Notice Information
Notice Title
ICR Support and Maintenance STA
Notice Description
The NHSBSA has previously purchased a perpetual license for the Tungsten (formerly known as Kofax) ICR Solution made up of a product suite including KTT. This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA. This contract will be for 5 years, covering support of the product until it is end of life. The contract will commence on 10 March 2026 and run until the 28 February 2031.
Procurement Information
Section 41 and Schedule 5.6 of the Procurement Act 23 allows a direct award on the basis that competition is absent for technical reasons. NHSBSA holds a perpetual license and the supplier is the only provider that can provide support for the legacy bespoke system. Supplier has confirmed its resellers can not provide the services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-065ef0
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/018588-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £284,304 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Mar 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 27 Feb 20262 weeks ago
- Contract Period
- 13 Mar 2026 - 28 Feb 2031 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS BUSINESS SERVICES AUTHORITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE15 8NY
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Lemington
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/018588-2026
2nd March 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/018192-2026
2nd March 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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