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Transport Focus Your Bus Journey Survey

Warwickshire County Council

This public procurement record has 2 releases in its history.

Award

13 Mar 2026 at 12:08

UK6 - Contract Award Notice
Award

13 Mar 2026 at 11:36

UK5 - Transparency Notice
Summary of the contracting process

Warwickshire County Council has completed the procurement process for the "Transport Focus Your Bus Journey Survey," a project focused on passenger satisfaction within the transport sector. The contract was awarded to Transport Focus, a supplier based in London. The service, classified under research consultancy services, aims to assess bus journey experiences from 2026 to 2029. This procurement was conducted through a direct award method, given the exclusivity and technical capabilities required to access the necessary data. The Council's procurement is in accordance with legislation and the Department for Transport mandates linked to grant funding. Relevant documentation was published on 13th March 2026, with the contract period starting from 26th March 2026 to 26th March 2029.

The nature of this contract provides significant business opportunities, particularly for suppliers skilled in research consultancy within the transport industry. The survey results could drive improvements in local transport services by identifying customer satisfaction trends. Businesses specialising in collating and analysing similar datasets, or those with strengths in benchmarking and performance evaluation, may find collaborations with Transport Focus beneficial. As the contract is awarded directly due to intellectual property rights, other businesses are invited to explore complementary services or partnerships, particularly those focusing on transport analytics and consulting within the United Kingdom.

How relevant is this notice?

Notice Information

Notice Title

Transport Focus Your Bus Journey Survey

Notice Description

The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27, 2027/28 and 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding

Procurement Information

The requirements for a Direct Award under Schedule 5, Paragraph 5 of the Procurement Act 2023 are fully satisfied because: Only one supplier is objectively capable of delivering the requirement. Transport Focus is the sole organisation with lawful access to, and exclusive rights over, the historic Your Bus Journey dataset required for national benchmarking. This capability arises from legitimate exclusive control of essential data, methodology and intellectual property, all of which underpin DfT performance reporting No alternative supplier could replicate, recreate or access this dataset at proportionate cost or within a reasonable timeframe, resulting in a genuine absence of competition for technical and exclusive-rights reasons. The authority is not artificially narrowing the requirement. The limitation arises from the market itself and from DfT funding conditions mandating participation in the Transport Focus survey. A competitive procurement would be ineffective, as any alternative supplier would be unable to submit a compliant bid capable of meeting national benchmarking and continuity requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06698f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022927-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£217,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Mar 20266 months ago
Contract Period
26 Mar 2026 - 26 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Warwickshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4SA
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

Transport Focus

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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