Award

CCHA-0290 Digital Transformation Partner Consultancy

CASTLES AND COASTS

This public procurement record has 1 release in its history.

Award

27 Feb 2026 at 11:42

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process undertaken by Castles and Coasts involved awarding a contract titled "CCHA-0290 Digital Transformation Partner Consultancy," within the public sector's digital transformation field. Based in Carlisle, United Kingdom, Castles and Coasts is a sub-central government public authority. Altair Ltd, located in London, was selected as the supplier. The contract is active from 14th November 2025 to 14th November 2028, with the possibility of a 12-month extension. This open, competitive flexible procedure aimed at strategic review and planning services and project management consultancy reflects Castles and Coasts' commitment to advancing technologies across crucial operational areas. The procurement and award stage was completed by 27th February 2026.

Businesses venturing into the field of digital transformation, particularly those providing consultancy services in information systems or technology strategic review and planning, stand to benefit from this type of contract. The successful Digital Transformation Partner will be expected to offer comprehensive services like programme governance, stakeholder engagement, change management, and much more, thus promising substantial opportunities for growth and collaboration. Enterprises with significant experience in dealing with complex transformational change, underpinned by advancing technologies in sectors such as property maintenance and customer experience, are well-suited to leverage these opportunities. Small to medium-sized enterprises, like Altair Ltd, have demonstrated their competitiveness and capability to succeed in such significant procurement settings.

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Notice Information

Notice Title

CCHA-0290 Digital Transformation Partner Consultancy

Notice Description

CCHA are seeking an experienced Digital Transformation Partner to provide a transformation management, design, and delivery, consultancy service. The successful Digital Transformation Partner will possess significant experience and expertise in partnering with organisations, in both a strategic and hands-on capacity, to successfully deliver Digital Transformation Programme benefits and outcomes, within a set budget and agreed timeframes. The Digital Transformation Partner will have demonstrable experience in designing and delivering complex transformational change, underpinned by advancing technologies, in areas such as Property Maintenance, Housing & Tenancy Management, Customer Experience, Digital Self-Service, Workforce Optimisation and Income Management. In addition, the successful Digital Transformation Partner will demonstrate an in-depth understanding of the legislative, regulatory and financial landscape for the sector. It is anticipated the partner will provide a number of services throughout the transformation programme which will include the provision of resources to lead, advise and/or support a range of programme activity: -Programme Governance -Planning, Monitoring and Control of Programme & project delivery -Customer experience research & journey mapping -Blueprint design & delivery (incorporating business, application, data and infrastructure architectures) -Process modelling and design, service design, and requirements elicitation and management -Technical Design, Delivery & Assurance -Programme Procurement Delivery -Communications Strategy & Planning -Change Management -Learning & Development -Resource Management -Risk & Issue Management -Quality and Assurance -Leadership & Stakeholder Engagement -Benefits Realisation & Management CCHA plan to conduct pre-market engagement and our tender may be modified as a result.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065e20
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017824-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£500,000 £500K-£1M

Notice Dates

Publication Date
27 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Nov 20254 months ago
Contract Period
14 Nov 2025 - 14 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CASTLES AND COASTS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE,
Postcode
CA3 8TT
Post Town
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
Not specified
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

ALTAIR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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