Tender

WHC - 3rd party Security Operations Centre 3 year contract

WEST HERTS COLLEGE

This public procurement record has 1 release in its history.

Tender

26 Feb 2026 at 09:45

UK4 - Tender Notice
Summary of the contracting process

West Herts College is inviting tenders for a three-year contract to establish a third-party Security Operations Centre, with the aim of enhancing their cybersecurity capabilities. The procurement process is currently at the tender stage, and it involves the delivery of 24/7 cyber monitoring services, incident response, and security alert management. The contract involves both day-to-day operations and small change activities, with a focus on IT services, including consulting, software development, and support, under the CPV classification 72000000. The tender is open for submissions until 13 March 2026, and any enquiries must be submitted by 4 March 2026. The contract value is set at £108,000 gross (£90,000 net) and will be conducted primarily in the United Kingdom, in an open procurement under the category of services. Businesses interested must submit their tenders electronically following the submission instructions provided.

This procurement opportunity presents a significant prospect for IT service providers and cybersecurity firms, particularly those focusing on monitoring, threat detection, and crisis management. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to apply, as the suitability criteria specifically accommodate these business types. The project requires a small, agile team capable of escalating cyber threat tickets, conducting thorough security monitoring and analysis, and collaborating with West Herts College’s internal security team. This contract offers not only financial growth but also positions firms as key partners in the educational sector's digital security framework, making it an attractive option for companies aiming to establish themselves in the niche of educational cybersecurity solutions.

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Notice Information

Notice Title

WHC - 3rd party Security Operations Centre 3 year contract

Notice Description

The Scope - Deliver 24/7 cyber monitoring to react to threats within incident SLA. - Take on cyber threat tickets that are raised via West Herts - Averaging 2 tickets a day (Mainly Phishing Attacks). - Monitor and triage security alerts from security tooling and logs. - Tier 3 analyst should be involved in decision making not AI tooling. Al tooling should be used for detection and data gathering not for actioning any changes. - Support the West Herts security team via best practices and be a part of the key DR testing, pen testing and recovery actions. - Access to an account manager or team lead when needed. - Support small change activity when required, o 20% Small Change o 80% Day to day Operations - Looking for a small team resource pool to start with this will be reviewed each year as the business demand grows.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065cb4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017164-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
£90,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20263 days ago
Submission Deadline
13 Mar 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST HERTS COLLEGE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WATFORD
Postcode
WD1 3EZ
Post Town
Watford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Watford
Electoral Ward
Park
Westminster Constituency
Watford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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