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PRO004993-Services-Framework-Water Efficiency Services

United Utilities Water Limited

This public procurement record has 3 releases in its history.

Award

05 Oct 2026 at 10:16

UK6 - Contract Award Notice
Tender

08 Apr 2026 at 10:30

UK4 - Tender Notice
Planning

27 Feb 2026 at 10:59

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

United Utilities Water Limited procured water-efficiency services and supplies for a programme intended to reduce customer water use and support the company’s performance commitments. The work covers home water-efficiency audits for domestic customers, including identifying and fixing leaks, fitting water-saving devices and giving customers advice on changing their water-use behaviour. Separate lots cover delivery of in-home audits, supply and delivery of water-efficiency devices, and audits for small businesses and sector-led sites such as schools, leisure centres and care homes. The small-business and sector-led audit service also includes contacting customers to arrange audits and promote the services. Delivery is across the North West of England. The procurement combines services with associated goods and was arranged as a framework.

The procurement has been awarded. Under the selective competitive flexible procedure, three suppliers were appointed to Lot 1 for in-home audits: Aqualogic (WC) Ltd, Control Flow Technologies Group Limited and P.N. Daly Limited. Each received an award valued at £3,333,333 excluding VAT (£3,999,999 including VAT). The awards were dated 17 September 2026, with contract periods from 15 October 2026 to 14 October 2028 and annual extensions possible up to eight years in total. Lot 1’s evaluation weighted commercial and technical submissions equally. Lot 2, for water-efficiency devices, is complete; its stated estimated value was £15 million excluding VAT (£18 million including VAT). Lot 3, for small-business and sector-led audits, remains active; its stated estimated value was £10 million excluding VAT (£12 million including VAT). Lots 2 and 3 each weighted commercial submissions at 60% and technical submissions at 40%.

This award shows United Utilities buys customer-facing water-efficiency work through a framework, with competition reopened for subsequent contracts. Credible suppliers need to combine practical audit delivery with the ability to identify and fix household leaks, install water-saving devices and give clear behavioural advice. For the business and sector-led requirement, capability also includes arranging access with customers and delivering audits across varied settings, including schools, leisure centres and care homes. Suppliers should be able to demonstrate both sound technical delivery and competitive commercial pricing: the evaluation gave technical quality and price equal weight for in-home audits, while price carried greater weight for devices and small-business and sector-led audits. The appointment of three suppliers for in-home audits shows that the buyer can use multiple framework providers for that service. The lots were identified as suitable for SMEs where stated.

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Notice Information

Notice Title

PRO004993-Services-Framework-Water Efficiency Services

Notice Description

The Company invited bidders to participate in this tender for the provision of activities to support a water efficiency programme aimed to provide services to customers to reduce water consumption and subsequently the achievement of business performance commitments. The programme consists of the provision of: * Water home audits for domestic customers including finding and fixing leaks; installation of water devices and provision of behavioural change advice.

Lot Information

Lot 1 - Supply and delivery of In-Home Audits Lot 2 - Supply and delivery of Water Efficiency Devices Lot 3 - Supply and delivery of Small Business & Sector-Led Audits

Service delivery of audits within small businesses and sector led areas such as schools, leisure centres, care homes. Facility to contact customers to secure audits and promote services.

Planning Information

If this tender is of interest please contact harry.east@uuplc.co.uk to register your interest and you shall be sent a copy of the question set.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065e07
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093659-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

39220000 - Kitchen equipment, household and domestic items and catering supplies

44410000 - Articles for the bathroom and kitchen

71314300 - Energy-efficiency consultancy services

79342200 - Promotional services

90714200 - Corporate environmental auditing services

Notice Value(s)

Tender Value
£35,000,000 £10M-£100M
Lots Value
£35,000,000 £10M-£100M
Awards Value
£3,333,333 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 20263 weeks ago
Submission Deadline
16 Jun 2026Expired
Future Notice Date
30 Mar 2026Expired
Award Date
17 Sep 20261 months ago
Contract Period
15 Oct 2026 - 14 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
United Utilities Water Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREAT SANKEY
Postcode
WA5 3LP
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)
Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
3
Supplier Names

AQUALOGIC (WC) LTD

CONTROL FLOW TECHNOLOGIES GROUP LIMITED

P.N.DALY LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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