This public procurement record has 3 releases in its history.

Award

06 Aug 2026 at 15:20

Award

24 Jun 2026 at 14:37

Tender

27 Feb 2026 at 10:38

Summary of the contracting process

Richard Hale School procured comprehensive school cleaning services for its site in Hertford. The requirement covers core cleaning during term time and periodic deep cleaning throughout the year, with the aim of maintaining well-kept facilities that support the education of 11- to 18-year-old pupils and a mixed Sixth Form. The school has 1,220 pupils and 130 teaching and support staff. Richard Hale School is the buying organisation, with RIVA Partnership Ltd acting as its procurement consultancy. The service is classified as school cleaning services (CPV 90919300). The requirement sought a tightly managed, productive and consistently effective cleaning operation, including visible contract management and support for cleaning staff and supervisors.

This procurement is complete and has been awarded. It used an open Competitive Flexible Procedure with two stages: a Procurement Specific Questionnaire followed by an Invitation to Tender. Six bids reached the final stage. Evaluation was based on 65% quality and 35% price, with a minimum 60% score for selection to the second stage. Hayward Services Limited was awarded the contract on 24 June 2026 for £906,729.65 excluding VAT (£1,088,075.58 including VAT). The contract was signed on 20 July 2026 and runs from 1 August 2026 to 31 July 2029, with an option to extend for up to two further years, to 31 July 2031. The single lot was suitable for SMEs and VCSEs. A standstill period ended on 3 July 2026.

This award demonstrates a substantial, recurring school-cleaning requirement for Richard Hale School, combining routine term-time work with periodic deep cleaning. A credible future competitor would need the operational capacity to service a school community of 1,220 pupils and 130 teaching and support staff, while maintaining cleanliness throughout the premises. The buyer placed greater weight on quality than price, so suppliers should be able to evidence reliable productivity, effective service controls and visible, proactive contract management. The requirement also favoured contractors able to support, encourage and develop cleaning staff and supervisors, and to propose practical improvements to the service. Companies would need at least £750,000 annual turnover and £5 million employers’ liability and public liability insurance.

How relevant is this notice?

Notice Title

Richard Hale School - Cleaning Tender

Notice Description

At Richard Hale, our mission is clear: to guide every student towards a future where they embody respect, ambition, and commitment. We instil in our students the values of 'Respect for Others', encouraging them to be individuals of character who not only respect the community, but also strive to contribute positively to society. We foster a culture of Aiming High, ensuring that every student reaches their full potential. Moreover, we nurture a sense of Commitment, urging students to engage actively in both personal growth and school life, enriching their experiences and those around them. We are a boys' school for students aged 11 to 18, with a mixed Sixth Form. Further information regarding the School can be obtained here: https://richardhale.herts.sch.uk/ Tender information: The successful tenderer will be required to provide excellent cleaning services at Richard Hale School, which has 1220 pupils and 130 teaching and support staff. The contract term being tendered for 3 years, from 01/08/2026 - 31/07/2029. There is an option for a further extension period for up to two additional years to 31/07/2031. The contract offers an excellent opportunity to review and propose enhancements to the current cleaning services at the schools. This includes both core term time cleaning and periodic deep cleaning throughout the year. The school is keen to secure a high quality cleaning service whereby its students are able to enjoy excellence in education, supported by excellently kept facilities. The school expects both a tightly managed service and high levels of productivity to be delivered by the cleaning staff at all times. The school particularly requires on visible, proactive, efficient and effective management of the contract, ensuring a clean school at all times whilst supporting, encouraging and developing the cleaning staff and supervisors. The school is not obliged to accept the lowest price submitted for this tender, rather the school is keen to secure best value from this contract and to deliver best value to its students. Innovative and creative ideas as to how the cleaning services can be developed and improved, will be welcomed. The school seeks a contractor that is keen to work in partnership and who will deliver to its highest abilities, at all times. Competitive Flexible Procedure This procurement will be run under the Competitive Flexible Procedure. This will follow a two stage approach, with stage 1 being the Procurement Specific Questionnaire (PSQ). Here a minimum of 5 candidates (or less, in the event less than 5 meet the minimum criteria) and a maximum of 10 candidates, will progress to stage 2. Any selection of tenderers will be based solely on the criteria set out for the procurement and a minimum score of 60% must be achieved. Selected tenderers will then be invited to stage 2, the Invitation To Tender (ITT). Here, the evaluation of tender response will be set as 35% price and 65% quality. Value of contract: The annual value of the current contract is PS159,000 Therefore the value of this contract is PS795,000 The contract shall be a fixed price contract with invoices raised monthly to the school. The tender process will be run under a two stage Competitive Flexible procedure. Additional requirements and information: *The school has a minimum requirement for a contractor's employers' liability and public liability insurances of PS5 million *The minimum annual turnover that your company must have achieved to be considered for this opportunity is PS750,000 *There are not incumbent cleaning staff currently within the Local Government Pension Scheme *The cleaning services are currently contracted to Evergreen Facilities Services

Lot Information

Lot 1

Renewal: There is an option for a further extension period for up to two additional years to 31/07/2031.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065df9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074861-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

90919300 - School cleaning services

Notice Value(s)

Tender Value
£795,000 £500K-£1M
Lots Value
£795,000 £500K-£1M
Awards Value
£906,729 £500K-£1M
Contracts Value
£906,729 £500K-£1M

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
24 Jun 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Richard Hale School
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8EN
Postcode Area
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

Hayward Services Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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