Award

Children and Young People Online Counselling and Support in Liverpool

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

18 Mar 2026 at 18:35

Award

12 Mar 2026 at 09:44

Summary of the contracting process

The NHS Cheshire and Merseyside Integrated Care Board is undertaking a procurement process for the provision of Children and Young People Online Counselling and Support in Liverpool. This contract aims to deliver a 24/7 mental health counselling service for individuals aged 10-25 years, providing direct access to qualified counsellors and mental health resources. The procurement, falling under health services, does not conform to the Public Contracts Regulations 2015 but instead adheres to the Health Care Services (Provider Selection Regime) Regulations 2023. An intention to award notice was issued, marking the start of the standstill period, with providers needing to make representations within 8 working days. Subject to finalisation, the contract, valued annually at £288,490, is set to begin on 1 April 2026 and end on 31 March 2027.

This tender offers opportunities specifically for organisations involved in health services such as digital health platforms or counselling providers. Companies with innovative approaches to mental health support can leverage this chance to enhance service delivery and address local health inequalities in Liverpool. As the procurement method follows a limited competitive approach, focusing on the incumbent provider, businesses with a proven track record in similar services may find suitable prospects in this engagement. The buyer's focus on social value, service integration, quality, and innovation highlights the need for providers who can offer sustainable solutions and contribute to community health objectives.

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How relevant is this notice?

Notice Title

Children and Young People Online Counselling and Support in Liverpool

Notice Description

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24-hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues

Lot Information

Lot 1

NHS Cheshire and Merseyside: Liverpool Place intend to award a one-year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2026, expire on 31 March 2027 and has an annual value of PS288,490 (plus any uplift in year).

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0667fc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024863-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£288,490 £100K-£500K

Notice Dates

Publication Date
18 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Feb 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD72 Liverpool

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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