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Mental Health Crisis Services (Crisis House and Crisis Line) - North East Lincolnshire

NHS HUMBER & NORTH YORKSHIRE ICB

This public procurement record has 2 releases in its history.

TenderUpdate

30 Mar 2026 at 10:34

Tender Notice
Award

16 Mar 2026 at 15:33

Award Notice
Summary of the contracting process

The NHS Humber and North Yorkshire Integrated Care Board has initiated a procurement process for Mental Health Crisis Services in North East Lincolnshire. This procurement, under the Provider Selection Regime Regulations 2023, seeks to provide comprehensive support to adults with severe mental illness. Key services include crisis accommodation, respite care, earlier discharge support, and a telephone helpline, all in partnership with the local Mental Health Crisis Team. The contract term is from 1 April 2026 to 31 March 2029, with the option for a two-year extension. The procurement falls under the 'Miscellaneous health services' industry category, and the estimated contract value is £1,670,855. This tender is at the award stage, as confirmed in March 2026, with Rethink Mental Illness, identified as the selected supplier.

This procurement offers substantial opportunities for growth for businesses specialising in health services, particularly those offering innovative mental health care solutions. Companies that focus on quality, integration, collaboration, and reducing health inequalities are prime contenders for such contracts. This tender presents prospects for organisations aiming to expand in the health sector and establish long-term collaborative partnerships within the public healthcare framework. The direct award process streamlines contract acquisition, enabling efficient service rollout. Businesses with expertise in mental health crisis management stand to benefit from contributing to a valued NHS network and enhancing their market presence.

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Notice Information

Notice Title

Mental Health Crisis Services (Crisis House and Crisis Line) - North East Lincolnshire

Notice Description

The service will provide support to adults with severe mental illness this will include but not be limited to: * non-medical support for those is crisis in a therapeutic environment; * crisis accommodation support, with the purpose to prevent admission to acute mental health and inpatient care; * access to residential respite care; * support earlier discharge from acute mental health services; * telephone mental health helpline, offering support over the telephone for people with long term mental health issues. The service will work in partnership with the Mental Health Crisis Team service within North East Lincolnshire.

Lot Information

Lot 1

The service will provide support to adults with severe mental illness this will include but not be limited to: * non-medical support for those is crisis in a therapeutic environment; * crisis accommodation support, with the purpose to prevent admission to acute mental health and inpatient care; * access to residential respite care; * support earlier discharge from acute mental health services; * telephone mental health helpline, offering support over the telephone for people with long term mental health issues. The service will work in partnership with the Mental Health Crisis Team service within North East Lincolnshire. NHS Humber and North Yorkshire ICB are intending to award a contract an existing provider following direct award process C of The Health Care Services (Provider Selection Regime) Regulations 2023. Approximate lifetime value of the contract is PS1,670,855 Contract term - 01/04/2026 - 31/03/2029 (contract term may be extended by two (2) years).

Options: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59hrs, 27 March 2026. This contract has not yet formally been awarded. This notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066b57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028923-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,670,855 £1M-£10M

Notice Dates

Publication Date
30 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER & NORTH YORKSHIRE ICB
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST RIDING OF YORKSHIRE
Postcode
HU10 6DT
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE13 North and North East Lincolnshire
Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

Rethink Mental Illness

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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