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Provision of a Stalking Service

Police, Fire & Crime Commissioner for Staffordshire

This public procurement record has 3 releases in its history.

Award

17 Aug 2026 at 16:58

UK6 - Contract Award Notice
Tender

08 Apr 2026 at 15:03

UK4 - Tender Notice
Planning

23 Feb 2026 at 10:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Police, Fire and Crime Commissioner for Staffordshire commissioned a specialist stalking support service across Staffordshire and Stoke-on-Trent. The service supports victims of non-domestic-abuse-related stalking, including cyber and digital stalking. It provides independent advocacy, needs and risk assessments, safety planning, tailored one-to-one and group interventions, emotional and practical support, liaison with police and courts, digital stalking advice, referrals and managed handovers, exit planning and awareness raising. Delivery is intended to be trauma-informed, evidence-based and ACE-aware, using restorative, strengths-based and non-judgemental approaches. The provider works with other services to offer coordinated support and operates flexibly across the full geography to meet demand. This is a public service contract.

The procurement is complete and the contract was awarded to Staffordshire Womens Aid on 17 August 2026. It used an open competitive flexible procedure. The contract runs from 1 December 2026 to 30 November 2029, with two possible 12-month extensions to 30 November 2031. The awarded value is £1,265,000 excluding VAT and £1,518,000 including VAT, comprising a £999,555 five-year core service, £15,000 mobilisation costs and up to £250,000 demand-dependent expenditure. Bids closed on 6 May 2026, enquiries closed on 28 April 2026 and the award period ended on 21 September 2026. Five bids were recorded. Evaluation used 85% price per quality point and 15% presentations, with 12 technical questions and three scenario-based presentation questions.

This requirement suits organisations experienced in specialist victim support, stalking advocacy and safeguarding, including cyber and digital stalking. Credible providers need trained advocacy caseworkers able to assess needs and risk, develop safety plans, deliver tailored interventions and support recovery, while liaising effectively with police, courts and wider services. Evidence-based, trauma-informed and ACE-aware practice is central, alongside restorative methods, motivational interviewing, strengths building, peer support and accessible, non-shaming communication. The buyer also expects robust performance management, governance, contract management, mobilisation, equality and diversity, social value, service-user engagement and stakeholder partnership arrangements. The procurement was identified as suitable for SMEs and voluntary, community and social enterprises, with flexible delivery capability across Staffordshire and Stoke-on-Trent important to meeting demand.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Stalking Service

Notice Description

Provision of a Stalking Service in Staffordshire & Stoke-On-Trent The maximum available budget for this procurement is PS1,265,000 comprising a core service value of PS999,555 (5 years), mobilisation costs of PS15,000 and up to PS250,000 of demand-dependent expenditure. The demand-dependent element is not guaranteed and will only be utilised where required. The procurement documents also identified the possibility of a subsequent procurement for similar services in accordance with Schedule 5 Paragraph 8 of the Procurement Act 2023.

Planning Information

The Police, Fire and Crime Commissioner for Staffordshire is issuing this virtual Request for Information with the market in advance of a procurement exercise. The purpose of this RFI is to seek feedback from suitably qualified and experienced providers to help inform the development and refinement of the proposed scope and specification. Providers are invited to review the attached draft specification and associated questions. The Authority welcomes responses to the questions provided. The information gathered through this process will be used to inform the final scope and specification and to ensure that any subsequent procurement exercise is robust, transparent and aligned with current market conditions. All responses and clarifications must be submitted in writing by 6th March 2026 to the Authority’s e-tendering portal, Proquro using the following link https://help.proquro.co.uk/supplier-self-registration/ Overview: The Staffordshire Commissioner for Police, Fire and Rescue, and Crime (The Commissioner), wishes to commission a free, effective, Stalking Support Service across Staffordshire and Stoke-on-Trent, which will provide independent, specialist interventions to victims of non-DA related stalking (including cyber and digital). The service will comprise (not exhaustive): • Trained Independent Stalking Advocacy Caseworkers • Need and risk-based assessment • Risk management/safety planning • Care planned interventions • One to one and group work sessions • Emotional and practical support • Advocacy - point of contact/liaison with police/courts in any investigation • Specialist advice and support in relation to digital/cyber stalking • Support to access other services (signposting and managed handover) • Service exit planning • Awareness raising The aim is to provide high quality, accessible, independent, specialist support. Interventions will be individually tailored to meet victim needs and reduce risk, increase safety and empower people to make positive choices and respond when stalking is experienced. It will also help victims to cope and recover. The model and approach will be evidence-based, trauma informed, ACE aware, founded on safety, trust, choice and empowerment. It will incorporate a restorative approach, including motivational interviewing, strengths building, peer support, non-shaming, non-judgemental, listening. It will recognise the complexity of stalking and provide interventions as needed, working in close collaboration with other services to provide holistic, joined up support. Given the service is new, the provider will be flexible in their approach to developing and implementing the service. Staff will operate across the whole geography flexibly to meet demand. The Service will commence 1 December 2026 for a period of 3 years with the option to extend for a further 2 x 1-year periods. The Commissioner is planning a digital market engagement exercise. The purpose of the market engagement is to share some of the main aspects of the service requirements and receive market views, before the formal tender is launched.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0659dc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078292-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£1,265,000 £1M-£10M
Lots Value
£1,265,000 £1M-£10M
Awards Value
£1,265,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
6 May 2026Expired
Future Notice Date
6 Mar 2026Expired
Award Date
17 Aug 20261 weeks ago
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police, Fire & Crime Commissioner for Staffordshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST18 0YY
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

Staffordshire Womens Aid

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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