Award

EMR Website Maintenance Support & Hosting

TRANSPORT UK EAST MIDLANDS LIMITED

This public procurement record has 2 releases in its history.

Award

26 Mar 2026 at 15:46

UK6 - Contract Award Notice
Award

12 Mar 2026 at 15:23

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the "EMR Website Maintenance Support & Hosting" tender was initiated by Transport UK East Midlands Limited, a private utility operating out of London. This procurement, labelled under the direct award method due to intellectual property rights held by the supplier, involves IT services for maintaining, supporting, and hosting websites for East Midlands Railway and the Luton Airport Express. The award, pending for the supplier Altcom Limited, entails a contract starting on 9th April 2026, with a standstill period ending on 8th April 2026. It falls under the services category and is above the threshold. The contract may be extended by 12 months, subject to performance, potentially lasting till 31st March 2028.

This tender provides significant business growth opportunities, particularly for small and medium-sized enterprises specialising in IT services like consulting, software development, and internet support. The direct award approach, stemming from exclusive intellectual property rights, highlights the need for strategic partnerships or alliances for businesses seeking to enter similar markets. As Transport UK East Midlands Limited transitions to GBR's Online Retail Solution, companies adept in website management and hosting could explore potential collaborations or competitive tenders arising from changes in GBR's strategic direction.

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How relevant is this notice?

Notice Information

Notice Title

EMR Website Maintenance Support & Hosting

Notice Description

The provision of Maintenance, Support, and Hosting Services for both the EMR and the Luton Airport Express website

Procurement Information

The supplier holds the IPR in both websites and failure to award may expose EMR to operational disruption and revenue risk, with the potential for out of contract charges to be applied. The approach also provides EMR with the flexibility needed to transition to the GBR Online Retail Solution, or to undertake a competitive tender should the strategic direction for GBR's Online Retail Solution change.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0668a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028095-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£351,255 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Mar 20262 months ago
Contract Period
8 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT UK EAST MIDLANDS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4A 3AG
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ALTCOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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