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Provision of a Stalking Service

Police, Fire & Crime Commissioner for Staffordshire

This public procurement record has 4 releases in its history.

Award

21 Sep 2026 at 15:34

UK7 - Contract Details Notice
Award

17 Aug 2026 at 16:58

UK6 - Contract Award Notice
Tender

08 Apr 2026 at 15:03

UK4 - Tender Notice
Planning

23 Feb 2026 at 10:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Police, Fire and Crime Commissioner for Staffordshire procured a specialist stalking support service for victims of non-domestic-abuse-related stalking across Staffordshire and Stoke-on-Trent, including cyber and digital stalking. The service is a community support service, covering independent stalking advocacy caseworkers, needs and risk assessments, safety planning, care-planned interventions, one-to-one and group sessions, emotional and practical support, and liaison with police and courts. It also includes specialist digital stalking advice, referrals and managed handovers to other services, exit planning and awareness raising. The model is intended to be accessible, trauma-informed, evidence-based and tailored to individual victims, with joined-up working and flexible delivery across the whole geography. The Commissioner is the buying organisation and service users are stalking victims requiring specialist support.

This procurement has been completed and awarded following an open competitive flexible procedure. Five bids were received, with one SME and two voluntary, community or social enterprise bidders reaching the final stage. Staffordshire Womens Aid was awarded the contract on 17 August 2026, and the contract was signed on 21 September 2026. The contract runs from 1 December 2026 to 30 November 2029, with two possible 12-month extensions to 30 November 2031. Its value is £1,265,000 excluding VAT and £1,518,000 including VAT. The evaluation awarded 85% to price per quality point across 12 questions covering service delivery, staffing, safeguarding, accessibility, performance, governance, social value, mobilisation and partnerships, and 15% to scenario-based presentations. Electronic submission was permitted in English.

This award demonstrates demand for an organisation able to deliver specialist stalking support at scale across an entire county and city area, rather than a single-site service. A credible future competitor would need trained independent stalking advocacy caseworkers and the ability to assess need and risk, create safety plans, provide tailored interventions, and support victims affected by cyber or digital stalking. Strong safeguarding, trauma-informed and restorative practice are central, alongside motivational interviewing, strengths-based work, peer support and non-judgemental engagement. Providers would also need effective links with police, courts and other support services, accessible user engagement, robust performance and contract management, and a practical mobilisation plan. The requirement is suitable for SMEs and voluntary, community or social enterprise organisations, with flexibility to respond to changing demand.

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Notice Information

Notice Title

Provision of a Stalking Service

Notice Description

Provision of a Stalking Service in Staffordshire & Stoke-On-Trent The maximum available budget for this procurement is PS1,265,000 comprising a core service value of PS999,555 (5 years), mobilisation costs of PS15,000 and up to PS250,000 of demand-dependent expenditure. The demand-dependent element is not guaranteed and will only be utilised where required. The procurement documents also identified the possibility of a subsequent procurement for similar services in accordance with Schedule 5 Paragraph 8 of the Procurement Act 2023.

Planning Information

The Police, Fire and Crime Commissioner for Staffordshire is issuing this virtual Request for Information with the market in advance of a procurement exercise. The purpose of this RFI is to seek feedback from suitably qualified and experienced providers to help inform the development and refinement of the proposed scope and specification. Providers are invited to review the attached draft specification and associated questions. The Authority welcomes responses to the questions provided. The information gathered through this process will be used to inform the final scope and specification and to ensure that any subsequent procurement exercise is robust, transparent and aligned with current market conditions. All responses and clarifications must be submitted in writing by 6th March 2026 to the Authority’s e-tendering portal, Proquro using the following link https://help.proquro.co.uk/supplier-self-registration/ Overview: The Staffordshire Commissioner for Police, Fire and Rescue, and Crime (The Commissioner), wishes to commission a free, effective, Stalking Support Service across Staffordshire and Stoke-on-Trent, which will provide independent, specialist interventions to victims of non-DA related stalking (including cyber and digital). The service will comprise (not exhaustive): • Trained Independent Stalking Advocacy Caseworkers • Need and risk-based assessment • Risk management/safety planning • Care planned interventions • One to one and group work sessions • Emotional and practical support • Advocacy - point of contact/liaison with police/courts in any investigation • Specialist advice and support in relation to digital/cyber stalking • Support to access other services (signposting and managed handover) • Service exit planning • Awareness raising The aim is to provide high quality, accessible, independent, specialist support. Interventions will be individually tailored to meet victim needs and reduce risk, increase safety and empower people to make positive choices and respond when stalking is experienced. It will also help victims to cope and recover. The model and approach will be evidence-based, trauma informed, ACE aware, founded on safety, trust, choice and empowerment. It will incorporate a restorative approach, including motivational interviewing, strengths building, peer support, non-shaming, non-judgemental, listening. It will recognise the complexity of stalking and provide interventions as needed, working in close collaboration with other services to provide holistic, joined up support. Given the service is new, the provider will be flexible in their approach to developing and implementing the service. Staff will operate across the whole geography flexibly to meet demand. The Service will commence 1 December 2026 for a period of 3 years with the option to extend for a further 2 x 1-year periods. The Commissioner is planning a digital market engagement exercise. The purpose of the market engagement is to share some of the main aspects of the service requirements and receive market views, before the formal tender is launched.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0659dc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089287-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£1,265,000 £1M-£10M
Lots Value
£1,265,000 £1M-£10M
Awards Value
£1,265,000 £1M-£10M
Contracts Value
£1,265,000 £1M-£10M

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
6 May 2026Expired
Future Notice Date
Not specified
Award Date
17 Aug 20262 months ago
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police, Fire & Crime Commissioner for Staffordshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST18 0YY
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

Staffordshire Womens Aid

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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