Award

Retail and Station Enhancements (RSE) Welcome Points Project

RAIL DELIVERY GROUP

This public procurement record has 2 releases in its history.

Award

09 Mar 2026 at 12:05

UK6 - Contract Award Notice
Award

05 Mar 2026 at 15:05

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the Retail and Station Enhancements (RSE) Welcome Points Project is led by the Rail Delivery Group, located in London, United Kingdom. This procurement is categorised under support services for railway transport and transport systems consultancy services. It follows a direct award procurement method with a focus on utilities, driven by the need to maintain compatibility with existing services without incurring technical difficulties. The contract status is complete, and the procurement stage is in the Award phase. The contract period commences on 1st April 2026 and ends on 30th September 2026, with options for service variations throughout the term. Cadence Innova has been named as the supplier, and the award value is £449,124 GBP, reflecting a transition of the spend beyond the public contracts threshold.

This tender presents significant opportunities for business growth, particularly for consultancy firms excelling in transport systems and railway support services. With Cadence Innova awarded the contract, SMEs specialising in consultancy services may find this sector lucrative, as this project forms part of a highly political and sensitive undertaking. Firms that can offer embedded services and demonstrate the ability to maintain project continuity could thrive by engaging in future similar projects. The direct award approach signifies a prime opportunity for businesses that can efficiently align with pre-existing project parameters, especially those adept at handling utilities projects within a tightly controlled framework.

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Notice Information

Notice Title

Retail and Station Enhancements (RSE) Welcome Points Project

Notice Description

This is a Direct Award for consultancy services that have been embedded in the project from its outset. The value of the spend has gone above the public contracts threshold and therefore has become a convertible contract under PA23. As Rail Settlement Plan Limited is a utility with no requirement to publish procurement notices for below threshold procurement awards, which this award originally started as, there is no original procurement notice to link this award to and comply with the convertible contract concept. Therefore, we are publishing Transparency and Contract Award notices to demonstrate that we are being fair and transparent to the market.

Procurement Information

The direct award to Cadence Innova complying with the convertible contract concept, concerns the supply of services by the existing supplier which are intended as an extension to services based on the circumstances where a change in supplier would result in the contracting authority receiving services that are different from, and incompatible with, the existing services, and the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. The consultancy services have been embedded in the delivery of the project from its outset and the project is entering its final stages and a change to supplier at this stage would have significant negative impact on a highly political and sensitive project.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066341
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020837-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

71 - Architectural, construction, engineering and inspection services

CPV Codes

63711000 - Support services for railway transport

71311200 - Transport systems consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£449,124 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Mar 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Feb 20261 months ago
Contract Period
31 Mar 2026 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RAIL DELIVERY GROUP
Additional Buyers

RAIL SETTLEMENT PLAN LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4V 3DS
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CADENCE INNOVA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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