D3 Tenders | NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System

Notice Information

Get alerts for notices like these

Notice Title

NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System

Notice Description

The North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) are looking to procure a single Complex Care Clinical Commissioning Digital end-to-end solution for the newly merged West and North London Integrated Care Board (WNL ICB), which will support the management of approximately 13,000 clients across 13 boroughs. As both organisations merge and undertake significant change in role, structure and culture, the digital system aims to ensure there is resilience within the Complex Care service through improved efficiency, integration, and patient outcomes by replacing outdated systems. The new digital end-to-end solution will reduce unwarranted variation, introduce workflows and automation, improve data accuracy and visibility, reduce overall IT spend, lower operational cost; increase productivity through efficient use of resources, improve quality and performance, stronger security, support the development of roles, which add value both for the individual member of staff as well as the organisation, support transitioning to a new operating model and transformational ways of working and empower client and stakeholder via dedicated portals improving user experience. This initiative supports the Government's 10 Year Health Plan for England launched in July 2025 and the Model ICB AACC Good Practice Recommendations published in September 2025 highlighting the ambition of moving the NHS from Analogue to Digital. Furthermore, it is supported by the Darzi Report (2024) which identified that the NHS has not invested in platform technologies which can radically reshape how we work and live our lives. The ICBs intend to enter into a contract for five (5) years, with the option to extend for a further three (3) 12 month periods (+1+1+1). The contractual start date of the new Digital system is to commence on 1 Aug 2027, it is anticipated that mobilisation of the system will be between 1 Apr 2027 to 31 Jul 2027 (9-months) - and will also include a dual running period at the latter stage.

Planning Information

The North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) (hereafter referred to as "The Authorities") invite interested providers to attend a Market Engagement Event in advance of publication of a collaborative procurement for the Complex Care Clinical Commissioning Digital end-to-end solution. Please note, the main objectives for the event are: • Allow the Authorities to provide an overview of the requirements and expectations of the service. • Gauge and generate interest around the opportunity. • Gauge whether the requirements are achievable within the financial envelope available. • Obtain feedback and answer any questions on the requirement as currently defined. • Provide an opportunity for providers to make suggestions on potential improvements and efficiencies. The Authorities plan to hold this virtually via MS Teams, on Wednesday 25 March 2026 at 10:00 for approximately 1 hour. This Market Engagement Event is open to any interested potential provider, however, we do ask that you limit attendance to a maximum of 2 people per organisation to allow for interaction by all attendees. Registration closes at 12:00pm (Noon) on 24 March 2026. IMPORTANT: Providers interested in attending the engagement event must register their interest via the Atamis Portal on Pre-procurement Project C429796 NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System. Once registered please complete the registration form and return via the message function within the system. A copy of the draft service specification is contained in the Documents area of the NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System pre-procurement project Ref: C429796. The Authorities welcome feedback on the specification which you can do so by submitting an attachment within the response area before the deadline of 08 April 2026. All presentation documentation, questions and answers will be published against the opportunity on the Portal following the event. The purpose of this market engagement notice is to maximise transparency and competition for the upcoming tender and to ensure as wide an audience as possible are aware and informed of the Authorities’ intentions. It is not a formal invitation to tender. You will need to respond to the subsequent tender notices to be considered.

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-0666e5
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/021610-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48180000 - Medical software package

Notice Value(s)

Tender Value: £3,800,000 £1M-£10M
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 11 Mar 20263 days ago
Submission Deadline: Not specified
Future Notice Date: 20 Apr 20262 months to go
Award Date: Not specified
Contract Period: 31 Jul 2027 - 31 Jul 2032 Over 5 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: NHS NORTH WEST LONDON INTEGRATED CARE BOARD
Additional Buyers: NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: NW1 5JD
Post Town: North West London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI4 Inner London - East
Small Region (ITL 3): TLI43 Haringey and Islington
Delivery Location: TLI London
Local Authority: Islington
Electoral Ward: Laycock
Westminster Constituency: Islington South and Finsbury

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/021610-2026
11th March 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0666e5-2026-03-11T09:03:52Z",
    "date": "2026-03-11T09:03:52Z",
    "ocid": "ocds-h6vhtk-0666e5",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PNBL-2185-DWXM",
            "name": "NHS North West London Integrated Care Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNBL-2185-DWXM"
            },
            "address": {
                "streetAddress": "15 Marylebone Rd,",
                "locality": "London",
                "postalCode": "NW1 5JD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "emma.taylor199@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nwlondonics.nhs.uk",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PWBN-7811-DGVX",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWBN-7811-DGVX"
            },
            "address": {
                "streetAddress": "Laycock PDC, Laycock Street",
                "locality": "London",
                "postalCode": "N1 1TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI43"
            },
            "contactPoint": {
                "email": "emma.taylor199@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PNBL-2185-DWXM",
        "name": "NHS North West London Integrated Care Board"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) (hereafter referred to as \"The Authorities\") invite interested providers to attend a Market Engagement Event in advance of publication of a collaborative procurement for the Complex Care Clinical Commissioning Digital end-to-end solution. Please note, the main objectives for the event are: * Allow the Authorities to provide an overview of the requirements and expectations of the service. * Gauge and generate interest around the opportunity. * Gauge whether the requirements are achievable within the financial envelope available. * Obtain feedback and answer any questions on the requirement as currently defined. * Provide an opportunity for providers to make suggestions on potential improvements and efficiencies. The Authorities plan to hold this virtually via MS Teams, on Wednesday 25 March 2026 at 10:00 for approximately 1 hour. This Market Engagement Event is open to any interested potential provider, however, we do ask that you limit attendance to a maximum of 2 people per organisation to allow for interaction by all attendees. Registration closes at 12:00pm (Noon) on 24 March 2026. IMPORTANT: Providers interested in attending the engagement event must register their interest via the Atamis Portal on Pre-procurement Project C429796 NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System. Once registered please complete the registration form and return via the message function within the system. A copy of the draft service specification is contained in the Documents area of the NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System pre-procurement project Ref: C429796. The Authorities welcome feedback on the specification which you can do so by submitting an attachment within the response area before the deadline of 08 April 2026. All presentation documentation, questions and answers will be published against the opportunity on the Portal following the event. The purpose of this market engagement notice is to maximise transparency and competition for the upcoming tender and to ensure as wide an audience as possible are aware and informed of the Authorities' intentions. It is not a formal invitation to tender. You will need to respond to the subsequent tender notices to be considered.",
                "dueDate": "2026-04-08T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "021610-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021610-2026",
                "datePublished": "2026-03-11T09:03:52Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C429796",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System",
        "description": "The North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) are looking to procure a single Complex Care Clinical Commissioning Digital end-to-end solution for the newly merged West and North London Integrated Care Board (WNL ICB), which will support the management of approximately 13,000 clients across 13 boroughs. As both organisations merge and undertake significant change in role, structure and culture, the digital system aims to ensure there is resilience within the Complex Care service through improved efficiency, integration, and patient outcomes by replacing outdated systems. The new digital end-to-end solution will reduce unwarranted variation, introduce workflows and automation, improve data accuracy and visibility, reduce overall IT spend, lower operational cost; increase productivity through efficient use of resources, improve quality and performance, stronger security, support the development of roles, which add value both for the individual member of staff as well as the organisation, support transitioning to a new operating model and transformational ways of working and empower client and stakeholder via dedicated portals improving user experience. This initiative supports the Government's 10 Year Health Plan for England launched in July 2025 and the Model ICB AACC Good Practice Recommendations published in September 2025 highlighting the ambition of moving the NHS from Analogue to Digital. Furthermore, it is supported by the Darzi Report (2024) which identified that the NHS has not invested in platform technologies which can radically reshape how we work and live our lives. The ICBs intend to enter into a contract for five (5) years, with the option to extend for a further three (3) 12 month periods (+1+1+1). The contractual start date of the new Digital system is to commence on 1 Aug 2027, it is anticipated that mobilisation of the system will be between 1 Apr 2027 to 31 Jul 2027 (9-months) - and will also include a dual running period at the latter stage.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48100000",
                        "description": "Industry specific software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48180000",
                        "description": "Medical software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4560000,
            "amount": 3800000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "goods",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-08-01T00:00:00+01:00",
                    "endDate": "2032-07-31T23:59:59+01:00",
                    "maxExtentDate": "2035-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-04-20T23:59:59+01:00"
        },
        "status": "planning"
    },
    "language": "en"
}