman Hotel

Notice Description

Liverpool Experience Campus Hotel Limited, trading as Pullman Liverpool, is formerly known as the ACC Liverpool Group Ltd (ACCL). The Pullman Hotel is awarding a contract for the provision of Housekeeping Services for the hotel. The supplier of of Housekeeping Services which will also include cleaning services to communal and public areas of the Hotel. These areas are: Hotel Public Areas such as Lobby and Public Areas; Lifts and Corridors; Reception Area; Fitness Lounge; Executive Floor and Meeting Rooms. The supplier will also clean the 216 guest rooms that are within the hotel. The proposed contract will be for an initial 3 years commencing on 1st August 2026 with the option to extend for 2 additional periods of two years, making a potential overall contract of seven years. Extension consideration is at the sole discretion of Pulllman Liverpool. Pullman Liverpool has valued this contract at PS550,000 per year therefore the entire contract value is PS3,850,000.

Lot Information

Lot 1

Renewal: The proposed contract will be for an initial 3 years with the option to extend for 2 additional periods of two years, making a potential overall contract of seven years. Extension consideration is at the sole discretion of ACCL.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06576b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076389-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98341110 - Housekeeping services

Notice Value(s)

Tender Value
£3,850,000 £1M-£10M
Lots Value
£3,850,000 £1M-£10M
Awards Value
£3,850,000 £1M-£10M
Contracts Value
£3,850,000 £1M-£10M

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
10 Mar 2026Expired
Future Notice Date
Not specified
Award Date
11 May 20263 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool Experience Campus Hotel (formerly the ACC Group Liverpool Ltd)
Additional Buyers

The ACC Group Liverpool

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4FP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

P&P Hotel Consultancy (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...