Award

IT Service Management Software

HULL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 15:02

Summary of the contracting process

Hull City Council has completed the procurement process for an IT Service Management Software, identifying IFS UK Ltd as the supplier through the G-Cloud 14 Framework. This contract has been awarded without prior publication of a call for competition due to its classification as falling outside the usual directive scope. The procurement pertains to the software package industry, with delivery scheduled for the Hull region. The contract is set to commence on 31st December 2025 for a term of two years, with a total value of £162,000. The award was signed on 19th December 2025, marking the transition into the contract stage of the procurement cycle.

This tender offers significant opportunities for businesses specialising in software and information systems, particularly those capable of demonstrating expertise in IT service management solutions. Despite the procurement method being limited, opportunities within frameworks like G-Cloud allow for direct engagement with public sector bodies such as regional authorities like Hull City Council. Companies in similar industries should consider exploring such frameworks for future tender opportunities, providing avenues for growth and potential ongoing relationships with key public sector clients.

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How relevant is this notice?

Notice Title

IT Service Management Software

Notice Description

Hull City Council to award a contact via the G-cloud 14 Framework, to IFS UK Ltd for the Assyst Software for a term of 2 years to commence 31st December 2025, at cost of PS81,000.00 per year. Total contract value PS162,000.00.

Lot Information

Lot 1

Hull City Council to award a contact via the G-cloud 14 Framework, to IFS UK Ltd for the Assyst Software for a term of 2 years to commence 31st December 2025, at cost of PS81,000.00 per year. Total contract value PS162,000.00.

Procurement Information

Utilised the G Cloud 14 Framework to ensure compliance.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06612e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019058-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£162,000 £100K-£500K

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Dec 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HULL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
HU1 2AA
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE11 Kingston upon Hull, City of

Local Authority
Kingston upon Hull, City of
Electoral Ward
St Andrew's & Docklands
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

INDUSTRIAL AND FINANCIAL SYSTEMS, IFS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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