Award

Crisis Cafe

CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

TenderUpdate

27 Mar 2026 at 08:45

TenderUpdate

23 Mar 2026 at 09:33

Award

16 Mar 2026 at 13:29

Summary of the contracting process

The Cheshire and Wirral Partnership NHS Foundation Trust has extended the contract for the Crisis Cafe under its Provider Selection Regime (PSR) until 30th June 2026. Located in Chester, UK, the Crisis Cafe provides health services that cater to individuals experiencing mental health crises, offering a supportive environment outside the clinical setting. The extension ensures the continuity of services from 1st April to 30th June 2026 while preparations for a competitive procurement process commence for implementation on 1st July 2026. This strategic move comes after successful performance in meeting contract obligations, and the project is classified under health services, aligning with the NHS Long Term Plan for alternative mental health support. The procurement stage is currently at the award stage following a direct award procedure executed on 27th March 2026, with Independence Support Ltd as the supplier.

This contract extension presents substantial opportunities for businesses specialising in mental health services, particularly those capable of offering innovative support frameworks that align with the NHS Long Term Plan objectives. Companies experienced in collaborative healthcare practices, crisis intervention, or community mental health services may find this contract advantageous for expanding their portfolio and establishing strong local partnerships. With a service schedule maintained seven days a week, businesses equipped to handle the logistical and operational demands of this service model can leverage this extended contract to enhance their market presence while contributing to community health initiatives.

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Notice Title

Crisis Cafe

Notice Description

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint. The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope. It has been agreed to extend the current contract until 30th June 2026 in order for a competitive procurement process to be finalised. Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st July 2026. The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service. The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients. The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin.

Lot Information

Lot 1

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 26th March 2026 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard with the weighting 100 Approximate Lifetime Value of the Contract - PS76,481 The Service is intended to be provided; 01/04/2026 to 30/06/2026

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 26th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066b0b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028254-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£76,481 Under £100K

Notice Dates

Publication Date
27 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER
Postcode
CH2 1BQ
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified

Local Authority
Cheshire West and Chester
Electoral Ward
Upton
Westminster Constituency
Chester North and Neston

Supplier Information

Number of Suppliers
1
Supplier Name

INDEPENDENCE SUPPORT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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