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Children and Young People Online Counselling and Support in Liverpool

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

TenderUpdate

26 Jun 2026 at 11:30

Tender Notice
TenderUpdate

18 Mar 2026 at 18:35

Tender Notice
Award

12 Mar 2026 at 09:44

Award Notice
Summary of the contracting process

The procurement process, led by NHS Cheshire and Merseyside Integrated Care Board, focuses on providing online counselling and support services for children and young people in Liverpool. Categorised under health services, this initiative aims to deliver 24/7 online support, directly accessible via qualified counsellors. The contract, using a Direct Award approach, was awarded to an incumbent provider, Kooth Digital Health Limited, commencing on 1 April 2026 and set to expire on 31 March 2027. With its annual value of £288,490, this contract was awarded following the Health Care Services (Provider Selection Regime) Regulations 2023 and required no prior publication of a call for competition. The initial approval for this decision was given on 17 February 2026, and the contract is currently active.

This tender represents a considerable opportunity for businesses specialising in digital health services, particularly those skilled in providing accessible and innovative mental health resources. The demand for continuous counselling access makes this tender highly suitable for companies experienced in scaling and integrating digital platforms to improve health service delivery in local communities. Small and medium-sized enterprises (SMEs) focusing on innovative counselling solutions may find this an ideal opportunity to expand their offerings amidst a growing public health service need.

How relevant is this notice?

Notice Information

Notice Title

Children and Young People Online Counselling and Support in Liverpool

Notice Description

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24-hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues

Lot Information

Lot 1

NHS Cheshire and Merseyside: Liverpool Place intend to award a one-year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2026, expire on 31 March 2027 and has an annual value of PS288,490 (plus any uplift in year).

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0667fc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060238-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£288,490 £100K-£500K

Notice Dates

Publication Date
26 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Feb 20266 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD72 Liverpool
Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

Kooth Digital Health Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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