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High Support Accommodation Service at Ray House

West Northamptonshire Council

This public procurement record has 4 releases in its history.

Award

22 Jul 2026 at 10:22

UK7 - Contract Details Notice
Award

17 Apr 2026 at 16:29

UK6 - Contract Award Notice
TenderUpdate

10 Mar 2026 at 14:56

UK4 - Tender Notice
Tender

09 Mar 2026 at 12:45

UK4 - Tender Notice
Summary of the contracting process

West Northamptonshire Council procured a high-support accommodation service at Ray House for people who are homeless and have a history of rough sleeping. The service provides person-centred, trauma-informed support for residents with complex and multiple needs, potentially including alcohol or substance misuse, poor mental health, trauma and involvement with the criminal justice system. Its purpose is to help residents achieve better outcomes and move into stable independent accommodation suited to their needs. Regulated personal care is excluded and remains the responsibility of adult social care services. This is a health and social work service combining supported accommodation, social work, guidance and related residential support. Delivery is in West Northamptonshire, with the council as buyer.

The procurement is complete and awarded under a selective competitive flexible procedure for a light-touch contract. Connection Support was awarded the single lot on 17 April 2026, and the contract was signed on 21 July 2026. The contract runs from 22 July 2026 to 31 March 2028, with one possible 12-month extension subject to funding, allowing a maximum end date of 31 March 2029. Its value is £966,475 excluding VAT and £1,159,770 including VAT. Ten bids were received, with five reaching the final stage; all five were from SMEs. The process used staged selection, limiting progression to up to six highest-scoring tenders before assessing the most advantageous tender. The award was based entirely on quality.

This award demonstrates demand for providers able to operate high-support accommodation and deliver sustained, specialist support to people experiencing homelessness and rough sleeping. A credible future competitor would need experience supporting residents with overlapping needs such as substance misuse, mental ill health, trauma and contact with the criminal justice system, while providing safe accommodation and helping people move towards independent living. Strong capability in person-centred and trauma-informed practice would be central, alongside reliable outcome monitoring, risk management and partnership working with adult social care and other services. The requirement suits an established organisation with sufficient operational capacity to run an accommodation-based service, deploy appropriately skilled staff and maintain continuity for residents with complex needs.

How relevant is this notice?

Notice Information

Notice Title

High Support Accommodation Service at Ray House

Notice Description

West Northamptonshire Council wishes to invite tenders for the provision of a High Support Accommodation Service at Ray House for individuals who are homeless and have a history of rough sleeping. The Service will provide person centred support (excluding regulated personal care which remains the responsibility of adult social care services) to people that are considered to have more complex, multiple needs, likely to include alcohol and/or substance abuse issues, poor mental health, trauma and involvement in the criminal justice system. It is intended that the service will deliver tailored, trauma informed support to help individuals achieve better outcomes and secure stable independent accommodation, suited to their needs. Please visit the West Northamptonshire Council e-Procurement Portal (https://in-tendhost.co.uk/wnc/aspx/Home) to register your interest in this opportunity and to access the documentation.

Lot Information

Lot 1

Renewal: 12 month extension dependent on funding available

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06654f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069005-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85144000 - Residential health facilities services

85310000 - Social work services

85311000 - Social work services with accommodation

85312100 - Daycare services

85312310 - Guidance services

Notice Value(s)

Tender Value
£966,475 £500K-£1M
Lots Value
£966,475 £500K-£1M
Awards Value
£966,475 £500K-£1M
Contracts Value
£966,475 £500K-£1M

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
1 Apr 2026Expired
Future Notice Date
Not specified
Award Date
17 Apr 20265 months ago
Contract Period
22 Jul 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF24 West Northamptonshire
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

Connection Support

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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