BNSSG ICB - Bristol Mind: Mindline

{
    "tag": [
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    "id": "ocds-h6vhtk-065f36-2026-03-02T10:48:22Z",
    "date": "2026-03-02T10:48:22Z",
    "ocid": "ocds-h6vhtk-065f36",
    "description": "Decision makers: BNSSG ICB Board. The decision was taken on 6 November 2025. No potential or conflicts of interest from any individuals were identified in this process. BNSSG ICB Board approved the award of this contract under PSR direct award process C. Key Criteria 1. Quality and Innovation 2. Value 3. Integration, collaboration, and service sustainability 4. Improving access, reducing health inequalities, and facilitating choice 5. Social value Scoring Matrix * Where a provider has scored a \"Not Assured\" for one or more sections, they will not be awarded the contract. * Where a provider has scored \"Conditionally Assured\" for one or more sections, the ICB will consider the extent to which the partial assurance affects the overall delivery, and will ensure action plans are in place prior to contract finalisation. * Where a provider has scored \"Assured\" for all sections, the contract can be awarded. No potential or conflicts of interest from any individuals were identified in this process. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 12th March 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
    "initiationType": "tender",
    "tender": {
        "id": "BNSSG_ICB_2024-2026_MIND_MH",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "BNSSG ICB - Bristol Mind: Mindline",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "Telephone based emotional support service provided across Bristol, North Somerset and South Gloucestershire to individuals aged 18+. Staffed by trained volunteers and a paid Mindline Co-ordinator role, the line is open between 7-11pm from Wednesday to Sunday. Calls last for up to 30 minutes.",
        "lots": [
            {
                "id": "1",
                "description": "NHS Bristol, South Gloucestershire and North Somerset ICB are using this notice as an intention to award notice. Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. Bristol Mind, Mindline service. Telephone based emotional support service provided across Bristol, North Somerset and South Gloucestershire to individuals aged 18+. Staffed by trained volunteers and a paid Mindline Co-ordinator role, the line is open between 7-11pm from Wednesday to Sunday. Calls last for up to 30 minutes. NHS Bristol, South Gloucestershire and North Somerset ICB intent to award this contract to an existing provider following Direct Award Process C. The contract has been awarded for the period 01/04/2026 - 31/03/2029 This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and Gloucestershire ICB are currently working together in a formal \"clustering\" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "name": "Value",
                            "type": "cost",
                            "description": "20"
                        }
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                "hasOptions": false,
                "status": "cancelled"
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                        "region": "UKK11"
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        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
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                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12th march 2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR."
    },
    "awards": [
        {
            "id": "018296-2026-BNSSG_ICB_2024-2026_MIND_MH-1",
            "relatedLots": [
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            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-04124744",
                    "name": "Bristol Mind"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-144222",
            "name": "NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD",
            "identifier": {
                "legalName": "NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD",
                "noIdentifierRationale": "notOnAnyRegister"
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            "address": {
                "streetAddress": "Floor 2, North Wing, 100 Temple Street",
                "locality": "Bristol",
                "region": "UKK11",
                "postalCode": "BS16AG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "bnssg.mh@nhs.net"
            },
            "roles": [
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            "details": {
                "url": "https://bnssg.icb.nhs.uk/",
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        {
            "id": "GB-COH-04124744",
            "name": "Bristol Mind",
            "identifier": {
                "legalName": "Bristol Mind",
                "id": "04124744",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "48 Fairfax Street",
                "locality": "Bristol",
                "region": "UKK11",
                "countryName": "United Kingdom"
            },
            "roles": [
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            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-64918",
            "name": "NHS Bristol, North Somerset and South Gloucestershire ICB",
            "identifier": {
                "legalName": "NHS Bristol, North Somerset and South Gloucestershire ICB"
            },
            "address": {
                "locality": "Bristol",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "bnssg.mh.contract@nhs.net"
            },
            "roles": [
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    "buyer": {
        "id": "GB-FTS-144222",
        "name": "NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD"
    },
    "contracts": [
        {
            "id": "018296-2026-BNSSG_ICB_2024-2026_MIND_MH-1",
            "awardID": "018296-2026-BNSSG_ICB_2024-2026_MIND_MH-1",
            "status": "active",
            "value": {
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                "currency": "GBP"
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            "dateSigned": "2025-11-06T00:00:00Z"
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    "language": "en"
}