Provision of Simulated Patient Actors

{
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    "id": "ocds-h6vhtk-06673c-2026-03-11T13:12:36Z",
    "date": "2026-03-11T13:12:36Z",
    "ocid": "ocds-h6vhtk-06673c",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-RC000657",
            "name": "UNIVERSITY OF LANCASTER",
            "identifier": {
                "scheme": "GB-COH",
                "id": "RC000657"
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                "locality": "Lancaster",
                "postalCode": "LA1 4YW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD44"
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            "contactPoint": {
                "email": "tenders@lancaster.ac.uk"
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    "buyer": {
        "id": "GB-COH-RC000657",
        "name": "UNIVERSITY OF LANCASTER"
    },
    "planning": {
        "noEngagementNoticeRationale": "Prior to commencing the procurement, the contracting authority undertook limited informal market engagement with two suppliers to better understand the market and inform the development of the specification and procurement approach. This engagement did not constitute a formal preliminary market engagement exercise and therefore a preliminary market engagement notice was not published."
    },
    "tender": {
        "id": "SP/25/1450",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of Simulated Patient Actors",
        "description": "Lancaster University is inviting tenders for the provision of Simulated Patient Actors to support teaching, training and assessment activities within Lancaster Medical School. The successful supplier will provide trained actors to participate in simulated clinical scenarios used in medical education, including teaching sessions and formal student assessments such as Objective Structured Clinical Examinations. Actors will be required to portray patients in a range of clinical situations and follow structured case briefs provided by the University. The contract will support the delivery of high-quality clinical simulation to enhance student learning and assessment within the Medical School.",
        "status": "active",
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                        "description": "Education and training services"
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                "deliveryAddresses": [
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                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "country": "GB",
                        "countryName": "United Kingdom"
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                        "country": "GB",
                        "countryName": "United Kingdom"
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                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 792000,
            "amount": 660000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
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        "aboveThreshold": true,
        "submissionMethodDetails": "Tenders must be submitted electronically via the Lancaster University e-tendering portal (In-Tend) https://in-tendhost.co.uk/lancaster/aspx/Home",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-04-15T15:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-04-10T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-05-13T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 792000,
                    "amount": 660000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Delivery",
                            "description": "Assessment of supplier's proposed approach to delivering simulated patient actor services, including recruitment, training, management of actors, reliability of service delivery and ability to meet the requirements of Lancaster Medical School teaching and assessment activities.",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Value for Money",
                            "description": "Assessment of how the supplier will deliver value for money across the contract, including efficient service delivery, resource management and the ability to support the University's teaching and assessment requirements effectively.",
                            "numbers": [
                                {
                                    "number": 10,
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                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Sustainability",
                            "description": "Assessment of the supplier's approach to sustainability, including environmental considerations, responsible operational practices and any initiatives that support social value or reduced environmental impact in the delivery of the service.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Scenario Based Questions",
                            "description": "Assessment of responses to scenario based questions designed to evaluate the supplier's ability to respond to practical service delivery situations, including actor coordination, reliability, and the ability to support clinical teaching and assessment environments.",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Evaluation of the supplier's completed pricing schedule.",
                            "numbers": [
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                                    "number": 30,
                                    "weight": "percentageExact"
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                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Suppliers must demonstrate that they have the appropriate legal and financial standing to deliver the contract. Lancaster University will use financial stability using information provided in the tender submission, such as turnover and financial accounts, to ensure the supplier has sufficient economic capacity to perform the contract. Further details of the financial requirements and evaluation approach are set out in the procurement documents available via the Lancaster University e-tendering portal (In-Tend)."
                        },
                        {
                            "type": "technical",
                            "description": "Suppliers must demonstrate relevant experience and technical capability in providing simulated patient actors to support healthcare education, clinical training, or assessment environments. This may include evidence of the ability to recruit, train and manage actors to portray clinical scenarios, and to deliver services reliably in an educational or professional training setting. Full details of the technical and professional capability requirements are provided in the procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2031-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial contract term will run for three (3) years from 1st September 2026 to 31st August 2029. The University may, at its discretion, extend the contract for up to two (2) additional periods of twelve (12) months each, subject to satisfactory supplier performance and continued service requirements. If both extension options are exercised, the contract may run until 31 August 2031."
                },
                "hasOptions": true,
                "options": {
                    "description": "The University may require additional simulated patient actor sessions during the contract term depending on teaching, training and assessment requirements within Lancaster Medical School. The volume of services required may vary throughout the academic year and across contract years. Any additional services will be procured in accordance with the agreed pricing structure set out in the contract."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "technicalSpecifications",
                "url": "https://in-tendhost.co.uk/lancaster/aspx/Home"
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            {
                "id": "L-2",
                "documentType": "biddingDocuments",
                "description": "The procurement documents are available via the Lancaster University e-tendering portal In-Tend. Suppliers must register, access the tender documentation and submit their response electronically via: https://in-tendhost.co.uk/lancaster/aspx/Home Suppliers who are not already registered on the In-Tend portal will need to complete a registration before they can access the documents and participate in this procurement.",
                "url": "https://in-tendhost.co.uk/lancaster/aspx/Home"
            },
            {
                "id": "021763-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021763-2026",
                "datePublished": "2026-03-11T13:12:36Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2031-03-01T23:59:59Z"
                }
            ]
        }
    },
    "language": "en"
}